{"id":7348,"date":"2024-07-17T07:00:51","date_gmt":"2024-07-16T22:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=7348"},"modified":"2024-07-17T07:15:39","modified_gmt":"2024-07-16T22:15:39","slug":"servicerestored-ex800425-exchange-online-users-may-intermittently-be-unable-to-update-or-cancel-calendar-items-in-the-outlook-desktop-client","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-17-servicerestored-ex800425-exchange-online-users-may-intermittently-be-unable-to-update-or-cancel-calendar-items-in-the-outlook-desktop-client","title":{"rendered":"[serviceRestored] EX800425 | Exchange Online | Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client"},"content":{"rendered":"
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EX800425 | Exchange Online | Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may intermittently be unable to update or cancel calendar items in the Outlook desktop client.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/16\/2024 21:53:10<\/td>\n<\/tr>\n
Start Time<\/th>\n06\/10\/2024 18:51:39<\/td>\n<\/tr>\n
End Time<\/th>\n07\/12\/2024 17:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client<\/p>\n

User impact: Users may intermittently be unable to update or cancel calendar items in the Outlook desktop client.<\/p>\n

More info: Users were intermittently receiving an error when updating or canceling calendar items that prevent those users from completing the intended action.<\/p>\n

As a potential workaround while this event was ongoing, users were able to try updating meetings using the new Outlook desktop client or Outlook on the web: outlook.office365.com\/calendar\/view\/day<\/a><\/p>\n

For users with previous conflict errors for existing calendar items, please follow the steps provided under “Workaround 2” within the following support article: support.microsoft.com\/en-us\/office\/outlook-shows-conflict-errors-when-updating-or-cancelling-meetings-69c26227-40ef-4377-8f12-1749fcaad2ad<\/a><\/p>\n

For users that created duplicate copies of a calendar item, please follow the steps provided under “Workaround 3” within the following support article: support.microsoft.com\/en-us\/office\/outlook-shows-conflict-errors-when-updating-or-cancelling-meetings-69c26227-40ef-4377-8f12-1749fcaad2ad<\/a><\/p>\n

Final status: After an extended period of monitoring, we\u2019ve determined that impact has been mitigated. We\u2019ll continue to closely observe the health of the service to ensure ongoing stability as we evaluate the underlying causes of impact.<\/p>\n

Scope of impact: This event impacted users updating or canceling calendar items in the Outlook desktop client.<\/p>\n

Start time: Sunday, June 23, 2024, at 12:00 PM UTC. Our telemetry indicates that most customers affected by this issue began to experience impact on or after this date, though some organizations may have experienced impact earlier.<\/p>\n

End Time: Friday, July 12, 2024, at 5:00 PM UTC<\/p>\n

Preliminary root cause: Processing operations by backend systems that manage non-user changes to items exposed a problem with the handling of a given item’s version history. This error prevented the items from correctly synchronizing to Outlook (classic), resulting in end-user impact. The underlying cause of this behavior remains under investigation.<\/p>\n

We\u2019ll produce a post-incident report within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u4e88\u5b9a\u8868\u30a2\u30a4\u30c6\u30e0\u3092\u66f4\u65b0\u307e\u305f\u306f\u30ad\u30e3\u30f3\u30bb\u30eb\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u4e88\u5b9a\u8868\u30a2\u30a4\u30c6\u30e0\u3092\u66f4\u65b0\u307e\u305f\u306f\u30ad\u30e3\u30f3\u30bb\u30eb\u3067\u304d\u306a\u304f\u306a\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u30e6\u30fc\u30b6\u30fc\u304c\u30ab\u30ec\u30f3\u30c0\u30fc \u30a2\u30a4\u30c6\u30e0\u3092\u66f4\u65b0\u307e\u305f\u306f\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u3068\u3001\u610f\u56f3\u3057\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b8c\u4e86\u3067\u304d\u306a\u3044\u30a8\u30e9\u30fc\u304c\u65ad\u7d9a\u7684\u306b\u8868\u793a\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u304c\u9032\u884c\u4e2d\u306e\u6f5c\u5728\u7684\u306a\u56de\u907f\u7b56\u3068\u3057\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u65b0\u3057\u3044 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u307e\u305f\u306f Outlook on the web: \u3092\u4f7f\u7528\u3057\u3066\u4f1a\u8b70\u306e\u66f4\u65b0\u3092\u8a66\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3057\u305f outlook.office365.com\/calendar\/view\/day<\/a><\/p>\n

