{"id":9146,"date":"2024-12-05T08:00:48","date_gmt":"2024-12-04T23:00:48","guid":{"rendered":"https:\/\/m365jp.net\/?p=9146"},"modified":"2024-12-05T08:04:10","modified_gmt":"2024-12-04T23:04:10","slug":"servicerestored-mv948755-microsoft-viva-some-users-may-be-intermittently-unable-to-access-microsoft-viva-engage-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-05-servicerestored-mv948755-microsoft-viva-some-users-may-be-intermittently-unable-to-access-microsoft-viva-engage-2","title":{"rendered":"[serviceRestored] MV948755 | Microsoft Viva | Some users may be intermittently unable to access Microsoft Viva Engage"},"content":{"rendered":"
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MV948755 | Microsoft Viva | Some users may be intermittently unable to access Microsoft Viva Engage<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been intermittently unable to access Viva Engage.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/04\/2024 22:08:13<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/04\/2024 18:20:00<\/td>\n<\/tr>\n
End Time<\/th>\n12\/04\/2024 19:40:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be intermittently unable to access Microsoft Viva Engage<\/p>\n

User impact: Users may have been intermittently unable to access Viva Engage.<\/p>\n

Final status: We’ve determined that a third-party Content Delivery Network (CDN) partner that some Microsoft Viva Engage user access requests depend on wasn’t processing those requests correctly, resulting in impact. The third-party partner corrected the issue that was resulting in the access failures and we’ve confirmed through internal telemetry that that the problem is no longer occurring.<\/p>\n

Scope of impact: Users whose requests to access the Microsoft Viva Engage that were routed through a specific third-party partner CDN were affected.<\/p>\n

Start time: Wednesday, December 4, 2024, at 6:20 PM UTC<\/p>\n

End time: Wednesday, December 4, 2024, at 7:40 PM UTC<\/p>\n

Root cause: A third-party Content Delivery Network (CDN) partner that some Microsoft Viva Engage user access requests depend on wasn’t processing those requests correctly, resulting in impact<\/p>\n

Next steps:
– We’re gathering additional information on the root cause from the third party CDN to determine what issue caused this dependency outage so we can improve our service resiliency to prevent similar outages in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306b Microsoft Viva Engage \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u304c\u65ad\u7d9a\u7684\u306bViva Engage\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u72b6\u614b: \u4e00\u90e8\u306eMicrosoft Viva Engage\u30e6\u30fc\u30b6\u30fc \u30a2\u30af\u30bb\u30b9\u8981\u6c42\u304c\u4f9d\u5b58\u3059\u308b\u30b5\u30fc\u30c9 \u30d1\u30fc\u30c6\u30a3\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u914d\u4fe1\u30cd\u30c3\u30c8\u30ef\u30fc\u30af (CDN) \u30d1\u30fc\u30c8\u30ca\u30fc\u304c\u3001\u305d\u308c\u3089\u306e\u8981\u6c42\u3092\u6b63\u3057\u304f\u51e6\u7406\u3057\u3066\u3044\u306a\u304b\u3063\u305f\u305f\u3081\u3001\u5f71\u97ff\u304c\u767a\u751f\u3057\u305f\u3068\u5224\u65ad\u3057\u307e\u3057\u305f\u3002\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3 \u30d1\u30fc\u30c8\u30ca\u30fc\u306f\u3001\u30a2\u30af\u30bb\u30b9\u30a8\u30e9\u30fc\u306e\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u305f\u554f\u984c\u3092\u4fee\u6b63\u3057\u3001\u5185\u90e8\u30c6\u30ec\u30e1\u30c8\u30ea\u3092\u901a\u3058\u3066\u554f\u984c\u304c\u767a\u751f\u3057\u306a\u304f\u306a\u3063\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u7279\u5b9a\u306e\u30b5\u30fc\u30c9 \u30d1\u30fc\u30c6\u30a3 \u30d1\u30fc\u30c8\u30ca\u30fc\u306e CDN \u7d4c\u7531\u3067\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u3055\u308c\u305f Microsoft Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u3078\u306e\u30a2\u30af\u30bb\u30b9\u8981\u6c42\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 12 \u6708 4 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 6 \u6642 20 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 12 \u6708 4 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 7 \u6642 40 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u4e00\u90e8\u306eMicrosoft Viva Engage\u30e6\u30fc\u30b6\u30fc \u30a2\u30af\u30bb\u30b9\u8981\u6c42\u304c\u4f9d\u5b58\u3059\u308b\u30b5\u30fc\u30c9 \u30d1\u30fc\u30c6\u30a3\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u914d\u4fe1\u30cd\u30c3\u30c8\u30ef\u30fc\u30af (CDN) \u30d1\u30fc\u30c8\u30ca\u30fc\u304c\u3001\u305d\u308c\u3089\u306e\u8981\u6c42\u3092\u6b63\u3057\u304f\u51e6\u7406\u3057\u3066\u3044\u306a\u304b\u3063\u305f\u305f\u3081\u3001\u5f71\u97ff\u304c\u751f\u3058\u307e\u3057\u305f<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u306e CDN \u304b\u3089\u6839\u672c\u539f\u56e0\u306b\u95a2\u3059\u308b\u8ffd\u52a0\u60c5\u5831\u3092\u53ce\u96c6\u3057\u3066\u3001\u3053\u306e\u4f9d\u5b58\u95a2\u4fc2\u306e\u505c\u6b62\u306e\u539f\u56e0\u3068\u306a\u3063\u305f\u554f\u984c\u3092\u7279\u5b9a\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u56de\u5fa9\u6027\u3092\u5411\u4e0a\u3055\u305b\u3066\u4eca\u5f8c\u540c\u69d8\u306e\u505c\u6b62\u3092\u9632\u6b62\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MV948755 | Microsoft Viva | Some users may be intermittently unable to access Microsoft Viva Engage Status ser […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9146","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9146"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9146\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9146"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9146"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}