{"id":9278,"date":"2024-12-12T05:01:05","date_gmt":"2024-12-11T20:01:05","guid":{"rendered":"https:\/\/m365jp.net\/?p=9278"},"modified":"2024-12-12T05:11:26","modified_gmt":"2024-12-11T20:11:26","slug":"servicerestored-mo954427-microsoft-365-suite-admins-may-be-unable-to-apply-licenses-to-users-within-the-microsoft-365-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-12-servicerestored-mo954427-microsoft-365-suite-admins-may-be-unable-to-apply-licenses-to-users-within-the-microsoft-365-admin-center","title":{"rendered":"[serviceRestored] MO954427 | Microsoft 365 suite | Admins may be unable to apply licenses to users within the Microsoft 365 admin center"},"content":{"rendered":"
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MO954427 | Microsoft 365 suite | Admins may be unable to apply licenses to users within the Microsoft 365 admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may have been unable to apply licenses to users within the Microsoft 365 admin center.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/11\/2024 19:50:03<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/09\/2024 19:29:00<\/td>\n<\/tr>\n
End Time<\/th>\n12\/11\/2024 19:21:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may be unable to apply licenses to users within the Microsoft 365 admin center<\/p>\n

User impact: Admins may have been unable to apply licenses to users within the Microsoft 365 admin center.<\/p>\n

More info: Admins encountered an error in the Active users page and while attempting to apply a license to a user through the Licenses and apps tab. The error that admins received stated, “We’re sorry, the user couldn’t been edited. Review the user information and try again.”<\/p>\n

Final status: We identified a code error in a recent update for the user license check API that’s utilized during the license application process through the Microsoft 365 admin center, which led to this problem. We’ve disabled the update and confirmed the errors have subsided. In certain cases, the problem may persist due to browser caching. This will automatically refresh after a period or admins can immediately address this by clearing their browser cache.<\/p>\n

Scope of impact: This issue may have affected approximately 10 percent of customers, and any admin attempting to apply licenses through the Microsoft 365 admin center’s Active users page may have been impacted.<\/p>\n

Start time: Monday, December 9, 2024, at 7:29 PM UTC<\/p>\n

End time: Wednesday, December 11, 2024, at 7:21 PM UTC<\/p>\n

Root cause: A recent update to the user license check API utilized during the license application process through the Microsoft 365 admin center contained a code error, which led to this problem.<\/p>\n

Next steps:
– We’re reviewing the code update testing and validation in conjunction with our findings from this event to implement improvements and prevent similar errors from being deployed in the future.
– We’re assessing our service monitoring for these errors to identify gaps in identification and notification within our service to promptly engage and address this type of impact scenario.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u7ba1\u7406\u8005\u306f\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u9069\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u306f\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u5185\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u9069\u7528\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: \u7ba1\u7406\u8005\u306f\u3001\u30a2\u30af\u30c6\u30a3\u30d6 \u30e6\u30fc\u30b6\u30fc \u30da\u30fc\u30b8\u3067\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u3001\u30e9\u30a4\u30bb\u30f3\u30b9\u3068\u30a2\u30d7\u30ea \u30bf\u30d6\u3067\u30e6\u30fc\u30b6\u30fc\u306b\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u9069\u7528\u3057\u3088\u3046\u3068\u3057\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u306b\u8868\u793a\u3055\u308c\u305f\u30a8\u30e9\u30fc\u306b\u306f\u3001\u300c\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u7de8\u96c6\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u60c5\u5831\u3092\u78ba\u8a8d\u3057\u3066\u3001\u3082\u3046\u4e00\u5ea6\u3084\u308a\u76f4\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u72b6\u614b: Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3092\u4ecb\u3057\u305f\u30e9\u30a4\u30bb\u30f3\u30b9\u7533\u8acb\u30d7\u30ed\u30bb\u30b9\u4e2d\u306b\u4f7f\u7528\u3055\u308c\u308b\u30e6\u30fc\u30b6\u30fc \u30e9\u30a4\u30bb\u30f3\u30b9 \u30c1\u30a7\u30c3\u30af API \u306e\u6700\u8fd1\u306e\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u30b3\u30fc\u30c9 \u30a8\u30e9\u30fc\u3092\u7279\u5b9a\u3057\u3001\u3053\u306e\u554f\u984c\u3092\u5f15\u304d\u8d77\u3053\u3057\u307e\u3057\u305f\u3002\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u7121\u52b9\u306b\u3057\u3001\u30a8\u30e9\u30fc\u304c\u89e3\u6d88\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u5834\u5408\u306b\u3088\u3063\u3066\u306f\u3001\u30d6\u30e9\u30a6\u30b6\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u304c\u539f\u56e0\u3067\u554f\u984c\u304c\u89e3\u6c7a\u3057\u306a\u3044\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u4e00\u5b9a\u671f\u9593\u5f8c\u306b\u81ea\u52d5\u7684\u306b\u66f4\u65b0\u3055\u308c\u307e\u3059\u304c\u3001\u7ba1\u7406\u8005\u306f\u30d6\u30e9\u30a6\u30b6\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u3092\u30af\u30ea\u30a2\u3057\u3066\u3059\u3050\u306b\u3053\u308c\u306b\u5bfe\u51e6\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001\u9867\u5ba2\u306e\u7d04 10% \u306b\u5f71\u97ff\u3092\u4e0e\u3048\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306e\u30a2\u30af\u30c6\u30a3\u30d6 \u30e6\u30fc\u30b6\u30fc \u30da\u30fc\u30b8\u3092\u901a\u3058\u3066\u30e9\u30a4\u30bb\u30f3\u30b9\u3092\u9069\u7528\u3057\u3088\u3046\u3068\u3059\u308b\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 12 \u6708 9 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 7 \u6642 29 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 12 \u6708 11 \u65e5 (\u6c34) 7:21 PM UTC<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3092\u4ecb\u3057\u305f\u30e9\u30a4\u30bb\u30f3\u30b9\u7533\u8acb\u30d7\u30ed\u30bb\u30b9\u4e2d\u306b\u4f7f\u7528\u3055\u308c\u308b\u30e6\u30fc\u30b6\u30fc \u30e9\u30a4\u30bb\u30f3\u30b9 \u30c1\u30a7\u30c3\u30af API \u306e\u6700\u8fd1\u306e\u66f4\u65b0\u306b\u306f\u3001\u30b3\u30fc\u30c9 \u30a8\u30e9\u30fc\u304c\u542b\u307e\u308c\u3066\u3044\u305f\u305f\u3081\u3001\u3053\u306e\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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– \u79c1\u305f\u3061\u306f\u3001\u3053\u306e\u7a2e\u306e\u5f71\u97ff\u30b7\u30ca\u30ea\u30aa\u306b\u8fc5\u901f\u306b\u5bfe\u51e6\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u5185\u306e\u8b58\u5225\u3068\u901a\u77e5\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u3053\u308c\u3089\u306e\u30a8\u30e9\u30fc\u306b\u5bfe\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u76e3\u8996\u3092\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

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