{"id":7344,"date":"2024-07-17T03:01:11","date_gmt":"2024-07-16T18:01:11","guid":{"rendered":"https:\/\/m365jp.net\/?p=7344"},"modified":"2024-07-17T03:15:41","modified_gmt":"2024-07-16T18:15:41","slug":"servicedegradation-ex814289-exchange-online-some-users-may-be-unable-to-access-shared-calendars-in-the-outlook-desktop-app-9","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-17-servicedegradation-ex814289-exchange-online-some-users-may-be-unable-to-access-shared-calendars-in-the-outlook-desktop-app-9","title":{"rendered":"[serviceDegradation] EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access shared calendars in the Outlook desktop app.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>07\/16\/2024 17:04:07<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/15\/2024 17:31:23<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to access shared calendars in the Outlook desktop app<\/p>\n<p>  User impact: Users may be unable to access shared calendars in the Outlook desktop app.<\/p>\n<p>  More info: Users with access to Outlook on the web or Outlook for Windows (<a href=\"https:\/\/www.microsoft.com\/store\/productId\/9NRX63209R7B?ocid=pdpshare\">www.microsoft.com\/store\/productId\/9NRX63209R7B?ocid=pdpshare<\/a>) can use alternate Outlook clients to access their shared calendars without issue while we focus on fixing the problem.<\/p>\n<p>  Alternatively, users can bypass the impact using the method outlined in this support article: <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/unable-to-open-a-shared-calendar-in-outlook-desktop-c9f7b655-e4f8-4090-b103-508d451e32a4\">support.microsoft.com\/en-us\/office\/unable-to-open-a-shared-calendar-in-outlook-desktop-c9f7b655-e4f8-4090-b103-508d451e32a4<\/a><\/p>\n<p>  Users that apply the workaround to their desktop client will need to re-apply it if they close or restart their client.<\/p>\n<p>  Current status: Based on diagnostic data gathered from affected customers, and internal reproduction of the issue, we&#8217;re continuing to investigate the definitive root cause on the Outlook Desktop client. Concurrently, we&#8217;ve identified a potential issue with   the directory service and are investigating whether this is related. Once the root cause is confirmed, we&#8217;ll shift our focus to developing a recovery plan to mitigate impact.<\/p>\n<p>  Scope of impact: Users serviced by the affected infrastructure may be prevented from accessing shared calendars in the Outlook desktop app. Impact appears to be localized to Japan, but may be intermittent outside this region.<\/p>\n<p>  Next update by: Tuesday, July 16, 2024, at 8:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u306e\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: Outlook on the web \u307e\u305f\u306f Outlook for Windows (<a href=\"https:\/\/www.microsoft.com\/store\/productId\/9NRX63209R7B?ocid=pdpshare\">www.microsoft.com\/store\/productId\/9NRX63209R7B?ocid=pdpshare<\/a>) \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u554f\u984c\u306e\u4fee\u6b63\u306b\u91cd\u70b9\u3092\u7f6e\u304f\u9593\u3001\u5225\u306e Outlook \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066\u5171\u6709\u4e88\u5b9a\u8868\u306b\u554f\u984c\u306a\u304f\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>  \u307e\u305f\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u6b21\u306e\u30b5\u30dd\u30fc\u30c8\u8a18\u4e8b\u3067\u8aac\u660e\u3055\u308c\u3066\u3044\u308b\u65b9\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u5f71\u97ff\u3092\u56de\u907f\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059 <a href=\"https:\/\/support.microsoft.com\/en-us\/office\/unable-to-open-a-shared-calendar-in-outlook-desktop-c9f7b655-e4f8-4090-b103-508d451e32a4\">support.microsoft.com\/en-us\/office\/unable-to-open-a-shared-calendar-in-outlook-desktop-c9f7b655-e4f8-4090-b103-508d451e32a4<\/a><\/p>\n<p>  \u56de\u907f\u7b56\u3092\u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u9069\u7528\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u9589\u3058\u305f\u308a\u518d\u8d77\u52d5\u3057\u305f\u308a\u3057\u305f\u5834\u5408\u306b\u3001\u56de\u907f\u7b56\u3092\u518d\u9069\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u304a\u5ba2\u69d8\u304b\u3089\u53ce\u96c6\u3055\u308c\u305f\u8a3a\u65ad\u30c7\u30fc\u30bf\u3068\u3001\u554f\u984c\u306e\u5185\u90e8\u518d\u73fe\u306b\u57fa\u3065\u3044\u3066\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u95a2\u3059\u308b\u6700\u7d42\u7684\u306a\u6839\u672c\u539f\u56e0\u306e\u8abf\u67fb\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002\u540c\u6642\u306b\u3001\u30c7\u30a3\u30ec\u30af\u30c8\u30ea \u30b5\u30fc\u30d3\u30b9\u306b\u6f5c\u5728\u7684\u306a\u554f\u984c\u3092\u7279\u5b9a\u3057\u3001\u3053\u308c\u304c\u95a2\u9023\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002\u6839\u672c\u539f\u56e0\u304c\u7279\u5b9a\u3055\u308c\u305f\u3089\u3001\u5f71\u97ff\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306e\u5fa9\u65e7\u8a08\u753b\u306e\u7b56\u5b9a\u306b\u7126\u70b9\u3092\u79fb\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304f\u306a\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5f71\u97ff\u306f\u65e5\u672c\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u898b\u3048\u307e\u3059\u304c\u3001\u3053\u306e\u5730\u57df\u4ee5\u5916\u3067\u306f\u65ad\u7d9a\u7684\u306b\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u670816\u65e5(\u706b)\u5348\u5f8c8:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app St [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7344","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7344"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7344\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7344"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7344"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}