{"id":9143,"date":"2024-12-05T05:01:04","date_gmt":"2024-12-04T20:01:04","guid":{"rendered":"https:\/\/m365jp.net\/?p=9143"},"modified":"2024-12-05T05:04:10","modified_gmt":"2024-12-04T20:04:10","slug":"servicerestored-ex937987-exchange-online-some-users-may-be-unable-to-sync-or-send-new-email-messages-from-outlook-for-mac","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-05-servicerestored-ex937987-exchange-online-some-users-may-be-unable-to-sync-or-send-new-email-messages-from-outlook-for-mac","title":{"rendered":"[serviceRestored] EX937987 | Exchange Online | Some users may be unable to sync or send new email messages from Outlook for Mac"},"content":{"rendered":"
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EX937987 | Exchange Online | Some users may be unable to sync or send new email messages from Outlook for Mac<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to sync or send new email messages from Outlook for Mac.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/04\/2024 19:39:53<\/td>\n<\/tr>\n
Start Time<\/th>\n11\/12\/2024 21:10:00<\/td>\n<\/tr>\n
End Time<\/th>\n11\/26\/2024 00:00:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to sync or send new email messages from Outlook for Mac<\/p>\n

User impact: Users may have been unable to sync or send new email messages from Outlook for Mac.<\/p>\n

More info: Impact was specific to users leveraging the new Outlook for Mac client version who have session-based, strict location conditional access evaluation policies applied.<\/p>\n

This issue potentially affects those who installed Current Channel (Preview) builds starting from 16.91.24110320 and Current Channel builds starting from 16.91.24111020 who have enforced continuous access evaluation (CAE) policies.<\/p>\n

A flight with the fix was rolled out on Tuesday, November 26, 2024, for builds 16.91.1110.0 onwards.<\/p>\n

Customers on build 16.91.1110.0 or newer having the issue, will need to restart Outlook for Mac a couple of times for the flight change to apply<\/p>\n

Final status: We’ve deployed a fix for all builds 16.91.1110.0 onwards, and after monitoring to ensure service health has returned to acceptable thresholds, we’ve verified impact has been remediated.<\/p>\n

Scope of impact: This issue only affects users that were leveraging the new Outlook for Mac client who have session-based, strict location conditional access evaluation policies applied.<\/p>\n

Start time: Tuesday, November 12, 2024, at 9:10 PM UTC<\/p>\n

End time: Tuesday, November 26, 2024, at 12:00 AM UTC<\/p>\n

Root cause: A recent service update to a portion of the Outlook for Mac service infrastructure contains a code regression, resulting in users’ claims challenges being rejected when attempting to authenticate into their mailbox.<\/p>\n

Next steps:
– We’re continuing to investigate the recent service update to determine what caused this issue to occur in order to improve our service update practices to ensure this issue doesn’t happen again.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001Outlook for Mac \u304b\u3089\u65b0\u3057\u3044\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u540c\u671f\u307e\u305f\u306f\u9001\u4fe1\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c Outlook for Mac \u304b\u3089\u540c\u671f\u307e\u305f\u306f\u65b0\u3057\u3044\u30e1\u30fc\u30eb \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u5f71\u97ff\u306f\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u30d9\u30fc\u30b9\u306e\u53b3\u5bc6\u306a\u5834\u6240\u6761\u4ef6\u4ed8\u304d\u30a2\u30af\u30bb\u30b9\u8a55\u4fa1\u30dd\u30ea\u30b7\u30fc\u304c\u9069\u7528\u3055\u308c\u3066\u3044\u308b\u65b0\u3057\u3044 Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8 \u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u6709\u306e\u3082\u306e\u3067\u3057\u305f\u3002<\/p>\n

