{"id":7663,"date":"2024-08-06T21:01:11","date_gmt":"2024-08-06T12:01:11","guid":{"rendered":"https:\/\/m365jp.net\/?p=7663"},"modified":"2024-08-06T21:15:42","modified_gmt":"2024-08-06T12:15:42","slug":"servicerestored-od852173-onedrive-for-business-some-external-users-with-email-one-time-password-otp-authentication-may-have-been-unable-to-access-onedrive-for-busine","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-08-06-servicerestored-od852173-onedrive-for-business-some-external-users-with-email-one-time-password-otp-authentication-may-have-been-unable-to-access-onedrive-for-busine","title":{"rendered":"[serviceRestored] OD852173 | OneDrive for Business | Some external users with email One Time Password (OTP) authentication may have been unable to access OneDrive for Busine"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">OD852173 | OneDrive for Business | Some external users with email One Time Password (OTP) authentication may have been unable to access OneDrive for Busine<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>External users with email OTP authentication may have been unable to access OneDrive for Business.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>08\/06\/2024 11:36:45<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/31\/2024 18:53:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>08\/06\/2024 10:38:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some external users with email One Time Password (OTP) authentication may have been unable to access OneDrive for Business<\/p>\n<p>  User impact: External users with email OTP authentication may have been unable to access OneDrive for Business.<\/p>\n<p>  Final status: We\u2019ve identified that a recent standard service update inadvertently contained a code regression which resulted in impact. We\u2019ve deployed a fix and validated with impacted users that the issue is now resolved.<\/p>\n<p>  Scope of impact: Impact was specific to some users who were served through the affected infrastructure.  <\/p>\n<p>  Start time: Wednesday, July 31, 2024, at 6:53 PM UTC<\/p>\n<p>  End time: Tuesday, August 6, 2024, at 10:38 AM UTC<\/p>\n<p>  Preliminary root cause: A recent standard service update inadvertently contained a code regression that resulted in impact. We\u2019ll provide more information within the Post Incident Report (PIR).<\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re reviewing our standard service update procedures to help prevent similar problems in the future.<\/p>\n<p>  We&#8217;ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u30e1\u30fc\u30eb\u306e\u30ef\u30f3\u30bf\u30a4\u30e0 \u30d1\u30b9\u30ef\u30fc\u30c9 (OTP) \u8a8d\u8a3c\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u5916\u90e8\u30e6\u30fc\u30b6\u30fc\u304c OneDrive for Business \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e1\u30fc\u30eb OTP \u8a8d\u8a3c\u3092\u4f7f\u7528\u3059\u308b\u5916\u90e8\u30e6\u30fc\u30b6\u30fc\u304c\u3001OneDrive for Business \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u6700\u8fd1\u306e\u6a19\u6e96\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u3067\u3001\u8aa4\u3063\u3066\u30b3\u30fc\u30c9\u56de\u5e30\u304c\u542b\u307e\u308c\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u304c\u5224\u660e\u3057\u307e\u3057\u305f\u3002\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u30c7\u30d7\u30ed\u30a4\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u3001\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u691c\u8a3c\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u305f\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2024 \u5e74 7 \u6708 31 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 6 \u6642 53 \u5206 (UTC)<\/p>\n<p>  \u7d42\u4e86\u6642\u523b: 2024 \u5e74 8 \u6708 6 \u65e5\u706b\u66dc\u65e5\u5348\u524d 10 \u6642 38 \u5206 (UTC)<\/p>\n<p>  \u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u6700\u8fd1\u306e\u6a19\u6e96\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u3067\u3001\u8aa4\u3063\u3066\u30b3\u30fc\u30c9\u56de\u5e30\u304c\u767a\u751f\u3057\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f\u3001\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u4e8b\u5f8c\u30ec\u30dd\u30fc\u30c8(PIR)\u3067\u304a\u77e5\u3089\u305b\u3057\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; \u4eca\u5f8c\u540c\u69d8\u306e\u554f\u984c\u304c\u767a\u751f\u3059\u308b\u306e\u3092\u9632\u3050\u305f\u3081\u306b\u3001\u6a19\u6e96\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u4e8b\u5f8c\u30ec\u30dd\u30fc\u30c8\u306e\u4e88\u5099\u7248\u306f2\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u3001\u6700\u7d42\u7684\u306a\u4e8b\u5f8c\u5831\u544a\u66f8\u306f5\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u63d0\u51fa\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>OD852173 | OneDrive for Business | Some external users with email One Time Password (OTP) authentication may h [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7663","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7663"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7663\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7663"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7663"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}