{"id":8741,"date":"2024-10-30T04:01:01","date_gmt":"2024-10-29T19:01:01","guid":{"rendered":"https:\/\/m365jp.net\/?p=8741"},"modified":"2024-10-30T04:07:13","modified_gmt":"2024-10-29T19:07:13","slug":"servicedegradation-ex920072-exchange-online-some-users-cant-search-their-email-in-outlook-on-the-web-and-get-an-error","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-10-30-servicedegradation-ex920072-exchange-online-some-users-cant-search-their-email-in-outlook-on-the-web-and-get-an-error","title":{"rendered":"[serviceDegradation] EX920072 | Exchange Online | Some users can&#8217;t search their email in Outlook on the web and get an error"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">EX920072 | Exchange Online | Some users can&#8217;t search their email in Outlook on the web and get an error<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceDegradation<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>incident<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users can&#8217;t search their email in Outlook on the web and get an error.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>10\/29\/2024 18:33:10<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>10\/28\/2024 16:52:50<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td><\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some users can&#8217;t search their email in Outlook on the web and get an error<\/p>\n<p>  User impact: Users can&#8217;t search their email in Outlook on the web and get an error.<\/p>\n<p>  More info: Users that have reported this problem encounter a &#8220;Something went wrong. Please try again later.&#8221; error message. Where possible, users can bypass the problem by utilizing a different client to search for their email, such as the Outlook desktop app.<\/p>\n<p>  Some users have reported that the roaming signatures feature is missing in Outlook on the web.<\/p>\n<p>  Current status: We&#8217;ve determined that the root cause of impact was a recent configuration update to Outlook on the web that wasn&#8217;t applied to some users Outlook on the web client. We&#8217;ve started a new update to refresh and push the new configuration change to   impacted users. We anticipate this refresh will be complete by the time of our next scheduled communications update.<\/p>\n<p>  Scope of impact: Your organization is affected by this event, and this issue affects some users searching for email in Outlook on the web.<\/p>\n<p>  Start time: Monday, October 28, 2024, at 5:19 AM UTC<\/p>\n<p>  Estimated time to resolve: We anticipate impact will be resolved by our next scheduled communications update on Monday, October 28, 2024, at 8:30 PM UTC.<\/p>\n<p>  Root cause: A recent configuration update to Outlook on the web that wasn&#8217;t applied to some users Outlook on the web client<\/p>\n<p>  Next update by: Tuesday, October 29, 2024, at 8:30 PM UTC<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web\u3067\u30e1\u30fc\u30eb\u3092\u691c\u7d22\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3059<\/p>\n<p>  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\u65e5\u6708\u66dc\u65e5\u306e\u5348\u524d 5 \u6642 19 \u5206 (UTC)<\/p>\n<p>  \u89e3\u6c7a\u307e\u3067\u306e\u63a8\u5b9a\u6642\u9593: \u5f71\u97ff\u306f\u30012024 \u5e74 10 \u6708 28 \u65e5\u6708\u66dc\u65e5\u306e\u5348\u5f8c 8 \u6642 30 \u5206 (UTC) \u306b\u4e88\u5b9a\u3055\u308c\u3066\u3044\u308b\u6b21\u56de\u306e\u901a\u4fe1\u66f4\u65b0\u3067\u89e3\u6c7a\u3055\u308c\u308b\u3068\u4e88\u60f3\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u6839\u672c\u539f\u56e0: Outlook on the web\u306e\u6700\u8fd1\u306e\u69cb\u6210\u66f4\u65b0\u304c\u3001\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306eOutlook on the web\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306b\u9069\u7528\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f<\/p>\n<p>  \u6b21\u306e\u66f4\u65b0\u65b9\u6cd5: 2024\u5e7410\u670829\u65e5(\u706b)\u5348\u5f8c8\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>EX920072 | Exchange Online | Some users can&#8217;t search their email in Outlook on the web and get an error  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