{"id":7282,"date":"2024-07-12T04:01:28","date_gmt":"2024-07-11T19:01:28","guid":{"rendered":"https:\/\/m365jp.net\/?p=7282"},"modified":"2024-07-12T04:06:29","modified_gmt":"2024-07-11T19:06:29","slug":"investigating-mo810761-microsoft-365-suite-some-users-microsoft-365-service-apps-for-mac-may-be-shutting-down-unexpectedly-and-reinstalled-by-microsoft-intune","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-12-investigating-mo810761-microsoft-365-suite-some-users-microsoft-365-service-apps-for-mac-may-be-shutting-down-unexpectedly-and-reinstalled-by-microsoft-intune","title":{"rendered":"[investigating] MO810761 | Microsoft 365 suite | Some users’ Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune"},"content":{"rendered":"
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MO810761 | Microsoft 365 suite | Some users’ Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\ninvestigating<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/11\/2024 18:34:24<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/11\/2024 17:05:16<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune<\/p>\n

User impact: Users’ Microsoft 365 service apps for Mac may be shutting down unexpectedly and reinstalled by Microsoft Intune.<\/p>\n

More info: This issue affects the following Microsoft 365 desktop apps for Mac: AutoUpdate, Defender, Excel, OneNote, PowerPoint, OneDrive, Outlook, and Microsoft Teams. Users that have access to the corresponding mobile or web apps can use these to bypass the problem while we address this impact.<\/p>\n

Current status: We’ve investigated this issue and identified that a recent configuration change may be causing some users’ Microsoft 365 service apps to shut down and reinstall. We’ve developed and are validating a configuration change fix that we expect will correct this disruptive configuration and remediate impact.<\/p>\n

Scope of impact: Any user attempting to utilize any Microsoft 365 service desktop app for Mac may be affected by this event.<\/p>\n

Root cause: A recent configuration change may be causing some users’ Microsoft 365 service desktop apps for Mac to shut down and reinstall.<\/p>\n

Next update by: Thursday, July 11, 2024, at 11:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Mac \u7528 Microsoft 365 \u30b5\u30fc\u30d3\u30b9 \u30a2\u30d7\u30ea\u304c\u4e88\u671f\u305b\u305a\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3055\u308c\u3001Microsoft Intune \u306b\u3088\u3063\u3066\u518d\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e Mac \u7528 Microsoft 365 \u30b5\u30fc\u30d3\u30b9 \u30a2\u30d7\u30ea\u304c\u4e88\u671f\u305b\u305a\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3057\u3001Microsoft Intune\u306b\u3088\u3063\u3066\u518d\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u3053\u306e\u554f\u984c\u306f\u3001Mac\u7528\u306eMicrosoft 365\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30a2\u30d7\u30ea(AutoUpdate\u3001Defender\u3001Excel\u3001OneNote\u3001PowerPoint\u3001OneDrive\u3001Outlook\u3001Microsoft Teams)\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002\u5bfe\u5fdc\u3059\u308b\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3084\u30a6\u30a7\u30d6\u30a2\u30d7\u30ea\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3053\u306e\u5f71\u97ff\u306b\u5bfe\u51e6\u3059\u308b\u9593\u3001\u3053\u308c\u3089\u3092\u4f7f\u7528\u3057\u3066\u554f\u984c\u3092\u56de\u907f\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u3053\u306e\u554f\u984c\u3092\u8abf\u67fb\u3057\u3001\u6700\u8fd1\u306e\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9 \u30a2\u30d7\u30ea\u304c\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3057\u3066\u518d\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u4e2d\u65ad\u3092\u4f34\u3046\u69cb\u6210\u3092\u4fee\u6b63\u3057\u3001\u5f71\u97ff\u3092\u4fee\u5fa9\u3059\u308b\u3053\u3068\u3092\u671f\u5f85\u3059\u308b\u69cb\u6210\u5909\u66f4\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u958b\u767a\u3057\u3001\u691c\u8a3c\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Mac \u7528\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9 \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3092\u5229\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Mac \u7528 Microsoft 365 \u30b5\u30fc\u30d3\u30b9 \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u304c\u30b7\u30e3\u30c3\u30c8\u30c0\u30a6\u30f3\u3057\u3066\u518d\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2024\u5e747\u670811\u65e5(\u6728)\u5348\u5f8c11:00(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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