{"id":8034,"date":"2024-09-11T08:00:51","date_gmt":"2024-09-10T23:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=8034"},"modified":"2024-09-11T08:15:43","modified_gmt":"2024-09-10T23:15:43","slug":"servicerestored-mo887221-microsoft-365-suite-some-users-may-be-intermittently-unable-to-leverage-some-microsoft-365-features","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-09-11-servicerestored-mo887221-microsoft-365-suite-some-users-may-be-intermittently-unable-to-leverage-some-microsoft-365-features","title":{"rendered":"[serviceRestored] MO887221 | Microsoft 365 suite | Some users may be intermittently unable to leverage some Microsoft 365 features"},"content":{"rendered":"
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MO887221 | Microsoft 365 suite | Some users may be intermittently unable to leverage some Microsoft 365 features<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been intermittently unable to leverage some Microsoft 365 features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/10\/2024 22:11:06<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/10\/2024 15:05:00<\/td>\n<\/tr>\n
End Time<\/th>\n09\/10\/2024 21:44:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be intermittently unable to leverage some Microsoft 365 features<\/p>\n

User impact: Users may have been intermittently unable to leverage some Microsoft 365 features.<\/p>\n

More info: Impact appears to have been limited to the United States, Canada, and Brazil. The following scenarios were affected; however, impact may not have been limited to these features:<\/p>\n

– Users may have been unable to access their Exchange Online mailboxes through Outlook on the web.
– Admins may have been unable to load pages or solution tabs relating to Microsoft Purview or any Microsoft Defender service.
– Admins may have been unable to load pages or solution tabs within the Microsoft Purview governance portal.<\/p>\n

Final status: We’ve completed rebalancing the request traffic and confirmed through our service health monitoring that the impact is remediated.<\/p>\n

Scope of impact: Any user hosted in the United States, Canada, or Brazil that was attempting to access their Exchange Online mailbox through Outlook on the web and any admin attempting to load pages and solution tabs related to Microsoft Purview, Microsoft Defender services, and the governance portal may have been impacted.<\/p>\n

Start time: Tuesday, September 10, 2024, at 3:05 PM UTC<\/p>\n

End time: Tuesday, September 10, 2024, at 9:44 PM UTC<\/p>\n

Root cause: An increase in request traffic caused the portions of infrastructure responsible for facilitating access to Exchange Online mailboxes in Outlook on the web and access to pages and solution tabs for Microsoft Purview, Microsoft Defender, and the governance portal to operate in a suboptimal state.<\/p>\n

Next steps:
– We’re continuing our review into the portions of affected infrastructure to determine how to improve our automated traffic management systems in response to increased request volume to prevent similar impact from occurring in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b\u4e00\u90e8\u306e Microsoft 365 \u6a5f\u80fd\u3092\u6d3b\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b Microsoft 365 \u306e\u4e00\u90e8\u306e\u6a5f\u80fd\u3092\u5229\u7528\u3067\u304d\u306a\u304f\u306a\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u306f\u7c73\u56fd\u3001\u30ab\u30ca\u30c0\u3001\u30d6\u30e9\u30b8\u30eb\u306b\u9650\u5b9a\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u3067\u3059\u3002\u6b21\u306e\u30b7\u30ca\u30ea\u30aa\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002\u305f\u3060\u3057\u3001\u5f71\u97ff\u306f\u3053\u308c\u3089\u306e\u6a5f\u80fd\u306b\u9650\u5b9a\u3055\u308c\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

– \u30e6\u30fc\u30b6\u30fc\u304cOutlook on the web\u7d4c\u7531\u3067Exchange Online\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u7ba1\u7406\u8005\u304c\u3001Microsoft Purview \u307e\u305f\u306f\u4efb\u610f\u306e Microsoft Defender \u30b5\u30fc\u30d3\u30b9\u306b\u95a2\u9023\u3059\u308b\u30da\u30fc\u30b8\u307e\u305f\u306f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 \u30bf\u30d6\u3092\u8aad\u307f\u8fbc\u3081\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u7ba1\u7406\u8005\u304c Microsoft Purview \u30ac\u30d0\u30ca\u30f3\u30b9 \u30dd\u30fc\u30bf\u30eb\u5185\u306e\u30da\u30fc\u30b8\u307e\u305f\u306f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 \u30bf\u30d6\u3092\u8aad\u307f\u8fbc\u3081\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u30ea\u30af\u30a8\u30b9\u30c8\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u518d\u8abf\u6574\u3092\u5b8c\u4e86\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u6b63\u5e38\u6027\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3092\u901a\u3058\u3066\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u7c73\u56fd\u3001\u30ab\u30ca\u30c0\u3001\u307e\u305f\u306f\u30d6\u30e9\u30b8\u30eb\u3067\u30db\u30b9\u30c8\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u3001Outlook on the web\u3092\u4ecb\u3057\u3066Exchange Online\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u305f\u5834\u5408\u3001\u304a\u3088\u3073Microsoft Purview\u3001Microsoft Defender\u30b5\u30fc\u30d3\u30b9\u3001\u304a\u3088\u3073\u30ac\u30d0\u30ca\u30f3\u30b9 \u30dd\u30fc\u30bf\u30eb\u306b\u95a2\u9023\u3059\u308b\u30da\u30fc\u30b8\u3068\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 \u30bf\u30d6\u3092\u8aad\u307f\u8fbc\u3082\u3046\u3068\u3057\u3066\u3044\u305f\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593:2024\u5e749\u670810\u65e5(\u706b)\u5348\u5f8c3\u664205\u5206(UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 9 \u6708 10 \u65e5 (\u706b) 21:44 UTC<\/p>\n

\u6839\u672c\u539f\u56e0: \u8981\u6c42\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u306e\u5897\u52a0\u306b\u3088\u308a\u3001Outlook on the web\u306eExchange Online\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3078\u306e\u30a2\u30af\u30bb\u30b9\u3092\u5bb9\u6613\u306b\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u3068\u3001Microsoft Purview\u3001Microsoft Defender\u3001\u304a\u3088\u3073\u30ac\u30d0\u30ca\u30f3\u30b9 \u30dd\u30fc\u30bf\u30eb\u306e\u30da\u30fc\u30b8\u3068\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3 \u30bf\u30d6\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304c\u6700\u9069\u3067\u306a\u3044\u72b6\u614b\u3067\u52d5\u4f5c\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u4eca\u5f8c\u3001\u540c\u69d8\u306e\u5f71\u97ff\u304c\u767a\u751f\u3057\u306a\u3044\u3088\u3046\u306b\u3001\u30ea\u30af\u30a8\u30b9\u30c8\u91cf\u306e\u5897\u52a0\u306b\u5bfe\u5fdc\u3057\u3066\u81ea\u52d5\u30c8\u30e9\u30d5\u30a3\u30c3\u30af\u7ba1\u7406\u30b7\u30b9\u30c6\u30e0\u3092\u6539\u5584\u3059\u308b\u65b9\u6cd5\u3092\u6c7a\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u90e8\u5206\u306e\u898b\u76f4\u3057\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO887221 | Microsoft 365 suite | Some users may be intermittently unable to leverage some Microsoft 365 featur […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8034","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=8034"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8034\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=8034"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=8034"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=8034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}