{"id":7797,"date":"2024-08-16T13:00:49","date_gmt":"2024-08-16T04:00:49","guid":{"rendered":"https:\/\/m365jp.net\/?p=7797"},"modified":"2024-08-16T13:04:08","modified_gmt":"2024-08-16T04:04:08","slug":"servicerestored-mo862367-microsoft-365-suite-admins-outlook-usage-count-within-the-microsoft-copilot-microsoft-365-readiness-report-may-reflect-inaccurate-data","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-08-16-servicerestored-mo862367-microsoft-365-suite-admins-outlook-usage-count-within-the-microsoft-copilot-microsoft-365-readiness-report-may-reflect-inaccurate-data","title":{"rendered":"[serviceRestored] MO862367 | Microsoft 365 suite | Admins&#8217; Outlook usage count within the Microsoft Copilot (Microsoft 365) Readiness report may reflect inaccurate data"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO862367 | Microsoft 365 suite | Admins&#8217; Outlook usage count within the Microsoft Copilot (Microsoft 365) Readiness report may reflect inaccurate data<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Admins may have seen an inaccurate count for their Outlook usage in the Copilot Readiness report.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>08\/16\/2024 03:28:11<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>07\/27\/2024 00:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>08\/15\/2024 18:01:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Admins&#8217; Outlook usage count within the Microsoft Copilot (Microsoft 365) Readiness report may reflect inaccurate data<\/p>\n<p>  User impact: Admins may have seen an inaccurate count for their Outlook usage in the Copilot Readiness report.<\/p>\n<p>  More info: Specifically, Outlook usage from Wednesday, July 24, 2024, to Tuesday, August 13, 2024, in the Copilot Readiness report was affected.<\/p>\n<p>  Affected admins may have seen this impact occurring in the &#8220;Uses Outlook email&#8221; column in the user table within the Microsoft 365 admin center, as well as the &#8220;Outlook email&#8221; bar or &#8220;Any of these&#8221; bar in the &#8220;Enable active users of Microsoft 365 apps&#8221; chart.<\/p>\n<p>  Final status: We&#8217;ve further determined that a recent pipeline change within the data analytics upstream system introduced a configuration issue which caused double counting of some users. After the fix deployed, we confirmed through monitoring our service telemetry   that the problem is resolved.<\/p>\n<p>  Scope of impact: Any admin viewing Outlook usage within the Copilot Readiness report in the Microsoft 365 admin center may have been impacted.<\/p>\n<p>  Start time: Saturday, July 27, 2024, at 12:00 AM UTC<\/p>\n<p>  End time: Thursday, August 15, 2024, at 6:01 PM UTC<\/p>\n<p>  Root cause: A recent pipeline change within the data analytics upstream system introduced a configuration issue which caused double counting of some users.<\/p>\n<p>  Next steps:<br \/>  &#8211; We&#8217;re reviewing the offending change to help us identify potential refinements to the pipeline change management process to prevent similar problems from happening in the future.<\/p>\n<p>  This is the final update for this event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: Microsoft Copilot (Microsoft 365) \u6e96\u5099\u30ec\u30dd\u30fc\u30c8\u5185\u306e\u7ba1\u7406\u8005\u306e Outlook \u4f7f\u7528\u91cf\u6570\u306b\u4e0d\u6b63\u78ba\u306a\u30c7\u30fc\u30bf\u304c\u53cd\u6620\u3055\u308c\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u306f\u3001Copilot \u6e96\u5099\u30ec\u30dd\u30fc\u30c8\u3067 Outlook \u306e\u4f7f\u7528\u72b6\u6cc1\u304c\u4e0d\u6b63\u78ba\u306b\u30ab\u30a6\u30f3\u30c8\u3055\u308c\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u5177\u4f53\u7684\u306b\u306f\u30012024 \u5e74 7 \u6708 24 \u65e5 (\u6c34) \u304b\u3089 2024 \u5e74 8 \u6708 13 \u65e5 (\u706b) \u307e\u3067\u306e Copilot Readiness \u30ec\u30dd\u30fc\u30c8\u306e Outlook \u306e\u4f7f\u7528\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u3092\u53d7\u3051\u308b\u7ba1\u7406\u8005\u306f\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u5185\u306e\u30e6\u30fc\u30b6\u30fc \u30c6\u30fc\u30d6\u30eb\u306e [Outlook \u30e1\u30fc\u30eb\u3092\u4f7f\u7528] \u5217\u3001\u304a\u3088\u3073 [Microsoft 365 \u30a2\u30d7\u30ea\u306e\u30a2\u30af\u30c6\u30a3\u30d6 \u30e6\u30fc\u30b6\u30fc\u3092\u6709\u52b9\u306b\u3059\u308b] \u30b0\u30e9\u30d5\u306e [Outlook \u30e1\u30fc\u30eb] \u30d0\u30fc\u307e\u305f\u306f [\u3053\u308c\u3089\u306e\u3044\u305a\u308c\u304b] \u30d0\u30fc\u3067\u3053\u306e\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u3055\u3089\u306b\u3001\u30c7\u30fc\u30bf\u5206\u6790\u30a2\u30c3\u30d7\u30b9\u30c8\u30ea\u30fc\u30e0\u30b7\u30b9\u30c6\u30e0\u5185\u306e\u6700\u8fd1\u306e\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u4e8c\u91cd\u306b\u30ab\u30a6\u30f3\u30c8\u3055\u308c\u308b\u8a2d\u5b9a\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u30c7\u30d7\u30ed\u30a4\u3055\u308c\u305f\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u306e\u76e3\u8996\u3092\u901a\u3058\u3066\u3001\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u306e\u7bc4\u56f2: Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e Copilot \u6e96\u5099\u30ec\u30dd\u30fc\u30c8\u5185\u3067 Outlook \u306e\u4f7f\u7528\u72b6\u6cc1\u3092\u8868\u793a\u3057\u3066\u3044\u308b\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593:2024\u5e747\u670827\u65e5(\u571f)12:00 AM UTC<\/p>\n<p>  \u7d42\u4e86\u6642\u9593: 2024 \u5e74 8 \u6708 15 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 6 \u6642 01 \u5206 (UTC)<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u30c7\u30fc\u30bf\u5206\u6790\u30a2\u30c3\u30d7\u30b9\u30c8\u30ea\u30fc\u30e0 \u30b7\u30b9\u30c6\u30e0\u5185\u306e\u6700\u8fd1\u306e\u30d1\u30a4\u30d7\u30e9\u30a4\u30f3\u306e\u5909\u66f4\u306b\u3088\u308a\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u4e8c\u91cd\u306b\u30ab\u30a6\u30f3\u30c8\u3055\u308c\u308b\u539f\u56e0\u3068\u306a\u308b\u69cb\u6210\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; 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