{"id":9386,"date":"2024-12-21T04:00:49","date_gmt":"2024-12-20T19:00:49","guid":{"rendered":"https:\/\/m365jp.net\/?p=9386"},"modified":"2024-12-21T04:15:45","modified_gmt":"2024-12-20T19:15:45","slug":"servicerestored-it958797-microsoft-intune-some-admins-may-be-unable-to-retrieve-inventory-data-from-microsoft-intune-managed-devices-from-the-intune-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2024-12-21-servicerestored-it958797-microsoft-intune-some-admins-may-be-unable-to-retrieve-inventory-data-from-microsoft-intune-managed-devices-from-the-intune-admin-center","title":{"rendered":"[serviceRestored] IT958797 | Microsoft Intune | Some admins may be unable to retrieve inventory data from Microsoft Intune managed devices from the Intune admin center"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">IT958797 | Microsoft Intune | Some admins may be unable to retrieve inventory data from Microsoft Intune managed devices from the Intune admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Admins may have been unable to retrieve inventory data from Microsoft Intune managed devices in the Intune admin center.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>12\/20\/2024 18:07:07<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>12\/13\/2024 00:00:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>12\/20\/2024 01:10:00<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Some admins may be unable to retrieve inventory data from Microsoft Intune managed devices from the Intune admin center<\/p>\n<p>  User impact: Admins may have been unable to retrieve inventory data from Microsoft Intune managed devices in the Intune admin center.<\/p>\n<p>  More info: This issue specifically impacted admins attempting to retrieve inventory data using the Intune admin center for devices with specific applications installed. While we worked to resolve this issue, admins could have retrieved inventory data from individual   devices using Single device queries.<\/p>\n<p>  Final status: We&#8217;ve deployed the code change to all affected infrastructure and confirmed through monitoring service health telemetry that impact has been remediated.<\/p>\n<p>  Scope of impact: Admins attempting to retrieve inventory data from Microsoft Intune managed devices using the Intune admin console were impacted.<\/p>\n<p>  Start time: Friday, December 13, 2024, at 12:00 AM UTC<\/p>\n<p>  End time: Friday, December 20, 2024, at 1:10 AM UTC<\/p>\n<p>  Root cause: The event log system service, which inventory data output was reliant on, failed and didn\u2019t reinitialize, which prevented admins from pulling inventory data from Microsoft Intune managed devices from the Microsoft Intune admin console.<\/p>\n<p>  Next steps: <br \/>  &#8211; We&#8217;re reviewing the event log system service to determine what caused reinitializing to fail, so we can prevent similar issues from occurring in the future.<\/p>\n<p>  This is the final update for the event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u7ba1\u7406\u8005\u306f\u3001Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u304b\u3089Microsoft Intune\u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30d0\u30a4\u30b9\u304b\u3089\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3067\u304d\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u7ba1\u7406\u8005\u306f\u3001Intune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3067Microsoft Intune\u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30d0\u30a4\u30b9\u304b\u3089\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3067\u304d\u306a\u304b\u3063\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u8a73\u7d30: \u3053\u306e\u554f\u984c\u306f\u3001\u7279\u5b9a\u306e\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3055\u308c\u3066\u3044\u308b\u30c7\u30d0\u30a4\u30b9\u306eIntune\u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u3092\u4f7f\u7528\u3057\u3066\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3057\u3088\u3046\u3068\u3059\u308b\u7ba1\u7406\u8005\u306b\u7279\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3057\u305f\u3002\u3053\u306e\u554f\u984c\u306e\u89e3\u6c7a\u306b\u53d6\u308a\u7d44\u3093\u3067\u3044\u308b\u9593\u3001\u7ba1\u7406\u8005\u306f 1 \u3064\u306e\u30c7\u30d0\u30a4\u30b9 \u30af\u30a8\u30ea\u3092\u4f7f\u7528\u3057\u3066\u500b\u3005\u306e\u30c7\u30d0\u30a4\u30b9\u304b\u3089\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6700\u7d42\u7684\u306a\u72b6\u614b: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u3059\u3079\u3066\u306e\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u306b\u30b3\u30fc\u30c9\u5909\u66f4\u3092\u30c7\u30d7\u30ed\u30a4\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u6b63\u5e38\u6027\u30c6\u30ec\u30e1\u30c8\u30ea\u306e\u76e3\u8996\u3092\u901a\u3058\u3066\u5f71\u97ff\u304c\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: Intune \u7ba1\u7406\u30b3\u30f3\u30bd\u30fc\u30eb\u3092\u4f7f\u7528\u3057\u3066 Microsoft Intune \u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30d0\u30a4\u30b9\u304b\u3089\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3057\u3088\u3046\u3068\u3059\u308b\u7ba1\u7406\u8005\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2024 \u5e74 12 \u6708 13 \u65e5(\u91d1) 12:00 AM UTC<\/p>\n<p>  \u7d42\u4e86\u6642\u523b: 2024 \u5e74 12 \u6708 20 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u524d 1 \u6642 10 \u5206 (UTC)<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30c7\u30fc\u30bf\u51fa\u529b\u304c\u4f9d\u5b58\u3057\u3066\u3044\u305f\u30a4\u30d9\u30f3\u30c8 \u30ed\u30b0 \u30b7\u30b9\u30c6\u30e0 \u30b5\u30fc\u30d3\u30b9\u304c\u5931\u6557\u3057\u3001\u518d\u521d\u671f\u5316\u3055\u308c\u306a\u304b\u3063\u305f\u305f\u3081\u3001\u7ba1\u7406\u8005\u306f Microsoft Intune \u7ba1\u7406\u30b3\u30f3\u30bd\u30fc\u30eb\u304b\u3089 Microsoft Intune \u30de\u30cd\u30fc\u30b8\u30c9 \u30c7\u30d0\u30a4\u30b9\u304b\u3089\u30a4\u30f3\u30d9\u30f3\u30c8\u30ea \u30c7\u30fc\u30bf\u3092\u53d6\u5f97\u3067\u304d\u307e\u305b\u3093\u3067\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<br \/>  &#8211; 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