{"id":9604,"date":"2025-01-17T11:00:57","date_gmt":"2025-01-17T02:00:57","guid":{"rendered":"https:\/\/m365jp.net\/?p=9604"},"modified":"2025-01-17T11:06:51","modified_gmt":"2025-01-17T02:06:51","slug":"servicedegradation-ex939228-exchange-online-some-users-searches-may-fail-and-provide-no-results-in-the-outlook-desktop-client-and-outlook-on-the-web-12","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-01-17-servicedegradation-ex939228-exchange-online-some-users-searches-may-fail-and-provide-no-results-in-the-outlook-desktop-client-and-outlook-on-the-web-12","title":{"rendered":"[serviceDegradation] EX939228 | Exchange Online | Some users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web"},"content":{"rendered":"
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EX939228 | Exchange Online | Some users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceDegradation<\/td>\n<\/tr>\n
Classification<\/th>\nadvisory<\/td>\n<\/tr>\n
User Impact<\/th>\nUsers’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/17\/2025 01:25:49<\/td>\n<\/tr>\n
Start Time<\/th>\n10\/29\/2024 18:11:00<\/td>\n<\/tr>\n
End Time<\/th>\n<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Some users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web<\/p>\n

User impact: Users’ searches may fail and provide no results in the Outlook desktop client and Outlook on the web.<\/p>\n

Current status: We’ve confirmed that our code fix to trigger our automated recover service to restart infrastructure supporting search functionality and clear errors has begun its deployment to the affected environments. We still anticipate that this should allow us to achieve full remediation by the end of January 2025, and we’re monitoring its progress as we assess if this resolution can be expedited.<\/p>\n

Scope of impact: Some users attempting to perform searches in the Outlook desktop client and Outlook on the web may be intermittently impacted.<\/p>\n

Start time: Tuesday, October 29, 2024, at 6:11 PM UTC<\/p>\n

Root cause: A service memory issue is causing the infrastructure responsible for facilitating core service search to intermittently go into an unresponsive state.<\/p>\n

Next update by: Friday, January 24, 2025, at 3:00 AM UTC<\/td>\n<\/tr>\n

Machine Translation<\/th>\n\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u304c\u5931\u6557\u3057\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068Outlook on web\u3067\u7d50\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u5834\u5408\u304c\u3042\u308a\u307e\u3059<\/p>\n

\u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u30e6\u30fc\u30b6\u30fc\u306e\u691c\u7d22\u304c\u5931\u6557\u3057\u3001Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3068 Outlook on the web \u3067\u7d50\u679c\u304c\u5f97\u3089\u308c\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u73fe\u5728\u306e\u30b9\u30c6\u30fc\u30bf\u30b9: \u81ea\u52d5\u5fa9\u65e7\u30b5\u30fc\u30d3\u30b9\u3092\u30c8\u30ea\u30ac\u30fc\u3057\u3066\u3001\u691c\u7d22\u6a5f\u80fd\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u3001\u30a8\u30e9\u30fc\u3092\u30af\u30ea\u30a2\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u518d\u8d77\u52d5\u3059\u308b\u30b3\u30fc\u30c9\u4fee\u6b63\u304c\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u3078\u306e\u30c7\u30d7\u30ed\u30a4\u3092\u958b\u59cb\u3057\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u30012025\u5e741\u6708\u672b\u307e\u3067\u306b\u5b8c\u5168\u306a\u4fee\u5fa9\u3092\u9054\u6210\u3067\u304d\u308b\u3068\u4e88\u60f3\u3057\u3066\u304a\u308a\u3001\u3053\u306e\u89e3\u6c7a\u3092\u65e9\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u304b\u3069\u3046\u304b\u3092\u8a55\u4fa1\u3057\u306a\u304c\u3089\u3001\u305d\u306e\u9032\u6357\u72b6\u6cc1\u3092\u76e3\u8996\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n

\u5f71\u97ff\u7bc4\u56f2: Outlook \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 \u30af\u30e9\u30a4\u30a2\u30f3\u30c8\u3084 Outlook on the web \u3067\u691c\u7d22\u3092\u5b9f\u884c\u3057\u3088\u3046\u3068\u3059\u308b\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u306f\u3001\u65ad\u7d9a\u7684\u306b\u5f71\u97ff\u3092\u53d7\u3051\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2024 \u5e74 10 \u6708 29 \u65e5\u706b\u66dc\u65e5\u5348\u5f8c 6 \u6642 11 \u5206 (UTC)<\/p>\n

\u6839\u672c\u539f\u56e0: \u30b5\u30fc\u30d3\u30b9 \u30e1\u30e2\u30ea\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u30b3\u30a2 \u30b5\u30fc\u30d3\u30b9\u691c\u7d22\u3092\u5bb9\u6613\u306b\u3059\u308b\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u304c\u65ad\u7d9a\u7684\u306b\u5fdc\u7b54\u3057\u306a\u3044\u72b6\u614b\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n

\u6b21\u306e\u66f4\u65b0\u8005: 2025\u5e741\u670824\u65e5(\u91d1)\u5348\u524d3:00(UTC)<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

EX939228 | Exchange Online | Some users’ searches may fail and provide no results in the Outlook desktop […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9604","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9604"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9604\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9604"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9604"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}