{"id":7396,"date":"2024-07-20T01:01:23","date_gmt":"2024-07-19T16:01:23","guid":{"rendered":"https:\/\/m365jp.net\/?p=7396"},"modified":"2024-07-20T01:15:45","modified_gmt":"2024-07-19T16:15:45","slug":"servicerestored-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-20-servicerestored-mo821132-microsoft-365-suite-users-may-be-unable-to-access-various-microsoft-365-apps-and-services","title":{"rendered":"[serviceRestored] MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services"},"content":{"rendered":"
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MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access various Microsoft 365 apps and services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n07\/19\/2024 15:29:12<\/td>\n<\/tr>\n
Start Time<\/th>\n07\/18\/2024 23:13:00<\/td>\n<\/tr>\n
End Time<\/th>\n07\/19\/2024 01:55:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to access various Microsoft 365 apps and services<\/p>\n

User impact: Users may have been unable to access various Microsoft 365 apps and services.<\/p>\n

More info: Our internal telemetry and customer signals indicate that the following services are recovered: <\/p>\n

– Microsoft Defender
– Microsoft Defender for Endpoint
– Microsoft Defender Experts
– Microsoft Intune
– Microsoft OneNote
– OneDrive for Business
– SharePoint Online
– Windows 365
– Viva Engage
– Microsoft Purview
– Microsoft Fabric
– PowerBI
– Microsoft Teams
– Microsoft 365 admin center<\/p>\n

Final status: After an extended period of monitoring, in addition to internal validations and customer confirmations, we have declared the incident resolved. We understand the impact this incident has had on our users and greatly appreciate your organization’s patience and feedback while we worked to resolve this high priority issue in its entirety.
Scope of impact: This issue may have impacted any user attempting to use various Microsoft 365 apps and services.<\/p>\n

Start time: Thursday, July 18, 2024, at 9:56 PM UTC<\/p>\n

End time: Friday, July 19, 2024, at 1:55 AM UTC<\/p>\n

Preliminary root cause: A configuration change in a portion of our Azure backend workloads, caused interruption between storage and compute resources which resulted in connectivity failures that affected downstream Microsoft 365 services dependent on these connections.<\/p>\n

Next steps:
– We’re conducting a comprehensive review of our configuration change validation procedures to identify methods of detecting similar issues before they are deployed in the future.<\/p>\n

A post-incident report will be available on the Service Health Dashboard within five business days.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f53\u793e\u306e\u5185\u90e8\u30c6\u30ec\u30e1\u30c8\u30ea\u3068\u9867\u5ba2\u30b7\u30b0\u30ca\u30eb\u306f\u3001\u6b21\u306e\u30b5\u30fc\u30d3\u30b9\u304c\u56de\u5fa9\u3057\u305f\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u30c7\u30a3\u30d5\u30a7\u30f3\u30c0\u30fc
– Microsoft Defender for \u30a8\u30f3\u30c9\u30dd\u30a4\u30f3\u30c8
– Microsoft Defender \u30a8\u30ad\u30b9\u30d1\u30fc\u30c8
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8Intune
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u306e\u30ef\u30f3\u30c8\u30fc\u30f3
– OneDrive for Business (\u30d3\u30b8\u30cd\u30b9\u5411\u3051 OneDrive
– SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3
– Windows 365\u306e\u5834\u5408
– \u30d3\u30d0\u30a8\u30f3\u30b2\u30fc\u30b8
– Microsoft \u306e Purview
– \u30de\u30a4\u30af\u30ed\u30bd\u30d5\u30c8\u30d5\u30a1\u30d6\u30ea\u30c3\u30af
– \u30d1\u30ef\u30fcBI
– Microsoft Teams\u306e
– Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9:\u9577\u671f\u9593\u306e\u76e3\u8996\u306e\u5f8c\u3001\u5185\u90e8\u691c\u8a3c\u3068\u9867\u5ba2\u78ba\u8a8d\u306b\u52a0\u3048\u3066\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u89e3\u6c7a\u3092\u5ba3\u8a00\u3057\u307e\u3057\u305f\u3002\u79c1\u305f\u3061\u306f\u3001\u3053\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304c\u30e6\u30fc\u30b6\u30fc\u306b\u4e0e\u3048\u305f\u5f71\u97ff\u3092\u7406\u89e3\u3057\u3066\u304a\u308a\u3001\u3053\u306e\u512a\u5148\u5ea6\u306e\u9ad8\u3044\u554f\u984c\u3092\u5b8c\u5168\u306b\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306b\u53d6\u308a\u7d44\u3093\u3060\u7d44\u7e54\u306e\u5fcd\u8010\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u5927\u3044\u306b\u611f\u8b1d\u3057\u3066\u3044\u307e\u3059\u3002
\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u3055\u307e\u3056\u307e\u306a Microsoft 365 \u30a2\u30d7\u30ea\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 18 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 9 \u6642 56 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 7 \u6708 19 \u65e5(\u91d1) 1:55 AM UTC<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: Azure \u30d0\u30c3\u30af\u30a8\u30f3\u30c9 \u30ef\u30fc\u30af\u30ed\u30fc\u30c9\u306e\u4e00\u90e8\u3067\u69cb\u6210\u5909\u66f4\u306b\u3088\u308a\u3001\u30b9\u30c8\u30ec\u30fc\u30b8\u3068\u30b3\u30f3\u30d4\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0 \u30ea\u30bd\u30fc\u30b9\u306e\u9593\u3067\u4e2d\u65ad\u304c\u767a\u751f\u3057\u3001\u63a5\u7d9a\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u3053\u308c\u3089\u306e\u63a5\u7d9a\u306b\u4f9d\u5b58\u3059\u308b\u30c0\u30a6\u30f3\u30b9\u30c8\u30ea\u30fc\u30e0\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– Microsoft \u3067\u306f\u3001\u69cb\u6210\u5909\u66f4\u306e\u691c\u8a3c\u624b\u9806\u3092\u5305\u62ec\u7684\u306b\u898b\u76f4\u3057\u3066\u3001\u4eca\u5f8c\u30c7\u30d7\u30ed\u30a4\u3055\u308c\u308b\u524d\u306b\u540c\u69d8\u306e\u554f\u984c\u3092\u691c\u51fa\u3059\u308b\u65b9\u6cd5\u3092\u7279\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u5f8c\u306e\u30ec\u30dd\u30fc\u30c8\u306f\u30015 \u55b6\u696d\u65e5\u4ee5\u5185\u306b Service Health \u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO821132 | Microsoft 365 suite | Users may be unable to access various Microsoft 365 apps and services Status […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7396","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7396"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7396\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7396"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7396"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}