{"id":9108,"date":"2024-12-03T04:00:51","date_gmt":"2024-12-02T19:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=9108"},"modified":"2024-12-03T04:08:17","modified_gmt":"2024-12-02T19:08:17","slug":"servicedegradation-ex946693-exchange-online-some-users-may-be-unable-to-send-or-receive-email-messages-in-exchange-online-using-outlook-on-the-web-or-desktop-client","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-03-servicedegradation-ex946693-exchange-online-some-users-may-be-unable-to-send-or-receive-email-messages-in-exchange-online-using-outlook-on-the-web-or-desktop-client","title":{"rendered":"[serviceDegradation] EX946693 | Exchange Online | Some users may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client"},"content":{"rendered":"
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EX946693 | Exchange Online | Some users may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/02\/2024 18:39:55<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/02\/2024 14:08:40<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client<\/p>\n

User impact: Users may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client.<\/p>\n

Current status: We’ve determined the error impacting certain portions of infrastructure is resulting from a table responsible for updating indexes on calls to the database being deleted and metadata not updating to reflect this table being We’ve determined the error impacting certain portions of infrastructure is resulting from a table responsible for updating indexes on calls to the database being deleted and metadata not updating to reflect this table being deleted. We suspect this table may have been deleted twice in two separate but concurrent transactions, leaving the metadata in a dysfunctional state. We\u2019ve developed a fix to manually update the metadata so the replication mechanism can correct itself and are testing it to determine its effectiveness.<\/p>\n

Scope of impact: Some users who are served through the affected infrastructure may be unable to send or receive email messages in Exchange Online using Outlook on the web or desktop client.<\/p>\n

Root cause: A table responsible for updating indexes on calls to the database being deleted and metadata not updating to reflect this table being deleted, leaving the metadata in a dysfunctional state.<\/p>\n

Next update by: Monday, December 2, 2024, at 9:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on web \u307e\u305f\u306f\u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u3067\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u53d7\u4fe1\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web \u307e\u305f\u306f\u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066 Exchange Online \u3067\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u53d7\u4fe1\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

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\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook on the web\u307e\u305f\u306f\u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u4f7f\u7528\u3057\u3066Exchange Online\u3067\u96fb\u5b50\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u53d7\u4fe1\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

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\u6b21\u306e\u66f4\u65b0: 2024\u5e7412\u67082\u65e5(\u6708)21:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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