{"id":7647,"date":"2024-08-06T06:00:51","date_gmt":"2024-08-05T21:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=7647"},"modified":"2024-08-06T06:06:09","modified_gmt":"2024-08-05T21:06:09","slug":"servicedegradation-mo851360-microsoft-365-suite-users-may-be-unable-to-access-or-use-microsoft-365-services-and-features","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-08-06-servicedegradation-mo851360-microsoft-365-suite-users-may-be-unable-to-access-or-use-microsoft-365-services-and-features","title":{"rendered":"[serviceDegradation] MO851360 | Microsoft 365 suite | Users may be unable to access or use Microsoft 365 services and features"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO851360 | Microsoft 365 suite | Users may be unable to access or use Microsoft 365 services and features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may be unable to access or use some Microsoft 365 services and features.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>08\/05\/2024 20:38:00<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>08\/05\/2024 18:58:43<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users may be unable to access or use Microsoft 365 services and features<\/p>\n<p>  User impact: Users may be unable to access or use some Microsoft 365 services and features.<\/p>\n<p>  More info: Impacted services include but may not be limited to Microsoft Teams, Exchange Online and SharePoint Online, OneDrive for Business and Office apps. Impact to specific users is varied depending on how the user was routed through the affected infrastructure   and what service or product they were using.<\/p>\n<p>  Current status: We determined that a recent configuration change was causing intermittent connection errors, timeouts and latency while connecting to Microsoft 365 services leveraging the affected infrastructure. This change has been rolled back with positive   results. We&#8217;re continuing to perform traffic routing optimizations and monitoring service health to confirm impact remediation.<\/p>\n<p>  Scope of impact: This may impact any users routed through the affected infrastructure, though most impact appears isolated to customers hosted within North American and Latin America.<\/p>\n<p>  Start time: Monday, August 5, 2024, at 6:22 PM UTC<\/p>\n<p>  Next update by: Monday, August 5, 2024, at 10:30 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u306f Microsoft 365 \u306e\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u304b\u3001\u4f7f\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001\u4e00\u90e8\u306e Microsoft 365 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