{"id":7939,"date":"2024-08-30T04:01:04","date_gmt":"2024-08-29T19:01:04","guid":{"rendered":"https:\/\/m365jp.net\/?p=7939"},"modified":"2024-08-30T04:01:40","modified_gmt":"2024-08-29T19:01:40","slug":"servicerestored-mo876961-microsoft-365-suite-some-users-in-argentina-and-other-surrounding-regions-may-be-unable-to-access-microsoft-365-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-08-30-servicerestored-mo876961-microsoft-365-suite-some-users-in-argentina-and-other-surrounding-regions-may-be-unable-to-access-microsoft-365-services","title":{"rendered":"[serviceRestored] MO876961 | Microsoft 365 suite | Some users in Argentina and other surrounding regions may be unable to access Microsoft 365 services"},"content":{"rendered":"
\n
\n
\n\n\n\n
MO876961 | Microsoft 365 suite | Some users in Argentina and other surrounding regions may be unable to access Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers in Argentina and other surrounding regions may have been unable to access Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n08\/29\/2024 18:15:15<\/td>\n<\/tr>\n
Start Time<\/th>\n08\/29\/2024 14:45:00<\/td>\n<\/tr>\n
End Time<\/th>\n08\/29\/2024 15:35:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users in Argentina and other surrounding regions may be unable to access Microsoft 365 services<\/p>\n

User impact: Users in Argentina and other surrounding regions may have been unable to access Microsoft 365 services.<\/p>\n

Final status: We\u2019ve confirmed that portions of our networking infrastructure, responsible for processing Exchange Online related traffic in the Argentina region, were operating at a suboptimal level. We opted to rebalance traffic from the region to minimize downtime, but this didn\u2019t have the intended effect and instead resulted in the previously mentioned ASN issue. After clearing and re-establishing the active connections from the region, we\u2019ve confirmed that service has been restored.<\/p>\n

Scope of impact: This issue may have affected users in Argentina, or those in surrounding areas, who were attempting to access Microsoft 365 services.<\/p>\n

Start time: Thursday, August 29, 2024, at 2:45 PM UTC<\/p>\n

End time: Thursday, August 29, 2024, at 3:35 PM UTC<\/p>\n

Root cause: Portions of our networking infrastructure in the Argentina region were operating at a suboptimal level.<\/p>\n

Next steps:
– We\u2019re reviewing the impacted ASN and our rebalancing actions in greater detail to better understand why the particular ASN only experienced this issue and why our rebalancing of traffic didn\u2019t initially work so we can prevent similar issues from reoccurring.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30a2\u30eb\u30bc\u30f3\u30c1\u30f3\u304a\u3088\u3073\u305d\u306e\u4ed6\u306e\u5468\u8fba\u5730\u57df\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30a2\u30eb\u30bc\u30f3\u30c1\u30f3\u304a\u3088\u3073\u305d\u306e\u4ed6\u306e\u5468\u8fba\u5730\u57df\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u30b9\u30c6\u30fc\u30bf\u30b9: \u30a2\u30eb\u30bc\u30f3\u30c1\u30f3 \u30ea\u30fc\u30b8\u30e7\u30f3\u306e Exchange Online \u95a2\u9023\u306e\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u51e6\u7406\u3092\u62c5\u5f53\u3059\u308b\u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u3001\u6700\u9069\u3067\u306a\u3044\u30ec\u30d9\u30eb\u3067\u52d5\u4f5c\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u30c0\u30a6\u30f3\u30bf\u30a4\u30e0\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u305f\u3081\u306b\u3001\u30ea\u30fc\u30b8\u30e7\u30f3\u304b\u3089\u306e\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u3092\u518d\u8abf\u6574\u3059\u308b\u3053\u3068\u3092\u9078\u629e\u3057\u307e\u3057\u305f\u304c\u3001\u3053\u308c\u306f\u610f\u56f3\u3057\u305f\u52b9\u679c\u3092\u3082\u305f\u3089\u3055\u305a\u3001\u4ee3\u308f\u308a\u306b\u524d\u8ff0\u306e ASN \u306e\u554f\u984c\u3092\u5f15\u304d\u8d77\u3053\u3057\u307e\u3057\u305f\u3002\u30ea\u30fc\u30b8\u30e7\u30f3\u304b\u3089\u30a2\u30af\u30c6\u30a3\u30d6\u306a\u63a5\u7d9a\u3092\u30af\u30ea\u30a2\u3057\u3066\u518d\u78ba\u7acb\u3057\u305f\u5f8c\u3001\u30b5\u30fc\u30d3\u30b9\u304c\u5fa9\u5143\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u305f\u30a2\u30eb\u30bc\u30f3\u30c1\u30f3\u307e\u305f\u306f\u305d\u306e\u5468\u8fba\u5730\u57df\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 8 \u6708 29 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 2 \u6642 45 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 8 \u6708 29 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 3 \u6642 35 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30a2\u30eb\u30bc\u30f3\u30c1\u30f3\u5730\u57df\u306e\u30cd\u30c3\u30c8\u30ef\u30fc\u30ad\u30f3\u30b0 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u6700\u9069\u3067\u306a\u3044\u30ec\u30d9\u30eb\u3067\u904b\u7528\u3055\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u5f71\u97ff\u3092\u53d7\u3051\u305f ASN \u3068\u30ea\u30d0\u30e9\u30f3\u30b9\u51e6\u7406\u3092\u3088\u308a\u8a73\u7d30\u306b\u78ba\u8a8d\u3057\u3001\u7279\u5b9a\u306e ASN \u3067\u3053\u306e\u554f\u984c\u306e\u307f\u304c\u767a\u751f\u3057\u305f\u7406\u7531\u3068\u3001\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u518d\u8abf\u6574\u304c\u6700\u521d\u306b\u6a5f\u80fd\u3057\u306a\u304b\u3063\u305f\u7406\u7531\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3057\u3001\u540c\u69d8\u306e\u554f\u984c\u306e\u518d\u767a\u3092\u9632\u6b62\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO876961 | Microsoft 365 suite | Some users in Argentina and other surrounding regions may be unable to access […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7939","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=7939"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/7939\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=7939"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=7939"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=7939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}