{"id":9543,"date":"2025-01-14T03:01:04","date_gmt":"2025-01-13T18:01:04","guid":{"rendered":"https:\/\/m365jp.net\/?p=9543"},"modified":"2025-01-14T03:01:29","modified_gmt":"2025-01-13T18:01:29","slug":"servicedegradation-mo978220-microsoft-365-suite-some-users-microsoft-365-applications-may-be-unexpectedly-crashing-on-windows-server-2016-and-2019-devices","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-01-14-servicedegradation-mo978220-microsoft-365-suite-some-users-microsoft-365-applications-may-be-unexpectedly-crashing-on-windows-server-2016-and-2019-devices","title":{"rendered":"[serviceDegradation] MO978220 | Microsoft 365 suite | Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices"},"content":{"rendered":"
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MO978220 | Microsoft 365 suite | Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/13\/2025 17:30:07<\/td>\n<\/tr>\n
Start Time<\/th>\n01\/13\/2025 08:56:05<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices<\/p>\n

User impact: Users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices.<\/p>\n

Current status: We’ve received reports of this problem occurring on Windows Server 2019 devices and have updated our Title and User impact fields to reflect our updated understanding of this impact. Regarding the status of our investigation, we’ve identified a recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s causing the impact. While we continue to investigate the problem and potential mitigation actions, we recommend that affected customers roll back to Version 2411 (Build 18227.20162) by following the instructions outlined in this article: support.microsoft.com\/en-us\/topic\/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841<\/a>.<\/p>\n

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.<\/p>\n

Start time: Wednesday, January 8, 2025, at 11:09 PM UTC<\/p>\n

Root cause: A recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact.<\/p>\n

Next update by: Monday, January 13, 2025, at 8:00 PM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c Windows Server 2016 \u304a\u3088\u3073 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u4e88\u671f\u305b\u305a\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c Windows Server 2016 \u304a\u3088\u3073 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u4e88\u671f\u305b\u305a\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: Windows Server 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u306e\u554f\u984c\u306e\u5831\u544a\u3092\u53d7\u3051\u3066\u304a\u308a\u3001\u3053\u306e\u5f71\u97ff\u306b\u95a2\u3059\u308b\u6700\u65b0\u306e\u7406\u89e3\u3092\u53cd\u6620\u3059\u308b\u305f\u3081\u306b\u3001\u30bf\u30a4\u30c8\u30eb\u3068\u30e6\u30fc\u30b6\u30fc\u306e\u5f71\u97ff\u30d5\u30a3\u30fc\u30eb\u30c9\u3092\u66f4\u65b0\u3057\u307e\u3057\u305f\u3002\u8abf\u67fb\u306e\u72b6\u6cc1\u306b\u3064\u3044\u3066\u306f\u3001Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7279\u5b9a\u306e\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b React Native \u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u7d71\u5408\u3059\u308b\u6700\u8fd1\u306e Office \u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u3001\u5f71\u97ff\u306e\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u308b\u554f\u984c\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u554f\u984c\u3068\u6f5c\u5728\u7684\u306a\u8efd\u6e1b\u7b56\u306e\u8abf\u67fb\u3092\u7d9a\u3051\u3066\u3044\u307e\u3059\u304c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u304a\u5ba2\u69d8\u306f\u3001\u3053\u306e\u8a18\u4e8b\u3067\u8aac\u660e\u3055\u308c\u3066\u3044\u308b\u624b\u9806\u306b\u5f93\u3063\u3066\u30d0\u30fc\u30b8\u30e7\u30f3 2411 (\u30d3\u30eb\u30c9 18227.20162) \u306b\u30ed\u30fc\u30eb\u30d0\u30c3\u30af\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059: support.microsoft.com\/en-us\/topic\/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841<\/a>\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 1 \u6708 8 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 11 \u6642 09 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7279\u5b9a\u306e\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b React Native \u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u7d71\u5408\u3059\u308b\u6700\u8fd1\u306e Office \u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u306f\u3001\u3053\u306e\u5f71\u97ff\u306b\u3064\u306a\u304c\u308b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0: 2025\u5e741\u670813\u65e5(\u6708)\u5348\u5f8c8:00(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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