{"id":7388,"date":"2024-07-19T20:01:38","date_gmt":"2024-07-19T11:01:38","guid":{"rendered":"https:\/\/m365jp.net\/?p=7388"},"modified":"2024-07-19T20:02:10","modified_gmt":"2024-07-19T11:02:10","slug":"servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-9","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-19-servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-9","title":{"rendered":"[serviceDegradation] MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services"},"content":{"rendered":"
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MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access various Microsoft 365 apps and services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/19\/2024 10:24:54<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/18\/2024 23:13:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to access various Microsoft 365 apps and services<\/p>\n

User impact: Users may be unable to access various Microsoft 365 apps and services.<\/p>\n

More info: Users may notice that some of the affected users are seeing relief as we continue to mitigate the impact.<\/p>\n

Impacted services may include but are not limited to the following:
– PowerBI: Users may notice that their service is in read-only mode while we address impact.
– Microsoft Fabric: Users may notice that their service is in read-only mode while we address impact.
– Microsoft Teams: Users may be unable to leverage Microsoft Teams functions including presence, group chats, and user registration.
– Microsoft 365 admin center: Admins may be intermittently unable to access the Microsoft 365 admin center and any action may be delayed if accessible. <\/p>\n

Our internal telemetry and customer signals indicate that the following services are recovered:
– Microsoft Defender
– Microsoft Defender for Endpoint
– Microsoft Defender Experts
– Microsoft Intune
– Microsoft OneNote
– OneDrive for Business
– SharePoint Online
– Windows 365
– Viva Engage
– Microsoft Purview<\/p>\n

Current status: The underlying cause of the issue has been fixed and several Microsoft 365 apps and services have been restored to full functionality. Residual impact is still affecting some Microsoft 365 apps and services, and Microsoft 365 engineering are continuing to conduct additional mitigation actions to provide relief. We’re continuing to observe an increase in functionality and availability for the remaining impacted scenarios and we’re monitoring this closely to ensure we’re progressing towards full recovery. Microsoft is continuing to treat this event with the highest possible priority.<\/p>\n

Scope of impact: This issue may be impacting any user attempting to use various Microsoft 365 apps and services.<\/p>\n

Start time: Thursday, July 18, 2024, at 9:56 PM UTC<\/p>\n

Preliminary root cause: A configuration change in a portion of our Azure backend workloads, caused interruption between storage and compute resources which resulted in connectivity failures that affected downstream Microsoft 365 services dependent on these connections.<\/p>\n

Next update by: Friday, July 19, 2024, at 12:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u306e\u8efd\u6e1b\u3092\u7d99\u7d9a\u3059\u308b\u3053\u3068\u3067\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u90e8\u304c\u5b89\u5835\u3057\u3066\u3044\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304f\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n

\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
– PowerBI: \u5f71\u97ff\u3078\u306e\u5bfe\u51e6\u4e2d\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u8aad\u307f\u53d6\u308a\u5c02\u7528\u30e2\u30fc\u30c9\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Fabric: \u5f71\u97ff\u3078\u306e\u5bfe\u51e6\u4e2d\u306b\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u8aad\u307f\u53d6\u308a\u5c02\u7528\u30e2\u30fc\u30c9\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u306b\u30e6\u30fc\u30b6\u30fc\u304c\u6c17\u4ed8\u304f\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft Teams: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d7\u30ec\u30bc\u30f3\u30b9\u3001\u30b0\u30eb\u30fc\u30d7 \u30c1\u30e3\u30c3\u30c8\u3001\u30e6\u30fc\u30b6\u30fc\u767b\u9332\u306a\u3069\u306e Microsoft Teams \u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc: \u7ba1\u7406\u8005\u306f\u65ad\u7d9a\u7684\u306b Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u3001\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\u5834\u5408\u306f\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u9045\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5185\u90e8\u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u9867\u5ba2\u4fe1\u53f7\u306f\u3001\u6b21\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u56de\u5fa9\u3057\u305f\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u30c7\u30a3\u30d5\u30a7\u30f3\u30c0\u30fc
– Microsoft Defender for \u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8
– Microsoft Defender \u30a8\u30ad\u30b9\u30d1\u30fc\u30c8
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8Intune
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e\u30ef\u30f3\u30c8\u30fc\u30f3
– OneDrive for Business (\u30d3\u30b8\u30cd\u30b9\u5411\u3051 OneDrive
– SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3
– Windows 365\u306e\u5834\u5408
– \u30d3\u30d0\u30a8\u30f3\u30b2\u30fc\u30b8
– Microsoft \u306e Purview<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u554f\u984c\u306e\u6839\u672c\u7684\u306a\u539f\u56e0\u304c\u4fee\u6b63\u3055\u308c\u3001\u3044\u304f\u3064\u304b\u306e Microsoft 365 \u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u304c\u5b8c\u5168\u306a\u6a5f\u80fd\u306b\u5fa9\u5143\u3055\u308c\u307e\u3057\u305f\u3002\u6b8b\u5b58\u3059\u308b\u5f71\u97ff\u306f\u3001\u4e00\u90e8\u306e Microsoft 365 \u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u306b\u307e\u3060\u5f71\u97ff\u3092\u53ca\u307c\u3057\u3066\u304a\u308a\u3001Microsoft 365 \u30a8\u30f3\u30b8\u30cb\u30a2\u30ea\u30f3\u30b0\u306f\u3001\u6551\u6e08\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306b\u8ffd\u52a0\u306e\u7de9\u548c\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5f15\u304d\u7d9a\u304d\u5b9f\u65bd\u3057\u3066\u3044\u307e\u3059\u3002\u79c1\u305f\u3061\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u6b8b\u308a\u306e\u30b7\u30ca\u30ea\u30aa\u306e\u6a5f\u80fd\u3068\u53ef\u7528\u6027\u306e\u5411\u4e0a\u3092\u5f15\u304d\u7d9a\u304d\u89b3\u5bdf\u3057\u3066\u304a\u308a\u3001\u5b8c\u5168\u306a\u5fa9\u65e7\u306b\u5411\u3051\u3066\u9032\u3093\u3067\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u308c\u3092\u7dbf\u5bc6\u306b\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002Microsoft \u306f\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u3092\u53ef\u80fd\u306a\u9650\u308a\u9ad8\u3044\u512a\u5148\u5ea6\u3067\u5f15\u304d\u7d9a\u304d\u51e6\u7406\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 18 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 9 \u6642 56 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Azure \u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306e\u4e00\u90e8\u3067\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30b9\u30c8\u30ec\u30fc\u30b8\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0 \u30ea\u30bd\u30fc\u30b9\u306e\u9593\u3067\u4e2d\u65ad\u304c\u767a\u751f\u3057\u3001\u63a5\u7d9a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u3053\u308c\u3089\u306e\u63a5\u7d9a\u306b\u4f9d\u5b58\u3059\u308b\u30c0\u30a6\u30f3\u30b9\u30c8\u30ea\u30fc\u30e0\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u670819\u65e5(\u91d1)\u5348\u5f8c12\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services Status […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7388","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7388","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7388"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7388\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7388"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7388"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7388"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}