\u3053\u306e\u554f\u984c\u306f\u300116.91.24110320 \u304b\u3089\u59cb\u307e\u308b\u73fe\u5728\u306e\u30c1\u30e3\u30cd\u30eb (\u30d7\u30ec\u30d3\u30e5\u30fc) \u30d3\u30eb\u30c9\u3068\u3001\u7d99\u7d9a\u7684\u30a2\u30af\u30bb\u30b9\u8a55\u4fa1 (CAE) \u30dd\u30ea\u30b7\u30fc\u3092\u9069\u7528\u3057\u3066\u3044\u308b 16.91.24111020 \u304b\u3089\u59cb\u307e\u308b\u73fe\u5728\u306e\u30c1\u30e3\u30cd\u30eb \u30d3\u30eb\u30c9\u3092\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u3053\u306e\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u304c\u9069\u7528\u3055\u308c\u305f\u30d5\u30e9\u30a4\u30c8\u306f\u30012024 \u5e74 11 \u6708 26 \u65e5 (\u706b) \u306b\u30d3\u30eb\u30c9 16.91.1110.0 \u4ee5\u964d\u3067\u30ed\u30fc\u30eb\u30a2\u30a6\u30c8\u3055\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u30d3\u30eb\u30c9 16.91.1110.0 \u4ee5\u964d\u306e\u304a\u5ba2\u69d8\u306b\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u30d5\u30e9\u30a4\u30c8\u306e\u5909\u66f4\u3092\u9069\u7528\u3059\u308b\u306b\u306f\u3001Outlook for Mac \u3092\u6570\u56de\u518d\u8d77\u52d5\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u3059\u3079\u3066\u306e\u30d3\u30eb\u30c9 16.91.1110.0 \u4ee5\u964d\u306b\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u30c7\u30d7\u30ed\u30a4\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u6b63\u5e38\u6027\u304c\u8a31\u5bb9\u53ef\u80fd\u306a\u3057\u304d\u3044\u5024\u306b\u623b\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306e\u76e3\u8996\u3092\u884c\u3063\u305f\u5f8c\u3001\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u30bb\u30c3\u30b7\u30e7\u30f3\u30d9\u30fc\u30b9\u306e\u53b3\u5bc6\u306a\u5834\u6240\u306e\u6761\u4ef6\u4ed8\u304d\u30a2\u30af\u30bb\u30b9\u8a55\u4fa1\u30dd\u30ea\u30b7\u30fc\u304c\u9069\u7528\u3055\u308c\u3066\u3044\u308b\u65b0\u3057\u3044 Outlook for Mac \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3092\u5229\u7528\u3057\u3066\u3044\u305f\u30e6\u30fc\u30b6\u30fc\u306b\u306e\u307f\u5f71\u97ff\u3057\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 11 \u6708 12 \u65e5 (\u706b) 21:10 UTC<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 11 \u6708 26 \u65e5 (\u706b) 12:00 AM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Outlook for Mac \u30b5\u30fc\u30d3\u30b9 \u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306e\u4e00\u90e8\u306b\u5bfe\u3059\u308b\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u306b\u306f\u3001\u30b3\u30fc\u30c9\u56de\u5e30\u304c\u542b\u307e\u308c\u3066\u304a\u308a\u3001\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3078\u306e\u8a8d\u8a3c\u3092\u8a66\u307f\u308b\u3068\u304d\u306b\u30e6\u30fc\u30b6\u30fc\u306e\u8981\u6c42\u30c1\u30e3\u30ec\u30f3\u30b8\u304c\u62d2\u5426\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u3053\u306e\u554f\u984c\u304c\u518d\u767a\u3057\u306a\u3044\u3088\u3046\u306b\u30b5\u30fc\u30d3\u30b9\u306e\u66f4\u65b0\u65b9\u6cd5\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u306e\u554f\u984c\u306e\u767a\u751f\u539f\u56e0\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5f15\u304d\u7d9a\u304d\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX937987 | Exchange Online | Some users may be unable to sync or send new email messages from Outlook for Mac […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9143","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9143"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9143\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9143"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9143"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}