{"id":7069,"date":"2024-06-29T00:00:51","date_gmt":"2024-06-28T15:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=7069"},"modified":"2024-06-29T00:06:35","modified_gmt":"2024-06-28T15:06:35","slug":"servicerestored-mo806215-microsoft-365-suite-microsoft-365-apps-and-services-may-have-been-inaccessible-or-wouldnt-download","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-06-29-servicerestored-mo806215-microsoft-365-suite-microsoft-365-apps-and-services-may-have-been-inaccessible-or-wouldnt-download","title":{"rendered":"[serviceRestored] MO806215 | Microsoft 365 suite | Microsoft 365 apps and services may have been inaccessible or wouldn’t download"},"content":{"rendered":"
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MO806215 | Microsoft 365 suite | Microsoft 365 apps and services may have been inaccessible or wouldn’t download<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nSome users may have been unable to access or download Microsoft 365 apps and services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n06\/28\/2024 14:55:58<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/28\/2024 00:00:00<\/td>\n<\/tr>\n
End Time<\/th>\n06\/28\/2024 14:05:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Microsoft 365 apps and services may have been inaccessible or wouldn’t download<\/p>\n

User impact: Some users may have been unable to access or download Microsoft 365 apps and services.<\/p>\n

More info: Impact included the following apps and services, but were not limited to:<\/p>\n

– Intune
– Word
– SharePoint Online
– Microsoft Office
– Excel
– Office 365
– PowerPoint
– Sway
– Autopilot<\/p>\n

Final status: We identified that a service authentication configuration issue within the Microsoft-managed environment was causing impact to requests that were routed through a specific Content Delivery Network (CDN) provider. We’ve rerouted requests to alternate CDN infrastructure to mitigate impact whilst we address the issue. We’ve confirmed that impact no longer occurs after monitoring the environment.<\/p>\n

Scope of impact: Impact was specific to some users who’s connections were routed through a specific CDN provider, and attempted to download or access Microsoft 365 applications and services.<\/p>\n

Start time: Friday, June 28, 2024, at 12:00 AM UTC<\/p>\n

End time: Friday, June 28, 2024, at 2:05 PM UTC<\/p>\n

Root cause: A service authentication configuration issue within the Microsoft-managed environment was causing impact to requests that were routed through a specific Content Delivery Network (CDN) provider.<\/p>\n

Next steps:
– We\u2019re correcting the authentication configuration issue.
– We’re reviewing our service authentication configuration change procedures to better understand why this impact occurred.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: Microsoft 365 \u306e\u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u304b\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u3001Microsoft 365 \u306e\u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3001\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u305f\u308a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u306b\u306f\u3001\u6b21\u306e\u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

– Intune (\u82f1\u8a9e)
-\u8a00\u8449
– SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u30aa\u30d5\u30a3\u30b9
-\u79c0\u3067\u308b
– \u30aa\u30d5\u30a3\u30b9365
– PowerPoint
-\u3086\u308c\u308b
-\u30aa\u30fc\u30c8\u30d1\u30a4\u30ed\u30c3\u30c8<\/p>\n

\u6700\u7d42\u72b6\u614b: Microsoft \u304c\u7ba1\u7406\u3059\u308b\u74b0\u5883\u5185\u306e\u30b5\u30fc\u30d3\u30b9\u8a8d\u8a3c\u69cb\u6210\u306e\u554f\u984c\u304c\u3001\u7279\u5b9a\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u914d\u4fe1\u30cd\u30c3\u30c8\u30ef\u30fc\u30af (CDN) \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3092\u4ecb\u3057\u3066\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u305f\u8981\u6c42\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u554f\u984c\u306b\u5bfe\u51e6\u3057\u3066\u3044\u308b\u9593\u3001\u5f71\u97ff\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u3001\u4ee3\u66ff\u306eCDN\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u30ea\u30af\u30a8\u30b9\u30c8\u3092\u518d\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3057\u307e\u3057\u305f\u3002\u74b0\u5883\u3092\u76e3\u8996\u3057\u305f\u5f8c\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u306a\u304f\u306a\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u63a5\u7d9a\u304c\u7279\u5b9a\u306e CDN \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3092\u4ecb\u3057\u3066\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u3001Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30b5\u30fc\u30d3\u30b9\u306e\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u307e\u305f\u306f\u30a2\u30af\u30bb\u30b9\u3092\u8a66\u307f\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u523b: 2024 \u5e74 6 \u6708 28 \u65e5 (\u91d1) 12:00 AM UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 6 \u6708 28 \u65e5 (\u91d1) \u5348\u5f8c 2 \u6642 5 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft \u304c\u7ba1\u7406\u3059\u308b\u74b0\u5883\u5185\u306e\u30b5\u30fc\u30d3\u30b9\u8a8d\u8a3c\u69cb\u6210\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u7279\u5b9a\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u914d\u4fe1\u30cd\u30c3\u30c8\u30ef\u30fc\u30af (CDN) \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u3092\u4ecb\u3057\u3066\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u305f\u8981\u6c42\u306b\u5f71\u97ff\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u8a8d\u8a3c\u69cb\u6210\u306e\u554f\u984c\u3092\u4fee\u6b63\u3057\u3066\u3044\u307e\u3059\u3002
– \u3053\u306e\u5f71\u97ff\u304c\u767a\u751f\u3057\u305f\u7406\u7531\u3092\u3088\u308a\u3088\u304f\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u8a8d\u8a3c\u306e\u69cb\u6210\u5909\u66f4\u624b\u9806\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO806215 | Microsoft 365 suite | Microsoft 365 apps and services may have been inaccessible or wouldn’t […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7069","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7069","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7069"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7069\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7069"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7069"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7069"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}