{"id":953,"date":"2023-04-01T07:00:29","date_gmt":"2023-03-31T22:00:29","guid":{"rendered":"https:\/\/m365jp.xyz\/?p=953"},"modified":"2023-04-01T07:00:47","modified_gmt":"2023-03-31T22:00:47","slug":"servicerestored-mo535599-microsoft-365-suite-users-may-be-unable-to-use-the-modern-translator-feature-in-some-microsoft-365-services-and-received-an-error","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2023-04-01-servicerestored-mo535599-microsoft-365-suite-users-may-be-unable-to-use-the-modern-translator-feature-in-some-microsoft-365-services-and-received-an-error","title":{"rendered":"[serviceRestored] MO535599 | Microsoft 365 suite | Users may be unable to use the Modern Translator feature in some Microsoft 365 services and received an error"},"content":{"rendered":"
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MO535599 | Microsoft 365 suite | Users may be unable to use the Modern Translator feature in some Microsoft 365 services and received an error<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers may have been unable to use the Modern Translator feature in some Microsoft 365 services and received an error.<\/td>\n<\/tr>\n
Last Updated<\/th>\n03\/31\/2023 21:16:29<\/td>\n<\/tr>\n
Start Time<\/th>\n03\/31\/2023 19:54:43<\/td>\n<\/tr>\n
End Time<\/th>\n03\/31\/2023 21:14:18<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Users may be unable to use the Modern Translator feature in some Microsoft 365 services and received an error<\/p>\n

User impact: Users may have been unable to use the Modern Translator feature in some Microsoft 365 services and received an error.<\/p>\n

More info: Some apps that use this feature include, but weren’t limited to: 
– Microsoft Word
– Microsoft PowerPoint
– Outlook desktop and mobile app.<\/p>\n

Users may have seen one of the following error messages while trying to use the Modern Translator feature:<\/p>\n

“Sorry, we can’t load this feature. Please make sure you have network and\/or Internet Connectivity. Click ‘Retry’ once you’re back online.”<\/p>\n

“Feature Error. We couldn’t connect to the catalog server for this feature.”<\/p>\n

Final status: Our investigation determined that a portion of Microsoft 365 infrastructure responsible for accessing the Modern Translator feature became unbalanced and stopped processing traffic as expected due to an increase in traffic and requests. As a result, users may have been unable to use Modern Translator. We’ve rebalanced traffic on the affected infrastructure and confirmed by monitoring internal telemetry that service is restored.<\/p>\n

Scope of impact: Users trying to use the Modern Translator feature in various Microsoft 365 services or Microsoft Office apps may have been impacted.<\/p>\n

Start time: Friday, March 31, 2023, at 2:00 AM UTC<\/p>\n

End time: Friday, March 31, 2023, at 12:00 PM UTC<\/p>\n

Root cause: A portion of Microsoft 365 infrastructure responsible for accessing the Modern Translator feature became unbalanced and stopped processing traffic as expected due to an increase in traffic and requests. As a result, users may have been unable to use Modern Translator.<\/p>\n

Next steps: 
– We’re looking into the affected Microsoft 365 infrastructure to gain a better understanding of the issue, understand what caused the spike in traffic, and prevent this from occurring again in the future.<\/p>\n

This is the final update for the event.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

MO535599 | Microsoft 365 suite | Users may be unable to use the Modern Translator feature in some Microsoft 36 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-953","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=953"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/953\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=953"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=953"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}