{"id":7358,"date":"2024-07-17T14:00:57","date_gmt":"2024-07-17T05:00:57","guid":{"rendered":"https:\/\/m365jp.net\/?p=7358"},"modified":"2024-07-17T14:03:24","modified_gmt":"2024-07-17T05:03:24","slug":"servicedegradation-ex814289-exchange-online-some-users-may-be-unable-to-access-shared-calendars-in-the-outlook-desktop-app-17","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-17-servicedegradation-ex814289-exchange-online-some-users-may-be-unable-to-access-shared-calendars-in-the-outlook-desktop-app-17","title":{"rendered":"[serviceDegradation] EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app"},"content":{"rendered":"
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EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access shared calendars in the Outlook desktop app.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/17\/2024 04:55:01<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/15\/2024 17:31:23<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access shared calendars in the Outlook desktop app<\/p>\n

User impact: Users may be unable to access shared calendars in the Outlook desktop app.<\/p>\n

More info: Only the classic Outlook desktop app is currently impacted so users can use alternate Outlook clients like Outlook on the web or new Outlook for Windows (www.microsoft.com\/store\/productId\/9NRX63209R7B?ocid=pdpshare<\/a>) to work around the issue.<\/p>\n

Alternatively, users can bypass the impact using the method outlined in this support article: support.microsoft.com\/en-us\/office\/unable-to-open-a-shared-calendar-in-outlook-desktop-c9f7b655-e4f8-4090-b103-508d451e32a4<\/a><\/p>\n

Users that apply the workaround to their desktop client will need to re-apply it if they close or restart their client.<\/p>\n

Current status: We\u2019ve narrowed down the cause of impact to a recent code change to a portion of our Directory infrastructure intended to improve overall performance. This change contained a regression, preventing users from opening Shared Calendars in the Outlook desktop app. We\u2019ve reverted the change and have internally validated its efficacy at resolving impact. Most users should experience gradual improvement or mitigation while the change fully saturates throughout the environment.<\/p>\n

If you continue to experience issues with your shared calendars, please work with your support engineer for additional troubleshooting.<\/p>\n

Scope of impact: Users serviced by the affected infrastructure may be prevented from accessing shared calendars in the Outlook desktop app.<\/p>\n

Preliminary Root cause: A recent code change to a portion of our Directory infrastructure intended to improve overall performance contained a regression, preventing users from opening Shared Calendars in the Outlook desktop app.<\/p>\n

Next update by: Wednesday, July 17, 2024, at 7:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

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