{"id":8604,"date":"2024-10-17T10:01:22","date_gmt":"2024-10-17T01:01:22","guid":{"rendered":"https:\/\/m365jp.net\/?p=8604"},"modified":"2024-10-17T10:03:17","modified_gmt":"2024-10-17T01:03:17","slug":"servicedegradation-mv912202-microsoft-viva-some-users-may-see-inaccurate-mail-view-metrics-for-some-microsoft-viva-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-10-17-servicedegradation-mv912202-microsoft-viva-some-users-may-see-inaccurate-mail-view-metrics-for-some-microsoft-viva-services","title":{"rendered":"[serviceDegradation] MV912202 | Microsoft Viva | Some users may see inaccurate mail view metrics for some Microsoft Viva services"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MV912202 | Microsoft Viva | Some users may see inaccurate mail view metrics for some Microsoft Viva services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users may see inaccurate mail view metrics in services that utilize metrics from the Classic Outlook desktop client.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/17\/2024 00:45:00<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/17\/2024 00:41:50<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users may see inaccurate mail view metrics for some Microsoft Viva services<\/p>\n<p>  User impact: Users may see inaccurate mail view metrics in services that utilize metrics from the Classic Outlook desktop client.<\/p>\n<p>  More info: Impact is specific to Microsoft Viva services that rely on the mail view metrics from the Classic Outlook desktop client, such as Microsoft Viva Amplify and Microsoft Viva Insights. Users may see inaccuracies in the Unique Viewers count in reports   for publications sent to Outlook via Viva Amplify. Users utilizing metrics from alternate Exchange Online connection methods should be unaffected.<\/p>\n<p>  Current status: We&#8217;ve identified that an issue with the mail view metrics being gathered from the Classic Outlook desktop client is resulting in impact to features reliant on this data in both Microsoft Viva Amplify and Microsoft Viva Insights. We&#8217;re reviewing   service telemetry, relevant service logging, and recent changes made to the Classic Outlook desktop client to give us further insight into the underlying root cause and assist us in determining our next steps.<\/p>\n<p>  Scope of impact: Some users may see inaccurate mail view metrics in products that utilize metrics from the Classic Outlook desktop client, including Viva Amplify and Viva Insights.<\/p>\n<p>  Next update by: Thursday, October 17, 2024, at 9:30 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u3001\u4e00\u90e8\u306e Microsoft Viva \u30b5\u30fc\u30d3\u30b9\u3067\u4e0d\u6b63\u78ba\u306a\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc \u30e1\u30c8\u30ea\u30c3\u30af\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u5f93\u6765\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u3092\u4f7f\u7528\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3001\u4e0d\u6b63\u78ba\u306a\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u5f71\u97ff\u306f\u3001Microsoft Viva Amplify \u3084 Microsoft Viva Insights \u306a\u3069\u3001\u30af\u30e9\u30b7\u30c3\u30af Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u306e\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc \u30e1\u30c8\u30ea\u30c3\u30af\u306b\u4f9d\u5b58\u3059\u308b Microsoft Viva \u30b5\u30fc\u30d3\u30b9\u306b\u56fa\u6709\u3067\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001Viva Amplify\u7d4c\u7531\u3067Outlook\u306b\u9001\u4fe1\u3055\u308c\u305f\u30d1\u30d6\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30ec\u30dd\u30fc\u30c8\u306e\u30e6\u30cb\u30fc\u30af\u30d3\u30e5\u30fc\u30a2\u6570\u306b\u4e0d\u6b63\u78ba\u3055\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u5225\u306e Exchange Online \u63a5\u7d9a\u65b9\u6cd5\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u5f71\u97ff\u3092\u53d7\u3051\u307e\u305b\u3093\u3002<\/p>\n<p>  \u73fe\u5728\u306e\u72b6\u614b: \u5f93\u6765\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u304b\u3089\u53ce\u96c6\u3055\u308c\u308b\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc \u30e1\u30c8\u30ea\u30c3\u30af\u306e\u554f\u984c\u304c\u3001Microsoft Viva Amplify \u3068 Microsoft Viva 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\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u3092\u5229\u7528\u3059\u308b\u88fd\u54c1 (Viva Amplify \u3084 Viva \u30a4\u30f3\u30b5\u30a4\u30c8\u306a\u3069) \u3067\u4e0d\u6b63\u78ba\u306a\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc \u30e1\u30c8\u30ea\u30c3\u30af\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0: 2024\u5e7410\u670817\u65e5(\u6728)\u5348\u5f8c9\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MV912202 | Microsoft Viva | Some users may see inaccurate mail view metrics for some Microsoft Viva services S [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8604","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=8604"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8604\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=8604"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=8604"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=8604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}