{"id":9555,"date":"2025-01-14T10:00:49","date_gmt":"2025-01-14T01:00:49","guid":{"rendered":"https:\/\/m365jp.net\/?p=9555"},"modified":"2025-01-14T10:08:51","modified_gmt":"2025-01-14T01:08:51","slug":"servicedegradation-mo978220-microsoft-365-suite-some-users-microsoft-365-applications-may-be-unexpectedly-crashing-on-windows-server-2016-and-2019-devices-3","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-01-14-servicedegradation-mo978220-microsoft-365-suite-some-users-microsoft-365-applications-may-be-unexpectedly-crashing-on-windows-server-2016-and-2019-devices-3","title":{"rendered":"[serviceDegradation] MO978220 | Microsoft 365 suite | Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices"},"content":{"rendered":"
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MO978220 | Microsoft 365 suite | Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/14\/2025 00:26:23<\/td>\n<\/tr>\n
Start Time<\/th>\n01\/13\/2025 08:56:05<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices<\/p>\n

User impact: Users’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices.<\/p>\n

More info: While we’re focused on mitigation, we recommend that affected customers force an update to roll back to Version 2411 (Build 18227.20162), which could previously have been obtained by following the instructions outlined in this article: support.microsoft.com\/en-us\/topic\/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841<\/a>.<\/p>\n

Current status: We’re continuing to assess the best method for remediating the issue on Windows Server 2019 devices and we’re testing our potential solution with some affected users.<\/p>\n

Scope of impact: Impact is specific to some users who are served through the affected infrastructure.<\/p>\n

Start time: Wednesday, January 8, 2025, at 11:09 PM UTC<\/p>\n

Root cause: A recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact.<\/p>\n

Next update by: Tuesday, January 14, 2025, at 3:30 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c Windows Server 2016 \u304a\u3088\u3073 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u4e88\u671f\u305b\u305a\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u304c Windows Server 2016 \u304a\u3088\u3073 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u4e88\u671f\u305b\u305a\u30af\u30e9\u30c3\u30b7\u30e5\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u8a73\u7d30\u60c5\u5831: Microsoft \u3067\u306f\u8efd\u6e1b\u7b56\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u304c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u304a\u5ba2\u69d8\u306f\u3001\u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u30d0\u30fc\u30b8\u30e7\u30f3 2411 (\u30d3\u30eb\u30c9 18227.20162) \u306b\u5f37\u5236\u7684\u306b\u30ed\u30fc\u30eb\u30d0\u30c3\u30af\u3059\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u4ee5\u524d\u306f\u3053\u306e\u8a18\u4e8b\u3067\u8aac\u660e\u3055\u308c\u3066\u3044\u308b support.microsoft.com\/en-us\/topic\/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841<\/a> \u306e\u624b\u9806\u306b\u5f93\u3063\u3066\u53d6\u5f97\u3067\u304d\u307e\u3057\u305f\u3002<\/p>\n

\u73fe\u5728\u306e\u72b6\u614b: Windows Server 2019 \u30c7\u30d0\u30a4\u30b9\u3067\u554f\u984c\u3092\u4fee\u5fa9\u3059\u308b\u305f\u3081\u306e\u6700\u5584\u306e\u65b9\u6cd5\u3092\u5f15\u304d\u7d9a\u304d\u8a55\u4fa1\u3057\u3066\u304a\u308a\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u6f5c\u5728\u7684\u306a\u89e3\u6c7a\u7b56\u3092\u30c6\u30b9\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: \u5f71\u97ff\u306f\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u901a\u3058\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u56fa\u6709\u3067\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 1 \u6708 8 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 11 \u6642 09 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: Microsoft 365 \u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u7279\u5b9a\u306e\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u306b React Native \u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u7d71\u5408\u3059\u308b\u6700\u8fd1\u306e Office \u66f4\u65b0\u30d7\u30ed\u30b0\u30e9\u30e0\u3067\u306f\u3001\u3053\u306e\u5f71\u97ff\u306b\u3064\u306a\u304c\u308b\u554f\u984c\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e741\u670814\u65e5(\u706b)\u5348\u524d3\u664230\u5206(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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