{"id":8131,"date":"2024-09-17T08:00:50","date_gmt":"2024-09-16T23:00:50","guid":{"rendered":"https:\/\/m365jp.net\/?p=8131"},"modified":"2024-09-17T08:15:24","modified_gmt":"2024-09-16T23:15:24","slug":"servicerestored-wp891088-windows-365-users-may-have-been-unable-to-connect-to-their-windows-365-cloud-pcs","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-09-17-servicerestored-wp891088-windows-365-users-may-have-been-unable-to-connect-to-their-windows-365-cloud-pcs","title":{"rendered":"[serviceRestored] WP891088 | Windows 365 | Users may have been unable to connect to their Windows 365 Cloud PCs"},"content":{"rendered":"
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WP891088 | Windows 365 | Users may have been unable to connect to their Windows 365 Cloud PCs<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to connect to their Windows 365 Cloud PCs or use their services and features.<\/td>\n<\/tr>\n
Last Updated<\/th>\n09\/16\/2024 22:49:58<\/td>\n<\/tr>\n
Start Time<\/th>\n09\/16\/2024 18:46:00<\/td>\n<\/tr>\n
End Time<\/th>\n09\/16\/2024 20:36:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may have been unable to connect to their Windows 365 Cloud PCs<\/p>\n

User impact: Users may have been unable to connect to their Windows 365 Cloud PCs or use their services and features.<\/p>\n

Final status: We\u2019ve confirmed via internal service telemetry that the user-to-service connections and management services have recovered, and the impact is remediated.<\/p>\n

Scope of impact: Users hosted on affected infrastructure who attempted to use Windows 365 services and features, may have been unable to connect to the service.<\/p>\n

Start time: Monday, September 16, 2024, at 6:46 PM UTC <\/p>\n

End time: Monday, September 16, 2024, at 8:36 PM UTC <\/p>\n

Preliminary Root cause: A portion of infrastructure located in North America that wasn\u2019t performing as intended.<\/p>\n

Next steps:
– For a more comprehensive list of next steps and actions, please refer to the Post Incident Report document.<\/p>\n

We’ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

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\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Windows 365 \u30af\u30e9\u30a6\u30c9 PC \u306b\u63a5\u7d9a\u3067\u304d\u306a\u304b\u3063\u305f\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u6a5f\u80fd\u3092\u4f7f\u7528\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u72b6\u614b: \u5185\u90e8\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u901a\u3058\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u63a5\u7d9a\u3068\u7ba1\u7406\u30b5\u30fc\u30d3\u30b9\u304c\u56de\u5fa9\u3057\u3001\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3067\u30db\u30b9\u30c8\u3055\u308c\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u304c Windows 365 \u306e\u30b5\u30fc\u30d3\u30b9\u3068\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3057\u305f\u305f\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u306b\u63a5\u7d9a\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 9 \u6708 16 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 6 \u6642 46 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 9 \u6708 16 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 8 \u6642 36 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u5317\u7c73\u306b\u3042\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u610f\u56f3\u3057\u305f\u3068\u304a\u308a\u306b\u6a5f\u80fd\u3057\u3066\u3044\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u4e8b\u5f8c\u30ec\u30dd\u30fc\u30c8\u306e\u4e88\u5099\u7248\u306f2\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u3001\u6700\u7d42\u7684\u306a\u4e8b\u5f8c\u5831\u544a\u66f8\u306f5\u55b6\u696d\u65e5\u4ee5\u5185\u306b\u63d0\u51fa\u3057\u307e\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

WP891088 | Windows 365 | Users may have been unable to connect to their Windows 365 Cloud PCs Status serviceRe […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8131","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=8131"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8131\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=8131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=8131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=8131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}