{"id":9545,"date":"2025-01-14T07:01:05","date_gmt":"2025-01-13T22:01:05","guid":{"rendered":"https:\/\/m365jp.net\/?p=9545"},"modified":"2025-01-14T07:15:39","modified_gmt":"2025-01-13T22:15:39","slug":"servicedegradation-mo978220-microsoft-365-suite-some-users-microsoft-365-applications-may-be-unexpectedly-crashing-on-windows-server-2016-and-2019-devices-2","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-01-14-servicedegradation-mo978220-microsoft-365-suite-some-users-microsoft-365-applications-may-be-unexpectedly-crashing-on-windows-server-2016-and-2019-devices-2","title":{"rendered":"[serviceDegradation] MO978220 | Microsoft 365 suite | Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices"},"content":{"rendered":"
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MO978220 | Microsoft 365 suite | Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/13\/2025 21:52:12<\/td>\n<\/tr>\n
Start Time<\/th>\n01\/13\/2025 08:56:05<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices<\/p>\n

User impact: Users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices.<\/p>\n

More info: While we’re focused on mitigation, we recommend that affected customers roll back to Version 2411 (Build 18227.20162) by following the instructions outlined in this article: support.microsoft.com\/en-us\/topic\/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841<\/a>.<\/p>\n

Current status: We’ve confirmed with some affected users that impact has been mitigated for those on Windows Server 2016 devices after receiving version 2411. While admins can force an update to receive version 2411 sooner, we anticipate that it may take up to 24 hours for automated update systems to pick up the change. In parallel, we’re continuing to assess the best method for remediating the issue on Windows Server 2019 devices. <\/p>\n

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.<\/p>\n

Start time: Wednesday, January 8, 2025, at 11:09 PM UTC<\/p>\n

Root cause: A recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact.<\/p>\n

Next update by: Tuesday, January 14, 2025, at 12:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c Windows Server 2016 \u304a\u3088\u3073 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u4e88\u671f\u305b\u305a\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c Windows Server 2016 \u304a\u3088\u3073 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u4e88\u671f\u305b\u305a\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: \u8efd\u6e1b\u7b56\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u304c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u304a\u5ba2\u69d8\u306f\u3001\u3053\u306e\u8a18\u4e8b\u3067\u8aac\u660e\u3055\u308c\u3066\u3044\u308b\u624b\u9806\u306b\u5f93\u3063\u3066\u30d0\u30fc\u30b8\u30e7\u30f3 2411 (\u30d3\u30eb\u30c9 18227.20162) \u306b\u30ed\u30fc\u30eb\u30d0\u30c3\u30af\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059: support.microsoft.com\/en-us\/topic\/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841<\/a>\u3002<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u5f71\u97ff\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u3001\u30d0\u30fc\u30b8\u30e7\u30f3 2411 \u3092\u53d7\u3051\u53d6\u3063\u305f\u5f8c\u306e Windows Server 2016 \u30c7\u30d0\u30a4\u30b9\u3078\u306e\u5f71\u97ff\u304c\u8efd\u6e1b\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u7ba1\u7406\u8005\u306f\u3001\u30d0\u30fc\u30b8\u30e7\u30f3 2411 \u3092\u3088\u308a\u65e9\u304f\u53d7\u3051\u53d6\u308b\u3088\u3046\u306b\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u5f37\u5236\u3067\u304d\u307e\u3059\u304c\u3001\u81ea\u52d5\u66f4\u65b0\u30b7\u30b9\u30c6\u30e0\u304c\u5909\u66f4\u3092\u53cd\u6620\u3059\u308b\u307e\u3067\u306b\u6700\u5927 24 \u6642\u9593\u304b\u304b\u308b\u3068\u4e88\u60f3\u3057\u3066\u3044\u307e\u3059\u3002\u4e26\u884c\u3057\u3066\u3001Windows Server 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u554f\u984c\u3092\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306e\u6700\u5584\u306e\u65b9\u6cd5\u3092\u5f15\u304d\u7d9a\u304d\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 1 \u6708 8 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 11 \u6642 09 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7279\u5b9a\u306e\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b React Native \u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u7d71\u5408\u3059\u308b\u6700\u8fd1\u306e Office \u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u306f\u3001\u3053\u306e\u5f71\u97ff\u306b\u3064\u306a\u304c\u308b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e741\u670814\u65e5(\u706b)\u5348\u524d12\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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