{"id":9385,"date":"2024-12-21T03:01:07","date_gmt":"2024-12-20T18:01:07","guid":{"rendered":"https:\/\/m365jp.net\/?p=9385"},"modified":"2024-12-21T03:15:40","modified_gmt":"2024-12-20T18:15:40","slug":"servicedegradation-ex939228-exchange-online-some-users-searches-may-fail-and-provide-no-results-in-the-outlook-desktop-client-and-outlook-on-the-web-10","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-21-servicedegradation-ex939228-exchange-online-some-users-searches-may-fail-and-provide-no-results-in-the-outlook-desktop-client-and-outlook-on-the-web-10","title":{"rendered":"[serviceDegradation] EX939228 | Exchange Online | Some users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web"},"content":{"rendered":"
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EX939228 | Exchange Online | Some users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web.<\/td>\n<\/tr>\n
Last Updated<\/th>\n12\/20\/2024 17:47:01<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/29\/2024 18:11:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web<\/p>\n

User impact: Users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web.<\/p>\n

Current status: Development of our code fix is ongoing and still expected to complete before the end of January 2025. Specifically, our code fix will allow our service infrastructure to monitor and detect any 503 errors occurring which are associated with impact. Once these detections are made, this code will trigger our automated recovery service which will restart infrastructure supporting search functionality and clear the errors, mitigating impact as opposed to manual restarts.<\/p>\n

Scope of impact: Some users attempting to perform searches in the Outlook desktop client and Outlook on the web may be intermittently impacted.<\/p>\n

Start time: Tuesday, October 29, 2024, at 6:11 PM UTC<\/p>\n

Root cause: A service memory issue is causing the infrastructure responsible for facilitating core service search to intermittently go into an unresponsive state.<\/p>\n

Next update by: Friday, January 3, 2025, at 3:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u304c\u5931\u6557\u3057\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068Outlook on web\u3067\u7d50\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u304c\u5931\u6557\u3057\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Outlook on the web \u3067\u7d50\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u6cc1: \u30b3\u30fc\u30c9\u4fee\u6b63\u306e\u958b\u767a\u306f\u9032\u884c\u4e2d\u3067\u3042\u308a\u30012025 \u5e74 1 \u6708\u672b\u307e\u3067\u306b\u5b8c\u4e86\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002\u5177\u4f53\u7684\u306b\u306f\u3001\u30b3\u30fc\u30c9\u4fee\u6b63\u306b\u3088\u308a\u3001\u30b5\u30fc\u30d3\u30b9\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306f\u3001\u5f71\u97ff\u306b\u95a2\u9023\u3059\u308b503\u30a8\u30e9\u30fc\u306e\u767a\u751f\u3092\u76e3\u8996\u304a\u3088\u3073\u691c\u51fa\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u691c\u51fa\u304c\u884c\u308f\u308c\u308b\u3068\u3001\u3053\u306e\u30b3\u30fc\u30c9\u306b\u3088\u3063\u3066\u81ea\u52d5\u5fa9\u65e7\u30b5\u30fc\u30d3\u30b9\u304c\u30c8\u30ea\u30ac\u30fc\u3055\u308c\u3001\u691c\u7d22\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u304c\u518d\u8d77\u52d5\u3055\u308c\u3001\u30a8\u30e9\u30fc\u304c\u30af\u30ea\u30a2\u3055\u308c\u308b\u305f\u3081\u3001\u624b\u52d5\u3067\u306e\u518d\u8d77\u52d5\u3068\u306f\u5bfe\u7167\u7684\u306b\u5f71\u97ff\u304c\u8efd\u6e1b\u3055\u308c\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3084 Outlook on the web \u3067\u691c\u7d22\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u65ad\u7d9a\u7684\u306b\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 10 \u6708 29 \u65e5\u706b\u66dc\u65e5\u5348\u5f8c 6 \u6642 11 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b5\u30fc\u30d3\u30b9 \u30e1\u30e2\u30ea\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u30b3\u30a2 \u30b5\u30fc\u30d3\u30b9\u691c\u7d22\u3092\u5bb9\u6613\u306b\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u304c\u65ad\u7d9a\u7684\u306b\u5fdc\u7b54\u3057\u306a\u3044\u72b6\u614b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2025\u5e741\u67083\u65e5(\u91d1)\u5348\u524d3:00 UTC<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX939228 | Exchange Online | Some users’ searches may fail and provide no results in the Outlook desktop […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9385","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9385","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9385"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9385\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9385"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9385"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9385"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}