{"id":7379,"date":"2024-07-19T15:01:12","date_gmt":"2024-07-19T06:01:12","guid":{"rendered":"https:\/\/m365jp.net\/?p=7379"},"modified":"2024-07-19T15:09:25","modified_gmt":"2024-07-19T06:09:25","slug":"servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-4","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-19-servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-4","title":{"rendered":"[serviceDegradation] MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services"},"content":{"rendered":"
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MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access various Microsoft 365 apps and services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/19\/2024 05:33:36<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/18\/2024 23:13:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to access various Microsoft 365 apps and services<\/p>\n

User impact: Users may be unable to access various Microsoft 365 apps and services.<\/p>\n

Impacted services may include but are not limited to the following:
– PowerBI: Users may notice that their service is in read-only mode while we address impact.
– Microsoft Fabric: Users may notice that their service is in read-only mode while we address impact.
– Microsoft Teams: Users may be unable to leverage Microsoft Teams functions including presence, group chats, and user registration.
– Microsoft 365 admin center: Admins may be intermittently unable to access the Microsoft 365 admin center and any action may be delayed if accessible.
– Microsoft Purview: Users will see a delay in events being processed in Microsoft Purview.
– Viva Engage: Users may be unable to access Viva Engage. <\/p>\n

Our internal telemetry and customer signals indicate that the following services are recovered:
– Microsoft Defender: Users may be intermittently unable to access the Microsoft Defender portal. Additionally, users may notice delays of up to two hours when raising new detections.
– Microsoft Defender for Endpoint: Admins and users may notice API requests failing and errors when opening Alerts in the Alerts page.
– Microsoft Intune: Users may experience failures with device check-in, syncing and device enrollment.
– Microsoft OneNote: Users may be unable to sync content, have delays syncing notebooks, or may be unable to open notebooks.
– OneDrive for Business: Users may be unable to access OneDrive for Business content.
– SharePoint Online: Users may be unable to access SharePoint Online sites.
– Windows 365: Admins may be unable to manage existing Cloud PCs or provision new Cloud PCs. End users in the impacted region may not be able to access their Cloud PC. <\/p>\n

Current status: We have completed our mitigation efforts to address the configuration change within the Azure service which contributed to this incident. We appreciate your organization’s patience while we work on addressing residual impact amongst our Microsoft 365 apps and services. <\/p>\n

Scope of impact: This issue may be impacting any user attempting to use various Microsoft 365 apps and services. <\/p>\n

Start time: Thursday, July 18, 2024, at 9:56 PM UTC<\/p>\n

Preliminary root cause: A configuration change in a portion of our Azure backend workloads, caused interruption between storage and compute resources which resulted in connectivity failures that affected downstream Microsoft 365 services dependent on these connections.<\/p>\n

