{"id":7391,"date":"2024-07-19T22:01:10","date_gmt":"2024-07-19T13:01:10","guid":{"rendered":"https:\/\/m365jp.net\/?p=7391"},"modified":"2024-07-19T22:27:10","modified_gmt":"2024-07-19T13:27:10","slug":"servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-11","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-19-servicedegradation-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services-11","title":{"rendered":"[serviceDegradation] MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services"},"content":{"rendered":"
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MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access various Microsoft 365 apps and services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/19\/2024 12:36:43<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/18\/2024 23:13:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to access various Microsoft 365 apps and services<\/p>\n

User impact: Users may be unable to access various Microsoft 365 apps and services.<\/p>\n

More info: Users may notice that some of the affected users are seeing relief as we continue to mitigate the impact.<\/p>\n

Impacted services may include but are not limited to the following:
– Microsoft Teams: Users may be unable to leverage Microsoft Teams functions including presence, group chats, and user registration.
– Microsoft 365 admin center: Admins may be intermittently unable to access the Microsoft 365 admin center and any action may be delayed if accessible. <\/p>\n

Our internal telemetry and customer signals indicate that the following services are recovered:
– Microsoft Defender
– Microsoft Defender for Endpoint
– Microsoft Defender Experts
– Microsoft Intune
– Microsoft OneNote
– OneDrive for Business
– SharePoint Online
– Windows 365
– Viva Engage
– Microsoft Purview
– Microsoft Fabric
– PowerBI<\/p>\n

Current status: We’re continuing to apply mitigation actions to provide relief from the residual impact affecting the remaining impacted Microsoft 365 apps and services. Our telemetry is indicating that the remaining impacted scenarios are progressing towards a full recovery and we’re closely monitoring to ensure this
progress continues.<\/p>\n

Scope of impact: This issue may be impacting any user attempting to use various Microsoft 365 apps and services.<\/p>\n

Start time: Thursday, July 18, 2024, at 9:56 PM UTC<\/p>\n

Preliminary root cause: A configuration change in a portion of our Azure backend workloads, caused interruption between storage and compute resources which resulted in connectivity failures that affected downstream Microsoft 365 services dependent on these connections.<\/p>\n

Next update by: Friday, July 19, 2024, at 2:30 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f71\u97ff\u306e\u8efd\u6e1b\u3092\u7d99\u7d9a\u3059\u308b\u3053\u3068\u3067\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u90e8\u304c\u5b89\u5835\u3057\u3066\u3044\u308b\u3053\u3068\u306b\u6c17\u4ed8\u304f\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n

\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b5\u30fc\u30d3\u30b9\u306b\u306f\u3001\u6b21\u306e\u3082\u306e\u304c\u542b\u307e\u308c\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3002
– Microsoft Teams: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30d7\u30ec\u30bc\u30f3\u30b9\u3001\u30b0\u30eb\u30fc\u30d7 \u30c1\u30e3\u30c3\u30c8\u3001\u30e6\u30fc\u30b6\u30fc\u767b\u9332\u306a\u3069\u306e Microsoft Teams \u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc: \u7ba1\u7406\u8005\u306f\u65ad\u7d9a\u7684\u306b Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u3001\u30a2\u30af\u30bb\u30b9\u53ef\u80fd\u306a\u5834\u5408\u306f\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u9045\u308c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5185\u90e8\u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u9867\u5ba2\u4fe1\u53f7\u306f\u3001\u6b21\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u56de\u5fa9\u3057\u305f\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u30c7\u30a3\u30d5\u30a7\u30f3\u30c0\u30fc
– Microsoft Defender for \u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8
– Microsoft Defender \u30a8\u30ad\u30b9\u30d1\u30fc\u30c8
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8Intune
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e\u30ef\u30f3\u30c8\u30fc\u30f3
– OneDrive for Business (\u30d3\u30b8\u30cd\u30b9\u5411\u3051 OneDrive
– SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3
– Windows 365\u306e\u5834\u5408
– \u30d3\u30d0\u30a8\u30f3\u30b2\u30fc\u30b8
– Microsoft \u306e Purview
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u30d5\u30a1\u30d6\u30ea\u30c3\u30af
– \u30d1\u30ef\u30fcBI<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u6b8b\u308a\u306e Microsoft 365 \u30a2\u30d7\u30ea\u3068\u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u6b8b\u7559\u5f71\u97ff\u3092\u8efd\u6e1b\u3059\u308b\u305f\u3081\u306b\u3001\u8efd\u6e1b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5f15\u304d\u7d9a\u304d\u9069\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u30c6\u30ec\u30e1\u30c8\u30ea\u30fc\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u6b8b\u308a\u306e\u30b7\u30ca\u30ea\u30aa\u304c\u5b8c\u5168\u306a\u56de\u5fa9\u306b\u5411\u3051\u3066\u9032\u884c\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u304a\u308a\u3001\u3053\u308c\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u7dbf\u5bc6\u306b\u76e3\u8996\u3057\u3066\u3044\u307e\u3059
\u9032\u884c\u306f\u7d9a\u3044\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 18 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 9 \u6642 56 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Azure \u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306e\u4e00\u90e8\u3067\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30b9\u30c8\u30ec\u30fc\u30b8\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0 \u30ea\u30bd\u30fc\u30b9\u306e\u9593\u3067\u4e2d\u65ad\u304c\u767a\u751f\u3057\u3001\u63a5\u7d9a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u3053\u308c\u3089\u306e\u63a5\u7d9a\u306b\u4f9d\u5b58\u3059\u308b\u30c0\u30a6\u30f3\u30b9\u30c8\u30ea\u30fc\u30e0\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u670819\u65e5(\u91d1)\u5348\u5f8c2\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services Status […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7391","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7391","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7391"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7391\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7391"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7391"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7391"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}