{"id":7384,"date":"2024-07-19T18:01:24","date_gmt":"2024-07-19T09:01:24","guid":{"rendered":"https:\/\/m365jp.net\/?p=7384"},"modified":"2024-07-19T18:05:47","modified_gmt":"2024-07-19T09:05:47","slug":"servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-7","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-19-servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-7","title":{"rendered":"[serviceDegradation] MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access various Microsoft 365 apps and services.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>07\/19\/2024 08:30:23<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/18\/2024 23:13:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be unable to access various Microsoft 365 apps and services<\/p>\n<p>  User impact: Users may be unable to access various Microsoft 365 apps and services.<\/p>\n<p>  More info: Users may notice that some of the affected users are seeing relief as we continue to mitigate the impact.<\/p>\n<p>  Impacted services may include but are not limited to the following: <br \/>  &#8211; PowerBI: Users may notice that their service is in read-only mode while we address impact.  <br \/>  &#8211; Microsoft Fabric: Users may notice that their service is in read-only mode while we address impact.  <br \/>  &#8211; Microsoft Teams: Users may be unable to leverage Microsoft Teams functions including presence, group chats, and user registration.  <br \/>  &#8211; Microsoft 365 admin center: Admins may be intermittently unable to access the Microsoft 365 admin center and any action may be delayed if accessible.  <\/p>\n<p>  Our internal telemetry and customer signals indicate that the following services are recovered:  <br \/>  &#8211; Microsoft Defender<br \/>  &#8211; Microsoft Defender for Endpoint<br \/>  &#8211; Microsoft Defender Experts<br \/>  &#8211; Microsoft Intune<br \/>  &#8211; Microsoft OneNote<br \/>  &#8211; OneDrive for Business<br \/>  &#8211; SharePoint Online<br \/>  &#8211; Windows 365<br \/>  &#8211; Viva Engage<br \/>  &#8211; Microsoft Purview<\/p>\n<p>  Current status: We&#8217;re continuing to see an improvement in service availability across multiple Microsoft 365 apps and services. We&#8217;re closely monitoring our telemetry data to ensure this upward trend continues as our mitigation actions continue to progress.<\/p>\n<p>  Scope of impact: This issue may be impacting any user attempting to use various Microsoft 365 apps and services.<\/p>\n<p>  Start time: Thursday, July 18, 2024, at 9:56 PM UTC<\/p>\n<p>  Preliminary root cause: A configuration change in a portion of our Azure backend workloads, caused interruption between storage and compute resources which resulted in connectivity failures that affected downstream Microsoft 365 services dependent on these   connections.<\/p>\n<p>  Next update by: Friday, July 19, 2024, at 10:30 AM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u306e\u8efd\u6e1b\u3092\u7d99\u7d9a\u3059\u308b\u3053\u3068\u3067\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u90e8\u304c\u5b89\u5835\u3057\u3066\u3044\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304f\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>  \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002<br \/>  &#8211; PowerBI: \u5f71\u97ff\u3078\u306e\u5bfe\u51e6\u4e2d\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u8aad\u307f\u53d6\u308a\u5c02\u7528\u30e2\u30fc\u30c9\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<br \/>  &#8211; Microsoft Fabric: \u5f71\u97ff\u3078\u306e\u5bfe\u51e6\u4e2d\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u8aad\u307f\u53d6\u308a\u5c02\u7528\u30e2\u30fc\u30c9\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<br \/>  &#8211; Microsoft Teams: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d7\u30ec\u30bc\u30f3\u30b9\u3001\u30b0\u30eb\u30fc\u30d7 \u30c1\u30e3\u30c3\u30c8\u3001\u30e6\u30fc\u30b6\u30fc\u767b\u9332\u306a\u3069\u306e Microsoft Teams \u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<br \/>  &#8211; Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc: \u7ba1\u7406\u8005\u306f\u65ad\u7d9a\u7684\u306b Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u3001\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\u5834\u5408\u306f\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u9045\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u5185\u90e8\u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u9867\u5ba2\u4fe1\u53f7\u306f\u3001\u6b21\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u56de\u5fa9\u3057\u305f\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<br \/>  &#8211; \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u30c7\u30a3\u30d5\u30a7\u30f3\u30c0\u30fc<br \/>  &#8211; Microsoft Defender for \u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8<br \/>  &#8211; Microsoft Defender \u30a8\u30ad\u30b9\u30d1\u30fc\u30c8<br \/>  &#8211; \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8Intune<br \/>  &#8211; \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e\u30ef\u30f3\u30c8\u30fc\u30f3<br \/>  &#8211; OneDrive for Business (\u30d3\u30b8\u30cd\u30b9\u5411\u3051 OneDrive<br \/>  &#8211; SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3<br \/>  &#8211; Windows 365\u306e\u5834\u5408<br \/>  &#8211; \u30d3\u30d0\u30a8\u30f3\u30b2\u30fc\u30b8<br \/>  &#8211; Microsoft \u306e Purview<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u8907\u6570\u306e Microsoft 365 \u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u3067\u30b5\u30fc\u30d3\u30b9\u306e\u53ef\u7528\u6027\u304c\u5f15\u304d\u7d9a\u304d\u5411\u4e0a\u3057\u3066\u3044\u307e\u3059\u3002Microsoft \u306f\u30c6\u30ec\u30e1\u30c8\u30ea \u30c7\u30fc\u30bf\u3092\u6ce8\u610f\u6df1\u304f\u76e3\u8996\u3057\u3001\u7de9\u548c\u7b56\u304c\u9032\u884c\u3057\u7d9a\u3051\u308b\u306b\u3064\u308c\u3066\u3053\u306e\u4e0a\u6607\u50be\u5411\u304c\u7d9a\u304f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 18 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 9 \u6642 56 \u5206 (UTC)<\/p>\n<p>  \u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Azure \u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306e\u4e00\u90e8\u3067\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30b9\u30c8\u30ec\u30fc\u30b8\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0 \u30ea\u30bd\u30fc\u30b9\u306e\u9593\u3067\u4e2d\u65ad\u304c\u767a\u751f\u3057\u3001\u63a5\u7d9a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u3053\u308c\u3089\u306e\u63a5\u7d9a\u306b\u4f9d\u5b58\u3059\u308b\u30c0\u30a6\u30f3\u30b9\u30c8\u30ea\u30fc\u30e0\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u670819\u65e5(\u91d1)\u5348\u524d10\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services Status  [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7384","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7384","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7384"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7384\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7384"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7384"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7384"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}