{"id":7368,"date":"2024-07-19T03:01:10","date_gmt":"2024-07-18T18:01:10","guid":{"rendered":"https:\/\/m365jp.net\/?p=7368"},"modified":"2024-07-19T03:03:36","modified_gmt":"2024-07-18T18:03:36","slug":"investigating-ex820374-exchange-online-users-email-thats-signed-but-not-encrypted-may-be-unable-to-be-opened-in-outlook-desktop-client-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-19-investigating-ex820374-exchange-online-users-email-thats-signed-but-not-encrypted-may-be-unable-to-be-opened-in-outlook-desktop-client-2","title":{"rendered":"[investigating] EX820374 | Exchange Online | Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX820374 | Exchange Online | Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">investigating<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>07\/18\/2024 17:14:21<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/18\/2024 16:18:21<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client<\/p>\n<p>  User impact: Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client.<\/p>\n<p>  More info: This impacts messages that are signed but not encrypted using Secure\/Multipurpose Internet Mail Extensions (S\/MIME) for version 4.2427.0 of the iOS Outlook mobile app and version 4.2427.1 of the Android Outlook mobile app.<\/p>\n<p>  Users receive an error when opening the affected signed email messages in Outlook on the web, but the content of the message is still available. The error states &#8220;S\/MIME isn&#8217;t supported in this view&#8221;.<\/p>\n<p>  Current status: We&#8217;ve identified a code issue in version 4.2427.0 of the iOS Outlook mobile app and version 4.2427.1 of the Android Outlook mobile app that&#8217;s preventing messages signed without S\/MIME encryption from being opened in the Outlook desktop client.   We&#8217;ve developed new versions of these Outlook mobile apps with corrected coding that we expect will remediate impact. We&#8217;re working to introduce these fixed builds to their associated app stores, allowing users to install them and remediate impact. To prevent   this issue from occurring we recommend against installing version 4.2427.0 of the iOS Outlook mobile app, or version 4.2427.1 of the Android Outlook mobile app.<\/p>\n<p>  Scope of impact: Any user with version 4.2427.0 of the iOS Outlook mobile app or version 4.2427.1 of the Android Outlook mobile app that attempts to send or receive a signed email message without S\/MIME encryption may be impacted.<\/p>\n<p>  Start time: Monday, July 15, 2024, at 7:04 PM UTC<\/p>\n<p>  Root cause: A code issue in version 4.2427.0 of the iOS Outlook mobile app and version 4.2427.1 of the Android Outlook mobile app that&#8217;s preventing messages signed without S\/MIME encryption from being opened in the Outlook desktop client.<\/p>\n<p>  Next update by: Thursday, July 18, 2024, at 7:00 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u7f72\u540d\u3055\u308c\u3066\u3044\u308b\u304c\u6697\u53f7\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u3092 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7f72\u540d\u3055\u308c\u3066\u3044\u308b\u304c\u6697\u53f7\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u958b\u3051\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u3053\u308c\u306f\u3001iOS Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0 \u304a\u3088\u3073 Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u3067\u3001Secure\/Multipurpose Internet Mail Extensions (S\/MIME) \u3092\u4f7f\u7528\u3057\u3066\u7f72\u540d\u3055\u308c\u3066\u3044\u308b\u304c\u6697\u53f7\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u3092\u53d7\u3051\u308b\u7f72\u540d\u4ed8\u304d\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092Outlook on the web\u3067\u958b\u304f\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30a8\u30e9\u30fc\u3092\u53d7\u3051\u53d6\u308a\u307e\u3059\u304c\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u5185\u5bb9\u306f\u5f15\u304d\u7d9a\u304d\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002\u30a8\u30e9\u30fc\u306b\u306f &#8220;S\/MIME is not supported in this view&#8221; \u3068\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: iOS Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0 \u3068 Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u3067\u3001S\/MIME \u6697\u53f7\u5316\u306a\u3057\u3067\u7f72\u540d\u3055\u308c\u305f\u30e1\u30fc\u30eb\u3092 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u30b3\u30fc\u30c9\u306e\u554f\u984c\u3092\u7279\u5b9a\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u3089\u306e Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u65b0\u3057\u3044\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u958b\u767a\u3057\u3001\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u4fee\u6b63\u3057\u3001\u5f71\u97ff\u3092\u4fee\u5fa9\u3059\u308b\u3053\u3068\u304c\u671f\u5f85\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u56fa\u5b9a\u30d3\u30eb\u30c9\u3092\u95a2\u9023\u3059\u308b\u30a2\u30d7\u30ea\u30b9\u30c8\u30a2\u306b\u5c0e\u5165\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u3066\u5f71\u97ff\u3092\u4fee\u5fa9\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002\u3053\u306e\u554f\u984c\u306e\u767a\u751f\u3092\u9632\u3050\u306b\u306f\u3001iOS   Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0\u3001\u307e\u305f\u306f Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u306a\u3044\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0 \u306e iOS Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u307e\u305f\u306f \u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u306e Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u3001S\/MIME \u6697\u53f7\u5316\u306a\u3057\u3067\u7f72\u540d\u4ed8\u304d\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u53d7\u4fe1\u3057\u3088\u3046\u3068\u3059\u308b\u5834\u5408\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 15 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 7 \u6642 04 \u5206 (UTC)<\/p>\n<p>  \u6839\u672c\u539f\u56e0: iOS Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0 \u3068 Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u306e\u30b3\u30fc\u30c9\u306e\u554f\u984c\u306b\u3088\u308a\u3001S\/MIME \u6697\u53f7\u5316\u306a\u3057\u3067\u7f72\u540d\u3055\u308c\u305f\u30e1\u30fc\u30eb\u3092 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u670818\u65e5(\u6728)19:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX820374 | Exchange Online | Users&#8217; email that&#8217;s signed but not encrypted may be unable to be open [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7368","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7368"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7368\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}