{"id":8550,"date":"2024-10-12T12:01:06","date_gmt":"2024-10-12T03:01:06","guid":{"rendered":"https:\/\/m365jp.net\/?p=8550"},"modified":"2024-10-12T12:15:14","modified_gmt":"2024-10-12T03:15:14","slug":"servicerestored-it909214-microsoft-intune-users-may-be-unable-to-check-their-devices-into-the-microsoft-intune-service-and-may-experience-failures","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-10-12-servicerestored-it909214-microsoft-intune-users-may-be-unable-to-check-their-devices-into-the-microsoft-intune-service-and-may-experience-failures","title":{"rendered":"[serviceRestored] IT909214 | Microsoft Intune | Users may be unable to check their devices into the Microsoft Intune service and may experience failures"},"content":{"rendered":"
\n
\n
\n\n\n\n
IT909214 | Microsoft Intune | Users may be unable to check their devices into the Microsoft Intune service and may experience failures<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to check their devices into the Microsoft Intune service and may have experienced failures.<\/td>\n<\/tr>\n
Last Updated<\/th>\n10\/12\/2024 02:15:30<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/11\/2024 21:07:00<\/td>\n<\/tr>\n
End Time<\/th>\n10\/12\/2024 01:32:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to check their devices into the Microsoft Intune service and may experience failures<\/p>\n

User impact: Users may have been unable to check their devices into the Microsoft Intune service and may have experienced failures.<\/p>\n

More info: These failures may have also resulted in delays for admins sending new policies and actions to devices, as well as delays updating reporting and compliance data from the affected devices. <\/p>\n

Additionally, users may have experienced the following impacted scenarios but may not have been limited to:
– Unable to enroll new devices or see the compliance state for their existing devices.
– Unable to use other Information Worker (IW) scenarios, such as seeing their devices’ list or apps list.
– Unable to install or download Win32 apps. <\/p>\n

Final status: We’ve identified a recent routine update made to our Microsoft Intune service infrastructure, intended to optimize the service’s functions, caused impact. We’ve implemented a change to address the issue and confirmed with our service telemetry that impact is remediated. <\/p>\n

Scope of impact: Users and admins serviced by the affected infrastructure who were attempting to check in their devices into the Microsoft Intune service may have been impacted. <\/p>\n

Start time: Friday, October 11, 2024, at 9:07 PM UTC<\/p>\n

End time: Saturday, October 12, 2024, at 1:32 AM UTC<\/p>\n

Root cause: A recent routine update made to our Microsoft Intune service infrastructure, intended to optimize the service’s functions, caused impact.<\/p>\n

Next steps:
– We’re investigating further into the impacting update to establish how it caused impact. The results of this investigation will help us improve our update processes and help establish ways to improve the service.<\/p>\n

This is the final update for this event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30e6\u30fc\u30b6\u30fc\u304c\u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u30b5\u30fc\u30d3\u30b9\u306b\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u30b5\u30fc\u30d3\u30b9\u306b\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u3053\u308c\u3089\u306e\u30a8\u30e9\u30fc\u306b\u3088\u308a\u3001\u7ba1\u7406\u8005\u304c\u65b0\u3057\u3044\u30dd\u30ea\u30b7\u30fc\u3068\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u30c7\u30d0\u30a4\u30b9\u306b\u9001\u4fe1\u3059\u308b\u306e\u304c\u9045\u308c\u305f\u308a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30c7\u30d0\u30a4\u30b9\u304b\u3089\u306e\u30ec\u30dd\u30fc\u30c8\u3068\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9 \u30c7\u30fc\u30bf\u306e\u66f4\u65b0\u304c\u9045\u308c\u305f\u308a\u3059\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u3055\u3089\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u6b21\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b7\u30ca\u30ea\u30aa\u3092\u7d4c\u9a13\u3057\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306b\u9650\u5b9a\u3055\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002
– \u65b0\u3057\u3044\u30c7\u30d0\u30a4\u30b9\u3092\u767b\u9332\u3067\u304d\u306a\u3044\u3001\u307e\u305f\u306f\u65e2\u5b58\u306e\u30c7\u30d0\u30a4\u30b9\u306e\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u72b6\u614b\u3092\u78ba\u8a8d\u3067\u304d\u306a\u3044\u3002
– \u4ed6\u306e\u30a4\u30f3\u30d5\u30a9\u30e1\u30fc\u30b7\u30e7\u30f3 \u30ef\u30fc\u30ab\u30fc (IW) \u306e\u30b7\u30ca\u30ea\u30aa (\u30c7\u30d0\u30a4\u30b9\u306e\u4e00\u89a7\u3084\u30a2\u30d7\u30ea\u306e\u4e00\u89a7\u306e\u8868\u793a\u306a\u3069) \u3092\u4f7f\u7528\u3067\u304d\u307e\u305b\u3093\u3002
– Win32 \u30a2\u30d7\u30ea\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u307e\u305f\u306f\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u30b9\u30c6\u30fc\u30bf\u30b9: Microsoft Intune \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u5bfe\u3057\u3066\u884c\u308f\u308c\u305f\u6700\u8fd1\u306e\u5b9a\u671f\u7684\u306a\u66f4\u65b0\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6a5f\u80fd\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u304a\u308a\u3001\u5f71\u97ff\u3092\u5f15\u304d\u8d77\u3053\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u306e\u554f\u984c\u306b\u5bfe\u51e6\u3059\u308b\u305f\u3081\u306e\u5909\u66f4\u3092\u5b9f\u88c5\u3057\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u3067\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u3088\u3063\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u3066\u3044\u305f\u30e6\u30fc\u30b6\u30fc\u3068\u7ba1\u7406\u8005\u304c\u3001\u30c7\u30d0\u30a4\u30b9\u3092 Microsoft Intune \u30b5\u30fc\u30d3\u30b9\u306b\u30c1\u30a7\u30c3\u30af\u30a4\u30f3\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u305f\u5834\u5408\u3001\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 10 \u6708 11 \u65e5 (\u91d1) 21:07 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 10 \u6708 12 \u65e5(\u571f) 1:32 AM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft Intune \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u5bfe\u3057\u3066\u884c\u308f\u308c\u305f\u6700\u8fd1\u306e\u5b9a\u671f\u7684\u306a\u66f4\u65b0\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6a5f\u80fd\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u304a\u308a\u3001\u5f71\u97ff\u3092\u5f15\u304d\u8d77\u3053\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u5f71\u97ff\u306e\u3042\u308b\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u306b\u3064\u3044\u3066\u3055\u3089\u306b\u8abf\u67fb\u3057\u3001\u305d\u306e\u5f71\u97ff\u304c\u3069\u306e\u3088\u3046\u306b\u767a\u751f\u3057\u305f\u304b\u3092\u78ba\u8a8d\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u8abf\u67fb\u306e\u7d50\u679c\u306f\u3001\u66f4\u65b0\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u6539\u5584\u3059\u308b\u65b9\u6cd5\u3092\u78ba\u7acb\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

IT909214 | Microsoft Intune | Users may be unable to check their devices into the Microsoft Intune service and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8550","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=8550"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8550\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=8550"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=8550"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=8550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}