{"id":9334,"date":"2024-12-18T06:00:51","date_gmt":"2024-12-17T21:00:51","guid":{"rendered":"https:\/\/m365jp.net\/?p=9334"},"modified":"2024-12-18T06:15:44","modified_gmt":"2024-12-17T21:15:44","slug":"servicedegradation-ex957990-exchange-online-admins-may-be-unable-to-download-message-trace-reports-in-the-exchange-admin-center-eac-and-receive-an-error-message-4","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-18-servicedegradation-ex957990-exchange-online-admins-may-be-unable-to-download-message-trace-reports-in-the-exchange-admin-center-eac-and-receive-an-error-message-4","title":{"rendered":"[serviceDegradation] EX957990 | Exchange Online | Admins may be unable to download message trace reports in the Exchange admin center (EAC) and receive an error message"},"content":{"rendered":"
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EX957990 | Exchange Online | Admins may be unable to download message trace reports in the Exchange admin center (EAC) and receive an error message<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may be unable to download message trace reports in the EAC and receive an error message.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/17\/2024 20:49:07<\/td>\n<\/tr>\n
Start Time<\/th>\n12\/16\/2024 03:48:52<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may be unable to download message trace reports in the Exchange admin center (EAC) and receive an error message<\/p>\n

User impact: Admins may be unable to download message trace reports in the EAC and receive an error message.<\/p>\n

More info: Admins may receive the following error message, “Server Error in ‘\/’ Application. The resource cannot be found.”<\/p>\n

As a workaround, affected admins can use the message trace summary for the current 10 days.<\/p>\n

Current status: We\u2019ve developed a fix based on our analysis, which indicates that a recent service update is the possible cause of the impact. We\u2019re deploying this solution across all affected environments to remediate the issue. While focused on resolution, we’re also reviewing the suspected service change to confirm its role in the impact and validate our findings. Based on current estimates, we expect the fix to fully propagate to all environments by Monday, December 23, 2024. As the rollout progresses, admins should begin to see gradual relief. We\u2019re closely monitoring the deployment and will provide updates as it continues throughout the affected regions.<\/p>\n

Scope of impact: Any admin that’s trying to download message trace reports in the EAC may be impacted.<\/p>\n

Estimated time to resolve: We estimate that the fix will be complete by Monday, December 23, 2024.<\/p>\n

Next update by: Thursday, December 19, 2024, at 10:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u7ba1\u7406\u8005\u306f\u3001Exchange \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc (EAC) \u3067\u30e1\u30c3\u30bb\u30fc\u30b8\u8ffd\u8de1\u30ec\u30dd\u30fc\u30c8\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u305a\u3001\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d7\u3051\u53d6\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

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\u8a73\u7d30: \u7ba1\u7406\u8005\u306f\u3001\u300c’\/’ \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u30b5\u30fc\u30d0\u30fc \u30a8\u30e9\u30fc\u300d\u3068\u3044\u3046\u30a8\u30e9\u30fc \u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u53d7\u3051\u53d6\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u30ea\u30bd\u30fc\u30b9\u304c\u898b\u3064\u304b\u308a\u307e\u305b\u3093\u3002<\/p>\n

\u56de\u907f\u7b56\u3068\u3057\u3066\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u7ba1\u7406\u8005\u306f\u3001\u73fe\u5728\u306e 10 \u65e5\u9593\u306e\u30e1\u30c3\u30bb\u30fc\u30b8 \u30c8\u30ec\u30fc\u30b9\u306e\u6982\u8981\u3092\u4f7f\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u5206\u6790\u306b\u57fa\u3065\u3044\u3066\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u4f5c\u6210\u3057\u3001\u6700\u8fd1\u306e\u30b5\u30fc\u30d3\u30b9\u66f4\u65b0\u304c\u5f71\u97ff\u306e\u539f\u56e0\u3067\u3042\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3053\u3068\u3092\u793a\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u74b0\u5883\u306b\u30c7\u30d7\u30ed\u30a4\u3057\u3066\u3001\u554f\u984c\u3092\u4fee\u5fa9\u3057\u3066\u3044\u307e\u3059\u3002\u89e3\u6c7a\u306b\u91cd\u70b9\u3092\u7f6e\u304f\u4e00\u65b9\u3067\u3001\u7591\u308f\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u5909\u66f4\u306b\u3064\u3044\u3066\u3082\u30ec\u30d3\u30e5\u30fc\u3092\u884c\u3044\u3001\u5f71\u97ff\u306b\u304a\u3051\u308b\u305d\u306e\u5f79\u5272\u3092\u78ba\u8a8d\u3057\u3001\u8abf\u67fb\u7d50\u679c\u3092\u691c\u8a3c\u3057\u3066\u3044\u307e\u3059\u3002\u73fe\u5728\u306e\u898b\u7a4d\u3082\u308a\u306b\u57fa\u3065\u304f\u3068\u3001\u4fee\u6b63\u30d7\u30ed\u30b0\u30e9\u30e0\u306f 2024 \u5e74 12 \u6708 23 \u65e5 (\u6708) \u307e\u3067\u306b\u3059\u3079\u3066\u306e\u74b0\u5883\u306b\u5b8c\u5168\u306b\u53cd\u6620\u3055\u308c\u308b\u3068\u4e88\u60f3\u3055\u308c\u307e\u3059\u3002\u30ed\u30fc\u30eb\u30a2\u30a6\u30c8\u304c\u9032\u3080\u306b\u3064\u308c\u3066\u3001\u7ba1\u7406\u8005\u306f\u5f90\u3005\u306b\u7de9\u548c\u3055\u308c\u59cb\u3081\u308b\u306f\u305a\u3067\u3059\u3002\u30c7\u30d7\u30ed\u30a4\u3092\u6ce8\u610f\u6df1\u304f\u76e3\u8996\u3057\u3066\u304a\u308a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30ea\u30fc\u30b8\u30e7\u30f3\u5168\u4f53\u3067\u7d99\u7d9a\u3059\u308b\u6700\u65b0\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: EAC \u3067\u30e1\u30c3\u30bb\u30fc\u30b8\u8ffd\u8de1\u30ec\u30dd\u30fc\u30c8\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3088\u3046\u3068\u3057\u3066\u3044\u308b\u3059\u3079\u3066\u306e\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u89e3\u6c7a\u307e\u3067\u306e\u63a8\u5b9a\u6642\u9593: \u4fee\u6b63\u306f 2024 \u5e74 12 \u6708 23 \u65e5 (\u6708) \u307e\u3067\u306b\u5b8c\u4e86\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2024\u5e7412\u670819\u65e5(\u6728)\u5348\u5f8c10:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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