\u65e2\u5b58\u306e\u30ab\u30ec\u30f3\u30c0\u30fc \u30a2\u30a4\u30c6\u30e0\u3067\u4ee5\u524d\u306b\u7af6\u5408\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u306f\u3001\u6b21\u306e\u30b5\u30dd\u30fc\u30c8\u8a18\u4e8b\u306e\u300c\u56de\u907f\u7b56 2\u300d\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u624b\u9806\u306b\u5f93\u3063\u3066\u304f\u3060\u3055\u3044 support.microsoft.com\/en-us\/office\/outlook-shows-conflict-errors-when-updating-or-cancelling-meetings-69c26227-40ef-4377-8f12-1749fcaad2ad<\/a><\/p>\n

\u30ab\u30ec\u30f3\u30c0\u30fc \u30a2\u30a4\u30c6\u30e0\u306e\u8907\u88fd\u30b3\u30d4\u30fc\u3092\u4f5c\u6210\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u5834\u5408\u306f\u3001\u6b21\u306e\u30b5\u30dd\u30fc\u30c8\u8a18\u4e8b\u306e\u300c\u56de\u907f\u7b56 3\u300d\u306b\u8a18\u8f09\u3055\u308c\u3066\u3044\u308b\u624b\u9806\u306b\u5f93\u3063\u3066\u304f\u3060\u3055\u3044 support.microsoft.com\/en-us\/office\/outlook-shows-conflict-errors-when-updating-or-cancelling-meetings-69c26227-40ef-4377-8f12-1749fcaad2ad<\/a><\/p>\n

\u6700\u7d42\u7684\u306a\u30b9\u30c6\u30fc\u30bf\u30b9: \u9577\u671f\u9593\u306e\u76e3\u8996\u306e\u7d50\u679c\u3001\u5f71\u97ff\u304c\u8efd\u6e1b\u3055\u308c\u305f\u3068\u5224\u65ad\u3057\u307e\u3057\u305f\u3002\u79c1\u305f\u3061\u306f\u3001\u5f71\u97ff\u306e\u6839\u672c\u7684\u306a\u539f\u56e0\u3092\u8a55\u4fa1\u3057\u306a\u304c\u3089\u7d99\u7d9a\u7684\u306a\u5b89\u5b9a\u6027\u3092\u78ba\u4fdd\u3059\u308b\u305f\u3081\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6b63\u5e38\u6027\u3092\u5f15\u304d\u7d9a\u304d\u7dbf\u5bc6\u306b\u89b3\u5bdf\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u4e88\u5b9a\u8868\u30a2\u30a4\u30c6\u30e0\u3092\u66f4\u65b0\u307e\u305f\u306f\u30ad\u30e3\u30f3\u30bb\u30eb\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 6 \u6708 23 \u65e5\u65e5\u66dc\u65e5\u306e\u5348\u5f8c 12:00 UTC\u3002\u30c6\u30ec\u30e1\u30c8\u30ea\u306b\u3088\u308b\u3068\u3001\u3053\u306e\u554f\u984c\u306e\u5f71\u97ff\u3092\u53d7\u3051\u305f\u307b\u3068\u3093\u3069\u306e\u304a\u5ba2\u69d8\u306f\u3001\u3053\u306e\u65e5\u4ee5\u964d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u59cb\u3081\u307e\u3057\u305f\u304c\u3001\u4e00\u90e8\u306e\u7d44\u7e54\u3067\u306f\u305d\u308c\u4ee5\u524d\u306b\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 7 \u6708 12 \u65e5 (\u91d1) 5:00 PM UTC<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u30a2\u30a4\u30c6\u30e0\u306b\u5bfe\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u4ee5\u5916\u306e\u5909\u66f4\u3092\u7ba1\u7406\u3059\u308b\u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30b7\u30b9\u30c6\u30e0\u306b\u3088\u308b\u64cd\u4f5c\u306e\u51e6\u7406\u306b\u3088\u308a\u3001\u7279\u5b9a\u306e\u30a2\u30a4\u30c6\u30e0\u306e\u30d0\u30fc\u30b8\u30e7\u30f3\u5c65\u6b74\u306e\u51e6\u7406\u306b\u554f\u984c\u304c\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3053\u306e\u30a8\u30e9\u30fc\u306b\u3088\u308a\u3001\u30a2\u30a4\u30c6\u30e0\u304c Outlook (\u30af\u30e9\u30b7\u30c3\u30af) \u306b\u6b63\u3057\u304f\u540c\u671f\u3055\u308c\u306a\u304f\u306a\u308a\u3001\u30a8\u30f3\u30c9\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u304c\u53ca\u3073\u307e\u3057\u305f\u3002\u3053\u306e\u52d5\u4f5c\u306e\u6839\u672c\u7684\u306a\u539f\u56e0\u306f\u3001\u307e\u3060\u8abf\u67fb\u4e2d\u3067\u3059\u3002<\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u306f 5 \u55b6\u696d\u65e5\u4ee5\u5185\u306b\u4f5c\u6210\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX800425 | Exchange Online | Users may intermittently be unable to update or cancel calendar items in the Outl […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7348","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7348"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7348\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7348"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7348"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}