{"id":9327,"date":"2024-12-17T15:01:32","date_gmt":"2024-12-17T06:01:32","guid":{"rendered":"https:\/\/m365jp.net\/?p=9327"},"modified":"2024-12-17T15:05:33","modified_gmt":"2024-12-17T06:05:33","slug":"servicerestored-mv958641-microsoft-viva-some-users-may-be-unable-to-access-viva-engage-from-engage-cloud-microsoft-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-17-servicerestored-mv958641-microsoft-viva-some-users-may-be-unable-to-access-viva-engage-from-engage-cloud-microsoft-2","title":{"rendered":"[serviceRestored] MV958641 | Microsoft Viva | Some users may be unable to access Viva Engage from engage.cloud.microsoft"},"content":{"rendered":"
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MV958641 | Microsoft Viva | Some users may be unable to access Viva Engage from engage.cloud.microsoft<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to access Viva Engage from engage.cloud.microsoft.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/17\/2024 05:44:15<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/16\/2024 16:56:00<\/td>\n<\/tr>\n
End Time<\/th>\n12\/16\/2024 18:11:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users may be unable to access Viva Engage from engage.cloud.microsoft<\/p>\n

User impact: Users may have been unable to access Viva Engage from engage.cloud.microsoft.<\/p>\n

More info: The Viva Engage mobile app was unaffected.<\/p>\n

Final status: After investigating Viva Engage web failures, we’ve determined that impact was caused by a routing change for Viva Engage that caused Content Delivery Network (CDN) content to load from the wrong host. We’ve reverted the impacting routing change and have confirmed via internal service monitoring that impact is resolved.<\/p>\n

Scope of impact: Some users worldwide may have been unable to access Viva Engage from engage.cloud.microsoft.<\/p>\n

Start time: Monday, December 16, 2024, at 4:56 PM UTC<\/p>\n

End time: Monday, December 16, 2024, at 6:11 PM UTC<\/p>\n

Root cause: A routing change for Viva Engage caused Content Delivery Network (CDN) content to load from the wrong host.<\/p>\n

Next steps:
– We’re creating and implementing new monitoring and alert systems to prevent similar incidents from occurring in future and to further improve the resiliency of our service against errors of this kind.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001engage.cloud.microsoft \u304b\u3089 Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306f\u3001engage.cloud.microsoft \u304b\u3089 Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30: Viva \u30a8\u30f3\u30b2\u30fc\u30b8 \u30e2\u30d0\u30a4\u30eb \u30a2\u30d7\u30ea\u306f\u5f71\u97ff\u3092\u53d7\u3051\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n

\u6700\u7d42\u7684\u306a\u72b6\u614b: Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u306e Web \u30a8\u30e9\u30fc\u3092\u8abf\u67fb\u3057\u305f\u7d50\u679c\u3001\u5f71\u97ff\u306f Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u5909\u66f4\u306b\u3088\u3063\u3066\u5f15\u304d\u8d77\u3053\u3055\u308c\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u914d\u4fe1\u30cd\u30c3\u30c8\u30ef\u30fc\u30af (CDN) \u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u9593\u9055\u3063\u305f\u30db\u30b9\u30c8\u304b\u3089\u8aad\u307f\u8fbc\u307e\u308c\u305f\u3068\u5224\u65ad\u3055\u308c\u307e\u3057\u305f\u3002\u5f71\u97ff\u306e\u3042\u308b\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u5909\u66f4\u3092\u5143\u306b\u623b\u3057\u3001\u5185\u90e8\u30b5\u30fc\u30d3\u30b9\u76e3\u8996\u3092\u901a\u3058\u3066\u5f71\u97ff\u304c\u89e3\u6c7a\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u4e16\u754c\u4e2d\u306e\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304c\u3001engage.cloud.microsoft \u304b\u3089 Viva Engage \u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 12 \u6708 16 \u65e5\u6708\u66dc\u65e5\u306e\u5348\u5f8c 4 \u6642 56 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2024 \u5e74 12 \u6708 16 \u65e5\u6708\u66dc\u65e5\u5348\u5f8c 6 \u6642 11 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Viva \u30a8\u30f3\u30b2\u30fc\u30b8\u306e\u30eb\u30fc\u30c6\u30a3\u30f3\u30b0\u5909\u66f4\u306b\u3088\u308a\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u914d\u4fe1\u30cd\u30c3\u30c8\u30ef\u30fc\u30af (CDN) \u30b3\u30f3\u30c6\u30f3\u30c4\u304c\u9593\u9055\u3063\u305f\u30db\u30b9\u30c8\u304b\u3089\u8aad\u307f\u8fbc\u307e\u308c\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
– \u79c1\u305f\u3061\u306f\u3001\u4eca\u5f8c\u540c\u69d8\u306e\u30a4\u30f3\u30b7\u30c7\u30f3\u30c8\u304c\u767a\u751f\u3059\u308b\u306e\u3092\u9632\u304e\u3001\u3053\u306e\u7a2e\u306e\u30a8\u30e9\u30fc\u306b\u5bfe\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u306e\u56de\u5fa9\u529b\u3092\u3055\u3089\u306b\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u65b0\u3057\u3044\u76e3\u8996\u304a\u3088\u3073\u30a2\u30e9\u30fc\u30c8\u30b7\u30b9\u30c6\u30e0\u3092\u4f5c\u6210\u304a\u3088\u3073\u5b9f\u88c5\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u3053\u308c\u306f\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MV958641 | Microsoft Viva | Some users may be unable to access Viva Engage from engage.cloud.microsoft Status […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9327","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9327","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9327"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9327\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}