{"id":8503,"date":"2024-10-11T04:01:39","date_gmt":"2024-10-10T19:01:39","guid":{"rendered":"https:\/\/m365jp.net\/?p=8503"},"modified":"2024-10-11T04:15:45","modified_gmt":"2024-10-10T19:15:45","slug":"mc907920-dynamics-365-customer-service-c-create-custom-summaries-for-any-record-type-in-customer-service","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-10-11-mc907920-dynamics-365-customer-service-c-create-custom-summaries-for-any-record-type-in-customer-service","title":{"rendered":"MC907920 | Dynamics 365 Customer Service C Create custom summaries for any record type in Customer Service"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MC907920 | Dynamics 365 Customer Service C Create custom summaries for any record type in Customer Service<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Classification<\/th>\n<td>stayInformed<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/10\/2024 18:19:54<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/10\/2024 18:16:29<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>11\/10\/2024 18:16:29<\/td>\n<\/tr>\n<tr>\n<th>Message Content<\/th>\n<td>We are announcing the Create custom summaries for any record type in Customer Service feature for Dynamics 365 Customer Service. This feature allows customer service representatives to generate AI-based summaries of any record types within Dynamics 365   Customer Service. Users can choose the record type and define the specific data fields to be summarized, aiding in quick comprehension of complex or recurring records. This feature will reach general availability on November 14, 2024.<\/p>\n<p>  <b>How does this affect me?<\/b><br \/>  This feature enhances the productivity of customer service representatives by allowing them to access automatically generated summaries of key record data. This reduces the time spent on manually reviewing details and empowers service representatives to provide   faster and more accurate responses to customer queries.<\/p>\n<p>  <b>What do I need to do to prepare?<\/b><br \/>  This message is for awareness and no action is required.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>Dynamics 365 Customer Service \u306e Customer Service \u306e\u4efb\u610f\u306e\u30ec\u30b3`\u30c9\u306eN\u306b\u3057\u3066\u30ab\u30b9\u30bf\u30e0\u6982\u8981\u3092\u4f5c\u6210\u3059\u308bC\u80fd\u3092k\u8868\u3057\u307e\u3059\u3002\u3053\u306eC\u80fd\u306b\u3088\u308a\u3001\u5ba2\u30b5`\u30d3\u30b9\u62c5\u5f53\u8005\u306f\u3001Dynamics 365 Customer Service \u5185\u306e\u4efb\u610f\u306e\u30ec\u30b3`\u30c9\u306eN\u306e AI \u30d9`\u30b9\u306e\u6982\u8981\u3092\u751f\u6210\u3067\u304d\u307e\u3059\u3002\u30e6`\u30b6`\u306f\u30ec\u30b3`\u30c9\u30bf\u30a4\u30d7\u3092xk\u3057\u3001\u96c6\u3059\u308b\u7279\u5b9a\u306e\u30c7`\u30bf\u30d5\u30a3`\u30eb\u30c9\u3092\u5b9ax\u3067\u304d\u308b\u305f\u3081\u3001}j\u306a\u30ec\u30b3`\u30c9\u3084\u5b9a\u671f\u7684\u306a\u30ec\u30b3`\u30c9\u3092\u3059\u3070\u3084\u304f\u7406\u89e3\u3067\u304d\u307e\u3059\u3002\u3053\u306eC\u80fd\u306f\u30012024 \u5e74 11 \u6708 14   \u65e5\u306b\u4e00\u822c\u63d0\u4f9b_\u59cb\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>  <b>\u3053\u308c\u306b\u306f\u3069\u306e\u3088\u3046\u306a\u5f71\u304c\u3042\u308a\u307e\u3059\u304b?<\/b><br \/>  \u3053\u306eC\u80fd\u306b\u3088\u308a\u3001\u5ba2\u30b5`\u30d3\u30b9\u62c5\u5f53\u8005\u306f\u3001\u4e3b\u8981\u306a\u30ec\u30b3`\u30c9\u30c7`\u30bf\u306e\u81ea\u7531\u55d3\u4e39\u6b37\u625b\u4e53\u8870\u4e92\u5de5\u6266\u6bea\u745c\u0394\u6454\u80dc\u8f8d\u2478b\u6027\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u3092\u624b\u5a74\u8c34_J\u3059\u308b\u306e\u306bM\u3084\u3059rg\u304c\u77eds\u3055\u308c\u3001\u30b5`\u30d3\u30b9\u62c5\u5f53\u8005\u306f\u5ba2\u306e\u3044\u5408\u308f\u305b\u306b\u3057\u3066\u3088\u308a\u8fc5\u901f\u304b\u3064\u6b63_\u306b\u56de\u7b54\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>  <b>\u6d43\u5de5\u6bea\u6454\u867e\u97e6\u988f\u5de5\u6c21\u533e\u8f98\u84fc\u5de5?<\/b><br \/>  \u3053\u306e\u30e1\u30c3\u30bb`\u30b8\u306fJR\u306e\u305f\u3081\u306e\u3082\u306e\u3067\u3042\u308a\u3001\u30a2\u30af\u30b7\u30e7\u30f3\u306f\u5fc5\u8981\u3042\u308a\u307e\u305b\u3093\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MC907920 | Dynamics 365 Customer Service C Create custom summaries for any record type in Customer Service Cla [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8503","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=8503"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8503\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=8503"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=8503"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=8503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}