{"id":8813,"date":"2024-11-05T05:01:07","date_gmt":"2024-11-04T20:01:07","guid":{"rendered":"https:\/\/m365jp.net\/?p=8813"},"modified":"2024-11-05T05:03:08","modified_gmt":"2024-11-04T20:03:08","slug":"servicerestored-mv912202-microsoft-viva-some-users-may-see-inaccurate-mail-view-metrics-for-some-microsoft-viva-services","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-11-05-servicerestored-mv912202-microsoft-viva-some-users-may-see-inaccurate-mail-view-metrics-for-some-microsoft-viva-services","title":{"rendered":"[serviceRestored] MV912202 | Microsoft Viva | Some users may see inaccurate mail view metrics for some Microsoft Viva services"},"content":{"rendered":"
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MV912202 | Microsoft Viva | Some users may see inaccurate mail view metrics for some Microsoft Viva services<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have seen inaccurate mail view metrics in services that utilize metrics in the Classic Outlook desktop client.<\/td>\n<\/tr>\n
Last Updated<\/th>\n11\/04\/2024 19:44:11<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/17\/2024 00:41:50<\/td>\n<\/tr>\n
End Time<\/th>\n10\/28\/2024 11:25:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may see inaccurate mail view metrics for some Microsoft Viva services<\/p>\n

User impact: Users may have seen inaccurate mail view metrics in services that utilize metrics in the Classic Outlook desktop client.<\/p>\n

More info: Impact was specific to Microsoft Viva services that rely on the mail view metrics from the classic Outlook desktop client, such as Microsoft Viva Amplify and Microsoft Viva Insights. Users may have seen inaccuracies in the Unique Viewers count in reports for publications sent to Outlook via Viva Amplify. Users of metrics from alternate Exchange Online connection methods should have been unaffected by this event.<\/p>\n

Final status: We\u2019ve confirmed our fix deployment is complete, and we\u2019ve determined from service telemetry that this issue is no longer occurring. Affected users may need to close and reopen the classic Outlook desktop client to pick up the fix and experience impact resolution.<\/p>\n

Scope of impact: Some users may have seen inaccurate mail view metrics in products that utilize metrics from the classic Outlook desktop client, including Viva Amplify and Viva Insights.<\/p>\n

Start time: Friday, October 18, 2024, at 9:53 PM UTC<\/p>\n

End time: Monday, October 28, 2024, at 11:25 AM UTC<\/p>\n

Root cause: A build released in July contained refactored code that caused the impact.<\/p>\n

Next steps:
– We\u2019re reviewing our validation and update procedures to better detect and prevent issues like this prior to deployment in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u3001\u4e00\u90e8\u306e Microsoft Viva \u30b5\u30fc\u30d3\u30b9\u3067\u4e0d\u6b63\u78ba\u306a\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc \u30e1\u30c8\u30ea\u30c3\u30af\u304c\u8868\u793a\u3055\u308c\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u5f93\u6765\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u3092\u4f7f\u7528\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3001\u4e0d\u6b63\u78ba\u306a\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u304c\u30e6\u30fc\u30b6\u30fc\u306b\u8868\u793a\u3055\u308c\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u5f71\u97ff\u306f\u3001Microsoft Viva Amplify \u3084 Microsoft Viva Insights \u306a\u3069\u3001\u5f93\u6765\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e1\u30fc\u30eb \u30d3\u30e5\u30fc \u30e1\u30c8\u30ea\u30c3\u30af\u306b\u4f9d\u5b58\u3059\u308b Microsoft Viva \u30b5\u30fc\u30d3\u30b9\u306b\u56fa\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u3001Viva Amplify\u3092\u4ecb\u3057\u3066Outlook\u306b\u9001\u4fe1\u3055\u308c\u305f\u51fa\u7248\u7269\u306e\u30ec\u30dd\u30fc\u30c8\u3067\u3001\u30e6\u30cb\u30fc\u30af\u30d3\u30e5\u30fc\u30a2\u6570\u306b\u4e0d\u6b63\u78ba\u3055\u3092\u898b\u51fa\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5225\u306e Exchange Online \u63a5\u7d9a\u65b9\u6cd5\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u5f71\u97ff\u3092\u53d7\u3051\u306a\u3044\u306f\u305a\u3067\u3059\u3002<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306e\u30c7\u30d7\u30ed\u30a4\u304c\u5b8c\u4e86\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u3001\u30b5\u30fc\u30d3\u30b9 \u30c6\u30ec\u30e1\u30c8\u30ea\u304b\u3089\u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u306a\u304f\u306a\u3063\u305f\u3068\u5224\u65ad\u3057\u307e\u3057\u305f\u3002\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u5f93\u6765\u306e Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u9589\u3058\u3066\u304b\u3089\u518d\u5ea6\u958b\u3044\u3066\u3001\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u53d6\u5f97\u3057\u3001\u5f71\u97ff\u306e\u89e3\u6c7a\u7b56\u3092\u4f53\u9a13\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u306e\u7bc4\u56f2: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Viva Amplify\u3084Viva Insights\u306a\u3069\u3001\u5f93\u6765\u306eOutlook\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u306e\u30e1\u30c8\u30ea\u30c3\u30af\u3092\u5229\u7528\u3059\u308b\u88fd\u54c1\u3067\u4e0d\u6b63\u78ba\u306a\u30e1\u30fc\u30eb\u30d3\u30e5\u30fc\u30e1\u30c8\u30ea\u30c3\u30af\u3092\u898b\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 10 \u6708 18 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u5f8c 9 \u6642 53 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 10 \u6708 28 \u65e5\u6708\u66dc\u65e5\u306e\u5348\u524d 11 \u6642 25 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: 7 \u6708\u306b\u30ea\u30ea\u30fc\u30b9\u3055\u308c\u305f\u30d3\u30eb\u30c9\u306b\u306f\u3001\u5f71\u97ff\u306e\u539f\u56e0\u3068\u306a\u3063\u305f\u30ea\u30d5\u30a1\u30af\u30bf\u30ea\u30f3\u30b0\u3055\u308c\u305f\u30b3\u30fc\u30c9\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u79c1\u305f\u3061\u306f\u3001\u5c06\u6765\u306e\u30c7\u30d7\u30ed\u30a4\u524d\u306b\u3001\u3053\u306e\u3088\u3046\u306a\u554f\u984c\u3092\u3088\u308a\u9069\u5207\u306b\u691c\u51fa\u3057\u3066\u9632\u6b62\u3059\u308b\u305f\u3081\u306b\u3001\u691c\u8a3c\u3068\u66f4\u65b0\u306e\u624b\u9806\u3092\u898b\u76f4\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MV912202 | Microsoft Viva | Some users may see inaccurate mail view metrics for some Microsoft Viva services S […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8813","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=8813"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/8813\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=8813"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=8813"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=8813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}