{"id":7167,"date":"2024-07-06T02:01:03","date_gmt":"2024-07-05T17:01:03","guid":{"rendered":"https:\/\/m365jp.net\/?p=7167"},"modified":"2024-07-06T02:10:16","modified_gmt":"2024-07-05T17:10:16","slug":"servicedegradation-ex808712-exchange-online-some-users-may-be-intermittently-unable-to-access-exchange-online-through-the-activesync-connection-method","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-06-servicedegradation-ex808712-exchange-online-some-users-may-be-intermittently-unable-to-access-exchange-online-through-the-activesync-connection-method","title":{"rendered":"[serviceDegradation] EX808712 | Exchange Online | Some users may be intermittently unable to access Exchange Online through the ActiveSync connection method"},"content":{"rendered":"
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EX808712 | Exchange Online | Some users may be intermittently unable to access Exchange Online through the ActiveSync connection method<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be intermittently unable to access the Exchange Online service through the ActiveSync connection method.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/05\/2024 16:18:16<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/05\/2024 14:45:29<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be intermittently unable to access Exchange Online through the ActiveSync connection method<\/p>\n

User impact: Users may be intermittently unable to access the Exchange Online service through the ActiveSync connection method.<\/p>\n

Current status: We’ve identified that a recent change intended to provide a fix for an unrelated issue introduced an issue where crashes are occurring after the ActiveSync service was restarted on the affected service. Our service health telemetry indicates this may be recovering on its own, but we’re exploring options to expedite this recovery and remediate the issue for all affected users.<\/p>\n

Scope of impact: This issue may affect any user attempting to access the Exchange Online service through the ActiveSync connection method, although it’s unlikely that all users are actively impacted at once due to the intermittent nature of the event.<\/p>\n

Start time: Friday, July 5, 2024, at 1:25 PM UTC<\/p>\n

Root cause: A recent change intended to provide a fix for an unrelated issue introduced an issue where crashes are occurring after the ActiveSync service was restarted on the affected service.<\/p>\n

Next update by: Friday, July 5, 2024, at 6:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c ActiveSync \u63a5\u7d9a\u65b9\u6cd5\u3067 Exchange Online \u306b\u65ad\u7d9a\u7684\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308b\u5834\u5408\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c ActiveSync \u63a5\u7d9a\u65b9\u6cd5\u3067 Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u65ad\u7d9a\u7684\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u7121\u95a2\u4fc2\u306a\u554f\u984c\u306e\u4fee\u6b63\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3067 ActiveSync \u30b5\u30fc\u30d3\u30b9\u304c\u518d\u8d77\u52d5\u3055\u308c\u305f\u5f8c\u306b\u30af\u30e9\u30c3\u30b7\u30e5\u304c\u767a\u751f\u3059\u308b\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u30b5\u30fc\u30d3\u30b9\u6b63\u5e38\u6027\u30c6\u30ec\u30e1\u30c8\u30ea\u306f\u3001\u3053\u308c\u304c\u81ea\u7136\u306b\u56de\u5fa9\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u3053\u306e\u56de\u5fa9\u3092\u8fc5\u901f\u5316\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u554f\u984c\u3092\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306e\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u691c\u8a0e\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001ActiveSync \u63a5\u7d9a\u65b9\u6cd5\u3092\u4ecb\u3057\u3066Exchange Online \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u30a4\u30d9\u30f3\u30c8\u306e\u65ad\u7d9a\u7684\u306a\u6027\u8cea\u306b\u3088\u308a\u3001\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u4e00\u5ea6\u306b\u30a2\u30af\u30c6\u30a3\u30d6\u306b\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u306f\u4f4e\u3044\u3067\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 5 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u5f8c 1 \u6642 25 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u7121\u95a2\u4fc2\u306a\u554f\u984c\u306e\u4fee\u6b63\u3092\u76ee\u7684\u3068\u3057\u305f\u6700\u8fd1\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u3067 ActiveSync \u30b5\u30fc\u30d3\u30b9\u304c\u518d\u8d77\u52d5\u3055\u308c\u305f\u5f8c\u306b\u30af\u30e9\u30c3\u30b7\u30e5\u304c\u767a\u751f\u3059\u308b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u67085\u65e5(\u91d1)\u5348\u5f8c6\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX808712 | Exchange Online | Some users may be intermittently unable to access Exchange Online through the Act […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7167","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7167"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7167\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7167"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7167"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}