Next update by: Friday, July 19, 2024, by 6:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
– PowerBI: \u5f71\u97ff\u3078\u306e\u5bfe\u51e6\u4e2d\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u8aad\u307f\u53d6\u308a\u5c02\u7528\u30e2\u30fc\u30c9\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Fabric: \u5f71\u97ff\u3078\u306e\u5bfe\u51e6\u4e2d\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u8aad\u307f\u53d6\u308a\u5c02\u7528\u30e2\u30fc\u30c9\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Teams: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d7\u30ec\u30bc\u30f3\u30b9\u3001\u30b0\u30eb\u30fc\u30d7 \u30c1\u30e3\u30c3\u30c8\u3001\u30e6\u30fc\u30b6\u30fc\u767b\u9332\u306a\u3069\u306e Microsoft Teams \u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc: \u7ba1\u7406\u8005\u306f\u65ad\u7d9a\u7684\u306b Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u3001\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\u5834\u5408\u306f\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u9045\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Purview: Microsoft Purview \u3067\u51e6\u7406\u3055\u308c\u308b\u30a4\u30d9\u30f3\u30c8\u306b\u9045\u5ef6\u304c\u8868\u793a\u3055\u308c\u307e\u3059\u3002
– Viva Engage: \u30e6\u30fc\u30b6\u30fc\u306f Viva Engage \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5185\u90e8\u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u9867\u5ba2\u4fe1\u53f7\u306f\u3001\u6b21\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u56de\u5fa9\u3057\u305f\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002
– Microsoft Defender: \u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b Microsoft Defender \u30dd\u30fc\u30bf\u30eb\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u65b0\u3057\u3044\u691c\u51fa\u3092\u767a\u751f\u3055\u305b\u308b\u3068\u304d\u306b\u6700\u5927 2 \u6642\u9593\u306e\u9045\u5ef6\u306b\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Defender for Endpoint: \u7ba1\u7406\u8005\u3068\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30a2\u30e9\u30fc\u30c8 \u30da\u30fc\u30b8\u3067\u30a2\u30e9\u30fc\u30c8\u3092\u958b\u304f\u3068\u304d\u306b API \u8981\u6c42\u304c\u5931\u6557\u3057\u3001\u30a8\u30e9\u30fc\u306b\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Intune: \u30c7\u30d0\u30a4\u30b9\u306e\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3001\u540c\u671f\u3001\u304a\u3088\u3073\u30c7\u30d0\u30a4\u30b9\u306e\u767b\u9332\u3067\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft OneNote: \u30e6\u30fc\u30b6\u30fc\u304c\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u540c\u671f\u3067\u304d\u306a\u3044\u3001\u30ce\u30fc\u30c8\u30d6\u30c3\u30af\u306e\u540c\u671f\u304c\u9045\u308c\u308b\u3001\u30ce\u30fc\u30c8\u30d6\u30c3\u30af\u3092\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– OneDrive for Business: \u30e6\u30fc\u30b6\u30fc\u306f OneDrive for Business \u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– SharePoint Online: \u30e6\u30fc\u30b6\u30fc\u304c SharePoint Online \u30b5\u30a4\u30c8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Windows 365: \u7ba1\u7406\u8005\u306f\u3001\u65e2\u5b58\u306e\u30af\u30e9\u30a6\u30c9 PC \u3092\u7ba1\u7406\u3057\u305f\u308a\u3001\u65b0\u3057\u3044\u30af\u30e9\u30a6\u30c9 PC \u3092\u30d7\u30ed\u30d3\u30b8\u30e7\u30cb\u30f3\u30b0\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u5730\u57df\u306e\u30a8\u30f3\u30c9 \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u81ea\u5206\u306e\u30af\u30e9\u30a6\u30c9 PC \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u3053\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u539f\u56e0\u3068\u306a\u3063\u305f Azure \u30b5\u30fc\u30d3\u30b9\u5185\u306e\u69cb\u6210\u5909\u66f4\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u8efd\u6e1b\u4f5c\u696d\u3092\u5b8c\u4e86\u3057\u307e\u3057\u305f\u3002Microsoft 365 \u306e\u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u306b\u6b8b\u5b58\u3059\u308b\u5f71\u97ff\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u9593\u3001\u7d44\u7e54\u306e\u5fcd\u8010\u306b\u611f\u8b1d\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 18 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 9 \u6642 56 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Azure \u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306e\u4e00\u90e8\u3067\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30b9\u30c8\u30ec\u30fc\u30b8\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0 \u30ea\u30bd\u30fc\u30b9\u306e\u9593\u3067\u4e2d\u65ad\u304c\u767a\u751f\u3057\u3001\u63a5\u7d9a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u3053\u308c\u3089\u306e\u63a5\u7d9a\u306b\u4f9d\u5b58\u3059\u308b\u30c0\u30a6\u30f3\u30b9\u30c8\u30ea\u30fc\u30e0\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u670819\u65e5(\u91d1)\u5348\u524d6\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services Status […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7379","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7379","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7379"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7379\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7379"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7379"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7379"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}