{"id":7805,"date":"2024-08-17T02:01:19","date_gmt":"2024-08-16T17:01:19","guid":{"rendered":"https:\/\/m365jp.net\/?p=7805"},"modified":"2024-08-17T02:15:44","modified_gmt":"2024-08-16T17:15:44","slug":"servicerestored-mo862761-microsoft-365-suite-some-users-may-be-unable-to-sign-into-copilot-microsoft-com-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-08-17-servicerestored-mo862761-microsoft-365-suite-some-users-may-be-unable-to-sign-into-copilot-microsoft-com-2","title":{"rendered":"[serviceRestored] MO862761 | Microsoft 365 suite | Some users may be unable to sign into copilot.microsoft.com"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MO862761 | Microsoft 365 suite | Some users may be unable to sign into copilot.microsoft.com<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may have been unable to sign into copilot.microsoft.com.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>08\/16\/2024 16:02:53<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>08\/14\/2024 07:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>08\/16\/2024 01:00:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may be unable to sign into copilot.microsoft.com<\/p>\n<p>  User impact: Users may have been unable to sign into copilot.microsoft.com.<\/p>\n<p>  More info: Affected users may have observed that when they attempted to sign in, they were returned to the copilot.microsoft.com page, but were still not signed in. Users who had previously been signed in were able to access the service as expected.<\/p>\n<p>  Final status: Our fix deployment has successfully completed, and we&#8217;ve confirmed with a subset of affected users that impact was resolved.<\/p>\n<p>  Scope of impact: Any user attempting to sign into copilot.microsoft.com may have been impacted.<\/p>\n<p>  Start time: Wednesday, August 14, 2024, at 7:00 AM UTC<\/p>\n<p>  End time: Friday, August 16, 2024, at 1:00 AM UTC<\/p>\n<p>  Root cause: A recently deployed configuration change to the API for the Copilot chat service contained an issue that was causing errors when making calls to chat availability, which was resulting in impact.<\/p>\n<p>  Next steps: <br \/>  &#8211; We&#8217;re reviewing our configuration change testing and validation procedures to identify opportunities to improve impact detection and better prevent similar future occurrences.<\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c copilot.microsoft.com \u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c copilot.microsoft.com \u306b\u30ed\u30b0\u30a4\u30f3\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3088\u3046\u3068\u3057\u305f\u3068\u304d\u306b copilot.microsoft.com \u30da\u30fc\u30b8\u306b\u623b\u3055\u308c\u305f\u304c\u3001\u307e\u3060\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3066\u3044\u306a\u3044\u3053\u3068\u306b\u6c17\u4ed8\u3044\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u4ee5\u524d\u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3066\u3044\u305f\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u671f\u5f85\u3069\u304a\u308a\u306b\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u306f\u6b63\u5e38\u306b\u5b8c\u4e86\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306e\u4e00\u90e8\u306b\u5bfe\u3057\u3066\u3001\u5f71\u97ff\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: copilot.microsoft.com \u306b\u30b5\u30a4\u30f3\u30a4\u30f3\u3057\u3088\u3046\u3068\u3059\u308b\u3059\u3079\u3066\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2024 \u5e74 8 \u6708 14 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u524d 7:00 UTC<\/p>\n<p>  \u7d42\u4e86\u6642\u523b: 2024 \u5e74 8 \u6708 16 \u65e5(\u91d1) 1:00 AM UTC<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u6700\u8fd1\u30c7\u30d7\u30ed\u30a4\u3055\u308c\u305f Copilot \u30c1\u30e3\u30c3\u30c8 \u30b5\u30fc\u30d3\u30b9\u306e API \u306e\u69cb\u6210\u5909\u66f4\u306b\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u306e\u53ef\u7528\u6027\u3092\u547c\u3073\u51fa\u3059\u3068\u304d\u306b\u30a8\u30e9\u30fc\u3092\u5f15\u304d\u8d77\u3053\u3059\u554f\u984c\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; \u79c1\u305f\u3061\u306f\u3001\u5f71\u97ff\u691c\u51fa\u3092\u6539\u5584\u3057\u3001\u540c\u69d8\u306e\u5c06\u6765\u306e\u767a\u751f\u3092\u3088\u308a\u9069\u5207\u306b\u9632\u6b62\u3059\u308b\u6a5f\u4f1a\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u69cb\u6210\u5909\u66f4\u306e\u30c6\u30b9\u30c8\u3068\u691c\u8a3c\u306e\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MO862761 | Microsoft 365 suite | Some users may be unable to sign into copilot.microsoft.com Status serviceRes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7805","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7805","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7805"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7805\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7805"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7805"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7805"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}