{"id":7397,"date":"2024-07-20T01:01:36","date_gmt":"2024-07-19T16:01:36","guid":{"rendered":"https:\/\/m365jp.net\/?p=7397"},"modified":"2024-07-20T01:15:45","modified_gmt":"2024-07-19T16:15:45","slug":"servicedegradation-ex820374-exchange-online-users-email-thats-signed-but-not-encrypted-may-be-unable-to-be-opened-in-outlook-desktop-client","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-07-20-servicedegradation-ex820374-exchange-online-users-email-thats-signed-but-not-encrypted-may-be-unable-to-be-opened-in-outlook-desktop-client","title":{"rendered":"[serviceDegradation] EX820374 | Exchange Online | Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX820374 | Exchange Online | Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>07\/19\/2024 15:22:48<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/18\/2024 16:18:21<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client<\/p>\n<p>  User impact: Users&#8217; email that&#8217;s signed but not encrypted may be unable to be opened in Outlook desktop client.<\/p>\n<p>  More info: This impacts messages that are signed but not encrypted using Secure\/Multipurpose Internet Mail Extensions (S\/MIME) for version 4.2427.0 of the iOS Outlook mobile app and version 4.2427.1 of the Android Outlook mobile app.<\/p>\n<p>  Users receive an error when opening the affected signed email messages in Outlook on the web, but the content of the message is still available. The error states &#8220;S\/MIME isn&#8217;t supported in this view&#8221;.<\/p>\n<p>  Current status: We&#8217;ve confirmed that the new version containing the fix has been released for the Android Outlook mobile app, version 4.2427.2. We recommend users manually update their app to the latest version to remediate impact. Additionally, we&#8217;re continuing   to prepare to release the new version of the iOS Outlook mobile app containing the fix, which we anticipate will be complete by our next scheduled update.<\/p>\n<p>  Scope of impact: Any user with version 4.2427.0 of the iOS Outlook mobile app or version 4.2427.1 of the Android Outlook mobile app that attempts to send or receive a signed email message without S\/MIME encryption may be impacted.<\/p>\n<p>  Start time: Monday, July 15, 2024, at 7:04 PM UTC<\/p>\n<p>  Root cause: A code issue in version 4.2427.0 of the iOS Outlook mobile app and version 4.2427.1 of the Android Outlook mobile app that&#8217;s preventing messages signed without S\/MIME encryption from being opened in the Outlook desktop client.<\/p>\n<p>  Next update by: Friday, July 19, 2024, at 9:30 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u7f72\u540d\u3055\u308c\u3066\u3044\u308b\u304c\u6697\u53f7\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u3092 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7f72\u540d\u3055\u308c\u3066\u3044\u308b\u304c\u6697\u53f7\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306e\u30e1\u30fc\u30eb\u306f\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u958b\u3051\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u3053\u308c\u306f\u3001iOS Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0 \u304a\u3088\u3073 Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u3067\u3001Secure\/Multipurpose Internet Mail Extensions (S\/MIME) \u3092\u4f7f\u7528\u3057\u3066\u7f72\u540d\u3055\u308c\u3066\u3044\u308b\u304c\u6697\u53f7\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u30e1\u30c3\u30bb\u30fc\u30b8\u306b\u5f71\u97ff\u3057\u307e\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u3092\u53d7\u3051\u308b\u7f72\u540d\u4ed8\u304d\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092Outlook on the web\u3067\u958b\u304f\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30a8\u30e9\u30fc\u3092\u53d7\u3051\u53d6\u308a\u307e\u3059\u304c\u3001\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u5185\u5bb9\u306f\u5f15\u304d\u7d9a\u304d\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002\u30a8\u30e9\u30fc\u306b\u306f &#8220;S\/MIME is not supported in this view&#8221; \u3068\u8868\u793a\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u542b\u3080\u65b0\u3057\u3044\u30d0\u30fc\u30b8\u30e7\u30f3\u304c Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea \u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.2 \u7528\u306b\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30a2\u30d7\u30ea\u3092\u624b\u52d5\u3067\u6700\u65b0\u30d0\u30fc\u30b8\u30e7\u30f3\u306b\u66f4\u65b0\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u542b\u3080iOS Outlook\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306e\u65b0\u3057\u3044\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u30ea\u30ea\u30fc\u30b9\u3059\u308b\u6e96\u5099\u3092\u7d9a\u3051\u3066\u304a\u308a\u3001\u6b21\u56de\u306e\u4e88\u5b9a\u3055\u308c\u3066\u3044\u308b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u307e\u3067\u306b\u5b8c\u4e86\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0 \u306e iOS Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u307e\u305f\u306f \u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u306e Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u3001S\/MIME \u6697\u53f7\u5316\u306a\u3057\u3067\u7f72\u540d\u4ed8\u304d\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u53d7\u4fe1\u3057\u3088\u3046\u3068\u3059\u308b\u5834\u5408\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 15 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 7 \u6642 04 \u5206 (UTC)<\/p>\n<p>  \u6839\u672c\u539f\u56e0: iOS Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.0 \u3068 Android Outlook \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306e\u30d0\u30fc\u30b8\u30e7\u30f3 4.2427.1 \u306e\u30b3\u30fc\u30c9\u306e\u554f\u984c\u306b\u3088\u308a\u3001S\/MIME \u6697\u53f7\u5316\u306a\u3057\u3067\u7f72\u540d\u3055\u308c\u305f\u30e1\u30fc\u30eb\u3092 Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3067\u958b\u304f\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e747\u670819\u65e5(\u91d1)\u5348\u5f8c9\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX820374 | Exchange Online | Users&#8217; email that&#8217;s signed but not encrypted may be unable to be open [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7397","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7397"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7397\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7397"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7397"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}