{"id":9877,"date":"2025-02-08T12:01:07","date_gmt":"2025-02-08T03:01:07","guid":{"rendered":"https:\/\/m365jp.net\/?p=9877"},"modified":"2025-02-08T12:07:46","modified_gmt":"2025-02-08T03:07:46","slug":"servicerestored-mv1000184-microsoft-viva-users-experience-failures-when-using-graph-api-for-some-viva-engage-requests","status":"publish","type":"post","link":"https:\/\/m365jp.net\/index.php\/2025-02-08-servicerestored-mv1000184-microsoft-viva-users-experience-failures-when-using-graph-api-for-some-viva-engage-requests","title":{"rendered":"[serviceRestored] MV1000184 | Microsoft Viva | Users experience failures when using Graph API for some Viva Engage requests"},"content":{"rendered":"<div class=\"postie-post\">\n<div>\n<hr>\n<table id=\"section\">\n<tbody>\n<tr>\n<th width=\"95%\">MV1000184 | Microsoft Viva | Users experience failures when using Graph API for some Viva Engage requests<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<table id=\"data\">\n<tbody>\n<tr>\n<th>Status<\/th>\n<td class=\"bad\">serviceRestored<\/td>\n<\/tr>\n<tr>\n<th>Classification<\/th>\n<td>advisory<\/td>\n<\/tr>\n<tr>\n<th>User Impact<\/th>\n<td>Users experienced failures when using Graph API for some Viva Engage requests.<\/td>\n<\/tr>\n<tr>\n<th>Last Updated<\/th>\n<td>02\/08\/2025 02:54:44<\/td>\n<\/tr>\n<tr>\n<th>Start Time<\/th>\n<td>02\/07\/2025 19:50:00<\/td>\n<\/tr>\n<tr>\n<th>End Time<\/th>\n<td>02\/08\/2025 02:51:14<\/td>\n<\/tr>\n<tr>\n<th>Latest Message<\/th>\n<td>Title: Users experience failures when using Graph API for some Viva Engage requests<\/p>\n<p>  User impact: Users experienced failures when using Graph API for some Viva Engage requests.<\/p>\n<p>  Final status: We&#8217;ve completed deploying the aforementioned change and have confirmed through conducting validation tests in the affected environments that impact is fully remediated.<\/p>\n<p>  Scope of impact: Any user submitting Viva Engage requests that leverage Graph API may have been impacted.<\/p>\n<p>  Start time: Friday, February 7, 2025, at 7:50 PM UTC<\/p>\n<p>  End time: Saturday, February 8, 2025, at 1:58 AM UTC<\/p>\n<p>  Root cause: A code issue with the request process to the specific Graph API that facilitates the failing requests resulted in impact.<\/p>\n<p>  Next steps:<\/p>\n<p>  &#8211; Our deployed change will assist with preventing similar issues from reoccurring. In tandem, we&#8217;re also evaluating our testing and validation procedures to improve our pre-deployment processes.<\/p>\n<p>  This is the final update for this event.<\/td>\n<\/tr>\n<tr>\n<th>Machine Translation<\/th>\n<td>\u30bf\u30a4\u30c8\u30eb: \u4e00\u90e8\u306eViva Engage\u8981\u6c42\u306bGraph API\u3092\u4f7f\u7528\u3059\u308b\u3068\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3059\u308b<\/p>\n<p>  \u30e6\u30fc\u30b6\u30fc\u3078\u306e\u5f71\u97ff: \u4e00\u90e8\u306eViva Engage\u8981\u6c42\u3067Graph API\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u30a8\u30e9\u30fc\u304c\u767a\u751f\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6700\u7d42\u30b9\u30c6\u30fc\u30bf\u30b9: \u524d\u8ff0\u306e\u5909\u66f4\u306e\u30c7\u30d7\u30ed\u30a4\u3092\u5b8c\u4e86\u3057\u3001\u5f71\u97ff\u3092\u53d7\u3051\u308b\u74b0\u5883\u3067\u306e\u691c\u8a3c\u30c6\u30b9\u30c8\u3092\u5b9f\u65bd\u3057\u3066\u3001\u5f71\u97ff\u304c\u5b8c\u5168\u306b\u4fee\u5fa9\u3055\u308c\u305f\u3053\u3068\u3092\u78ba\u8a8d\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>  \u5f71\u97ff\u7bc4\u56f2: Graph API \u3092\u6d3b\u7528\u3059\u308bViva Engage\u8981\u6c42\u3092\u9001\u4fe1\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u304c\u5f71\u97ff\u3092\u53d7\u3051\u305f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>  \u958b\u59cb\u6642\u9593: 2025 \u5e74 2 \u6708 7 \u65e5\u91d1\u66dc\u65e5\u306e\u5348\u5f8c 7 \u6642 50 \u5206 (UTC)<\/p>\n<p>  \u7d42\u4e86\u6642\u523b: 2025 \u5e74 2 \u6708 8 \u65e5(\u571f)\u5348\u524d 1 \u6642 58 \u5206 (UTC)<\/p>\n<p>  \u6839\u672c\u539f\u56e0: \u7279\u5b9a\u306e Graph API \u3078\u306e\u8981\u6c42\u30d7\u30ed\u30bb\u30b9\u306b\u95a2\u3059\u308b\u30b3\u30fc\u30c9\u306e\u554f\u984c\u306b\u3088\u308a\u3001\u5931\u6557\u3057\u305f\u8981\u6c42\u304c\u5f71\u97ff\u3092\u53d7\u3051\u307e\u3057\u305f\u3002<\/p>\n<p>  \u6b21\u306e\u30b9\u30c6\u30c3\u30d7:<\/p>\n<p>  &#8211; \u30c7\u30d7\u30ed\u30a4\u3055\u308c\u305f\u5909\u66f4\u306f\u3001\u540c\u69d8\u306e\u554f\u984c\u306e\u518d\u767a\u3092\u9632\u3050\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002\u4e26\u884c\u3057\u3066\u3001\u30c6\u30b9\u30c8\u3068\u691c\u8a3c\u306e\u624b\u9806\u3082\u8a55\u4fa1\u3057\u3001\u30c7\u30d7\u30ed\u30a4\u524d\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>  \u3053\u308c\u306f\u3001\u3053\u306e\u30a4\u30d9\u30f3\u30c8\u306e\u6700\u7d42\u66f4\u65b0\u3067\u3059\u3002<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MV1000184 | Microsoft Viva | Users experience failures when using Graph API for some Viva Engage requests Stat [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9877","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/comments?post=9877"}],"version-history":[{"count":0,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/posts\/9877\/revisions"}],"wp:attachment":[{"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/media?parent=9877"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/categories?post=9877"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/m365jp.net\/index.php\/wp-json\/wp\/v2\/tags?post=9877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}