{"id":8078,"date":"2024-09-13T00:00:49","date_gmt":"2024-09-12T15:00:49","guid":{"rendered":"https:\/\/m365jp.net\/?p=8078"},"modified":"2024-09-13T00:01:15","modified_gmt":"2024-09-12T15:01:15","slug":"servicerestored-mo888473-microsoft-365-suite-users-may-be-unable-to-access-one-or-more-microsoft-365-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-09-13-servicerestored-mo888473-microsoft-365-suite-users-may-be-unable-to-access-one-or-more-microsoft-365-services","title":{"rendered":"[serviceRestored] MO888473 | Microsoft 365 suite | Users may be unable to access one or more Microsoft 365 services"},"content":{"rendered":"
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MO888473 | Microsoft 365 suite | Users may be unable to access one or more Microsoft 365 services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access one or more Microsoft 365 services.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/12\/2024 14:42:31<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/12\/2024 11:46:00<\/td>\n<\/tr>\n
End Time<\/th>\n09\/12\/2024 13:14:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may have been unable to access one or more Microsoft 365 services<\/p>\n

User impact: Users may have been unable to access one or more Microsoft 365 services.<\/p>\n

More info: Impacted Microsoft 365 services and applications included, but were not limited to:<\/p>\n

– Microsoft Teams
– Exchange Online
– SharePoint Online<\/p>\n

Final status: After an extended period of monitoring our network telemetry, we’ve confirmed the issue is now resolved.<\/p>\n

Scope of impact: Impact was specific to a subset of users who are attempting to access the service from the North America region.<\/p>\n

Start time: Thursday, September 12, 2024, at 11:46 AM UTC<\/p>\n

End time: Thursday, September 12, 2024, at 1:14 PM UTC<\/p>\n

Root cause: A third-party Internet Service Provider (ISP) made a change within their managed-environment which resulted in impact.<\/p>\n

Next steps:
– We’re working with the third-party ISP to better understand the issue, and develop improved resiliencies where possible.<\/p>\n

This is the final update for this incident.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c 1 \u3064\u4ee5\u4e0a\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c 1 \u3064\u4ee5\u4e0a\u306e Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u5f71\u97ff\u3092\u53d7\u3051\u308b Microsoft 365 \u30b5\u30fc\u30d3\u30b9\u3068\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

– Microsoft Teams\u306e
– Exchange \u30aa\u30f3\u30e9\u30a4\u30f3
– SharePoint \u30aa\u30f3\u30e9\u30a4\u30f3<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u30cd\u30c3\u30c8\u30ef\u30fc\u30af \u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u9577\u671f\u9593\u76e3\u8996\u3057\u305f\u5f8c\u3001\u554f\u984c\u304c\u89e3\u6c7a\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5317\u7c73\u5730\u57df\u304b\u3089\u30b5\u30fc\u30d3\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 9 \u6708 12 \u65e5\u6728\u66dc\u65e5\u5348\u524d 11 \u6642 46 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 9 \u6708 12 \u65e5\u6728\u66dc\u65e5\u5348\u5f8c 1 \u6642 14 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8 \u30b5\u30fc\u30d3\u30b9 \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc (ISP) \u304c\u3001\u7ba1\u7406\u74b0\u5883\u5185\u3067\u5909\u66f4\u3092\u52a0\u3048\u3001\u305d\u306e\u7d50\u679c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– Microsoft \u306f\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e ISP \u3068\u5354\u529b\u3057\u3066\u554f\u984c\u3092\u3088\u308a\u6df1\u304f\u7406\u89e3\u3057\u3001\u53ef\u80fd\u306a\u9650\u308a\u56de\u5fa9\u6027\u306e\u5411\u4e0a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u3001\u3053\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO888473 | Microsoft 365 suite | Users may be unable to access one or more Microsoft 365 services Status servi […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8078","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=8078"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8078\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=8078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=8078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=8078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}