{"id":9748,"date":"2025-01-30T05:00:49","date_gmt":"2025-01-29T20:00:49","guid":{"rendered":"https:\/\/m365jp.net\/?p=9748"},"modified":"2025-01-30T05:15:41","modified_gmt":"2025-01-29T20:15:41","slug":"servicerestored-mo991872-microsoft-365-suite-admins-may-be-unable-to-access-the-microsoft-365-admin-center","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-01-30-servicerestored-mo991872-microsoft-365-suite-admins-may-be-unable-to-access-the-microsoft-365-admin-center","title":{"rendered":"[serviceRestored] MO991872 | Microsoft 365 suite | Admins may be unable to access the Microsoft 365 admin center"},"content":{"rendered":"
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MO991872 | Microsoft 365 suite | Admins may be unable to access the Microsoft 365 admin center<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n
\n\n\n\n\n\n\n\n\n\n\n
Status<\/th>\nserviceRestored<\/td>\n<\/tr>\n
Classification<\/th>\nincident<\/td>\n<\/tr>\n
User Impact<\/th>\nAdmins may have been unable to access the Microsoft 365 admin center.<\/td>\n<\/tr>\n
Last Updated<\/th>\n01\/29\/2025 19:22:47<\/td>\n<\/tr>\n
Start Time<\/th>\n01\/29\/2025 17:53:00<\/td>\n<\/tr>\n
End Time<\/th>\n01\/29\/2025 18:25:00<\/td>\n<\/tr>\n
Latest Message<\/th>\nTitle: Admins may be unable to access the Microsoft 365 admin center<\/p>\n

User impact: Admins may have been unable to access the Microsoft 365 admin center.<\/p>\n

More info: Admins may have received an “Unable to read the configuration” error message when attempting to access the Microsoft 365 admin center.<\/p>\n

Final status: After further investigation, we confirmed that impact was limited to admins attempting to access the Microsoft 365 admin center, and we’ve updated the Title, User impact, and Scope of impact sections of this communication accordingly. We’ve identified a recent configuration change that contained an error, which prevented access requests from completing as expected. We reverted this change and after a period of extended monitoring, we\u2019ve confirmed that the issue is resolved for all users.<\/p>\n

Scope of impact: This issue could have potentially affected any admin attempting to access the Microsoft 365 admin center.<\/p>\n

Start time: Wednesday, January 29, 2025, at 5:53 PM UTC<\/p>\n

End time: Wednesday, January 29, 2025, at 6:25 PM UTC<\/p>\n

Root cause: A recent configuration change contained an error that prevented access requests from completing as expected, which prevented access to the Microsoft 365 admin center.<\/p>\n

Next steps:
– We’re making changes to our code resiliency and optimizing our configuration change validation methodology to ensure similar errors aren’t introduced in future updates.<\/p>\n

We’ll provide a preliminary Post-Incident Report within two business days and a final Post-Incident Report within five business days.<\/td>\n<\/tr>\n

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\u5f71\u97ff\u7bc4\u56f2: \u3053\u306e\u554f\u984c\u306f\u3001Microsoft 365 \u7ba1\u7406\u30bb\u30f3\u30bf\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3057\u3088\u3046\u3068\u3059\u308b\u7ba1\u7406\u8005\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n

\u958b\u59cb\u6642\u9593: 2025 \u5e74 1 \u6708 29 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 5 \u6642 53 \u5206 (UTC)<\/p>\n

\u7d42\u4e86\u6642\u523b: 2025 \u5e74 1 \u6708 29 \u65e5\u6c34\u66dc\u65e5\u306e\u5348\u5f8c 6 \u6642 25 \u5206 (UTC)<\/p>\n

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\u6b21\u306e\u30b9\u30c6\u30c3\u30d7:
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MO991872 | Microsoft 365 suite | Admins may be unable to access the Microsoft 365 admin center Status serviceR […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9748","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9748"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9748\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9748"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9748"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}