{"id":7361,"date":"2024-07-17T16:01:12","date_gmt":"2024-07-17T07:01:12","guid":{"rendered":"https:\/\/m365jp.net\/?p=7361"},"modified":"2024-07-17T16:15:41","modified_gmt":"2024-07-17T07:15:41","slug":"servicerestored-ex814289-exchange-online-some-users-may-be-unable-to-access-shared-calendars-in-the-outlook-desktop-app","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-17-servicerestored-ex814289-exchange-online-some-users-may-be-unable-to-access-shared-calendars-in-the-outlook-desktop-app","title":{"rendered":"[serviceRestored] EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app"},"content":{"rendered":"
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EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers were unable to access shared calendars in the Outlook desktop app.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/17\/2024 06:21:39<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/15\/2024 17:31:23<\/td>\n<\/tr>\n
End Time<\/th>\n07\/17\/2024 02:23:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access shared calendars in the Outlook desktop app<\/p>\n

User impact: Users were unable to access shared calendars in the Outlook desktop app.<\/p>\n

More info: Only the classic Outlook desktop app was impacted. Users could have used Outlook on the web or new Outlook for Windows (www.microsoft.com\/store\/productId\/9NRX63209R7B?ocid=pdpshare<\/a>) to work around the issue.<\/p>\n

Alternatively, users could have bypassed the impact using the method outlined in the support article: support.microsoft.com\/en-us\/office\/unable-to-open-a-shared-calendar-in-outlook-desktop-c9f7b655-e4f8-4090-b103-508d451e32a4<\/a><\/p>\n

Users that applied the workaround to their desktop client would have needed to re-apply it if they closed or restarted their client.<\/p>\n

Final status: After an extended period of monitoring, coupled with internal validations and customer confirmations, we have declared the incident resolved. We understand the impact this incident has had on our users and greatly appreciate your organization’s patience, understanding, and feedback while we worked to resolve this high priority issue in its entirety.<\/p>\n

Scope of impact: Users serviced by the affected infrastructure were prevented from accessing shared calendars in the Outlook desktop app.<\/p>\n

Start time: Monday, July 15, 2024, at 9:30 AM UTC<\/p>\n

End time: Wednesday, July 17, 2024, at 2:23 AM UTC<\/p>\n

Preliminary Root cause: A recent code change to a portion of our Directory infrastructure intended to improve overall performance contained a regression, which prevented users from opening Shared Calendars in the Outlook desktop app.<\/p>\n

Next steps:
– We’re reviewing our code change procedures to find ways to better identify similar regressions prior to their deployment, which will help avoiding impacting customers in future updates. <\/p>\n

This is the final update. A post-incident report will be available on the Service Health Dashboard within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u306e\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u8a73\u7d30: \u5f93\u6765\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u306e\u307f\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web\u307e\u305f\u306f\u65b0\u3057\u3044 Outlook for Windows (www.microsoft.com\/store\/productId\/9NRX63209R7B?ocid=pdpshare<\/a>) \u3092\u4f7f\u7528\u3057\u3066\u554f\u984c\u3092\u56de\u907f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u307e\u305f\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30b5\u30dd\u30fc\u30c8\u8a18\u4e8b\u3067\u8aac\u660e\u3055\u308c\u3066\u3044\u308b\u65b9\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u5f71\u97ff\u3092\u56de\u907f\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059 support.microsoft.com\/en-us\/office\/unable-to-open-a-shared-calendar-in-outlook-desktop-c9f7b655-e4f8-4090-b103-508d451e32a4<\/a><\/p>\n

\u56de\u907f\u7b56\u3092\u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u9069\u7528\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u9589\u3058\u305f\u308a\u518d\u8d77\u52d5\u3057\u305f\u308a\u3057\u305f\u5834\u5408\u306b\u3001\u56de\u907f\u7b56\u3092\u518d\u9069\u7528\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u9577\u671f\u9593\u306e\u76e3\u8996\u3068\u5185\u90e8\u691c\u8a3c\u3001\u304a\u5ba2\u69d8\u306e\u78ba\u8a8d\u3092\u7d4c\u3066\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u89e3\u6c7a\u3092\u5ba3\u8a00\u3057\u307e\u3057\u305f\u3002\u79c1\u305f\u3061\u306f\u3001\u3053\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304c\u30e6\u30fc\u30b6\u30fc\u306b\u4e0e\u3048\u305f\u5f71\u97ff\u3092\u7406\u89e3\u3057\u3066\u304a\u308a\u3001\u3053\u306e\u512a\u5148\u5ea6\u306e\u9ad8\u3044\u554f\u984c\u3092\u5b8c\u5168\u306b\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3060\u9593\u3001\u7d44\u7e54\u306e\u5fcd\u8010\u3001\u7406\u89e3\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u5927\u3044\u306b\u611f\u8b1d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u306e\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 15 \u65e5\u6708\u66dc\u65e5\u306e\u5348\u524d 9 \u6642 30 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 7 \u6708 17 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u524d 2 \u6642 23 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u5168\u4f53\u7684\u306a\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u30c7\u30a3\u30ec\u30af\u30c8\u30ea \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u30b3\u30fc\u30c9\u5909\u66f4\u306b\u306f\u3001\u56de\u5e30\u304c\u542b\u307e\u308c\u3001\u30e6\u30fc\u30b6\u30fc\u304c Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30a2\u30d7\u30ea\u3067\u5171\u6709\u4e88\u5b9a\u8868\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30b3\u30fc\u30c9\u5909\u66f4\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3001\u30c7\u30d7\u30ed\u30a4\u524d\u306b\u540c\u69d8\u306e\u30ea\u30b0\u30ec\u30c3\u30b7\u30e7\u30f3\u3092\u3088\u308a\u9069\u5207\u306b\u7279\u5b9a\u3059\u308b\u65b9\u6cd5\u3092\u898b\u3064\u3051\u3066\u304a\u308a\u3001\u3053\u308c\u306b\u3088\u308a\u3001\u5c06\u6765\u306e\u66f4\u65b0\u3067\u304a\u5ba2\u69d8\u3078\u306e\u5f71\u97ff\u3092\u56de\u907f\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u304c\u6700\u7d42\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3067\u3059\u3002\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u306f\u30015 \u55b6\u696d\u65e5\u4ee5\u5185\u306b Service Health \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX814289 | Exchange Online | Some users may be unable to access shared calendars in the Outlook desktop app St […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7361","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7361"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7361\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}