{"id":9011,"date":"2024-11-25T14:01:09","date_gmt":"2024-11-25T05:01:09","guid":{"rendered":"https:\/\/m365jp.net\/?p=9011"},"modified":"2024-11-25T14:09:20","modified_gmt":"2024-11-25T05:09:20","slug":"servicedegradation-mo941162-microsoft-365-suite-users-in-asia-pacific-unable-to-access-their-exchange-online-mailboxes-or-their-calendar-functionality-in-microsoft-team-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-11-25-servicedegradation-mo941162-microsoft-365-suite-users-in-asia-pacific-unable-to-access-their-exchange-online-mailboxes-or-their-calendar-functionality-in-microsoft-team-2","title":{"rendered":"[serviceDegradation] MO941162 | Microsoft 365 suite | Users in Asia Pacific unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Team"},"content":{"rendered":"
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MO941162 | Microsoft 365 suite | Users in Asia Pacific unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Team<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Teams.<\/td>\n<\/tr>\n
Last Updated<\/th>\n11\/25\/2024 04:56:48<\/td>\n<\/tr>\n
Start Time<\/th>\n11\/25\/2024 02:54:14<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users in Asia Pacific unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Team<\/p>\n

User impact: Users may be unable to access their Exchange Online mailboxes or their calendar functionality in Microsoft Teams.<\/p>\n

More info: The affected scenarios are as follows:<\/p>\n

Users may be unable to access Exchange Online using the following impacted connection methods:
– Outlook on the web
– Outlook desktop client
– Representational State Transfer (REST)
– Exchange ActiveSync (EAS)<\/p>\n

Users may also be unable to access or modify their calendar in Microsoft Teams. This would include loading calendar, viewing meetings, creating\/updating meetings and joining meetings. <\/p>\n

Current status: We’ve identified a small subset of machines which are failing to restart, resulting in persisting impact. We’re further investigating what is causing the restarts to fail to determine our next steps. <\/p>\n

Scope of impact: Some users in the Asia Pacific region may intermittently be affected by this issue when attempting to access their mailboxes using any connection method in Exchange Online or attempting to use their calendar in Microsoft Teams.<\/p>\n

Start time: Sunday, November 24, 2024, at 1:20 AM UTC<\/p>\n

Preliminary root cause: A portion of infrastructure which supports mailbox and calendar functionality isn’t operating as expected, resulting in impact. <\/p>\n

Next update by: Monday, November 25, 2024, at 6:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u30a2\u30b8\u30a2\u592a\u5e73\u6d0b\u5730\u57df\u306e\u30e6\u30fc\u30b6\u30fc\u304c Microsoft Team \u306e Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u307e\u305f\u306f\u4e88\u5b9a\u8868\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3084 Microsoft Teams \u306e\u4e88\u5b9a\u8868\u6a5f\u80fd\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30b7\u30ca\u30ea\u30aa\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u6b21\u306e\u5f71\u97ff\u3092\u53d7\u3051\u308b\u63a5\u7d9a\u65b9\u6cd5\u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002
– Outlook on the web (\u82f1\u8a9e)
– Outlook\u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u30af\u30e9\u30a4\u30a2\u30f3\u30c8
– Representational State Transfer(REST)(\u8868\u73fe\u72b6\u614b\u8ee2\u9001)
– Exchange ActiveSync(EAS)(\u82f1\u8a9e)<\/p>\n

\u307e\u305f\u3001\u30e6\u30fc\u30b6\u30fc\u306f Microsoft Teams \u3067\u81ea\u5206\u306e\u4e88\u5b9a\u8868\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3001\u5909\u66f4\u3057\u305f\u308a\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u3001\u30ab\u30ec\u30f3\u30c0\u30fc\u306e\u8aad\u307f\u8fbc\u307f\u3001\u4f1a\u8b70\u306e\u8868\u793a\u3001\u4f1a\u8b70\u306e\u4f5c\u6210\/\u66f4\u65b0\u3001\u4f1a\u8b70\u3078\u306e\u53c2\u52a0\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u518d\u8d77\u52d5\u306b\u5931\u6557\u3057\u3001\u5f71\u97ff\u304c\u7d9a\u3044\u3066\u3044\u308b\u30de\u30b7\u30f3\u306e\u3054\u304f\u4e00\u90e8\u3092\u7279\u5b9a\u3057\u307e\u3057\u305f\u3002\u6b21\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u6c7a\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u518d\u8d77\u52d5\u304c\u5931\u6557\u3059\u308b\u539f\u56e0\u3092\u3055\u3089\u306b\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u30a2\u30b8\u30a2\u592a\u5e73\u6d0b\u5730\u57df\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Exchange Online \u306e\u4efb\u610f\u306e\u63a5\u7d9a\u65b9\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3057\u305f\u308a\u3001Microsoft Teams \u3067\u4e88\u5b9a\u8868\u3092\u4f7f\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u3068\u3001\u3053\u306e\u554f\u984c\u306e\u5f71\u97ff\u3092\u65ad\u7d9a\u7684\u306b\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 11 \u6708 24 \u65e5\u65e5\u66dc\u65e5\u306e\u5348\u524d 1 \u6642 20 \u5206 (UTC)<\/p>\n

\u66ab\u5b9a\u7684\u306a\u6839\u672c\u539f\u56e0: \u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3068\u4e88\u5b9a\u8868\u306e\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u304c\u671f\u5f85\u3069\u304a\u308a\u306b\u52d5\u4f5c\u3057\u3066\u3044\u306a\u3044\u305f\u3081\u3001\u5f71\u97ff\u304c\u751f\u3058\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e7411\u670825\u65e5(\u6708)\u5348\u524d6:00(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO941162 | Microsoft 365 suite | Users in Asia Pacific unable to access their Exchange Online mailboxes or the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9011","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9011"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9011\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}